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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Saint Lucia
1 review
0 helpful votes
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Great experience
August 23, 2022

Great experience. Delivery was quick. Items were as advertised. Love them. I will surely continue to ship with Rosewe as well as recommend them.

Date of experience: August 22, 2022
Illinois
1 review
0 helpful votes
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Love love love
August 22, 2022

Loved everything that i received i have no complaints.

Date of experience: August 22, 2022
TT
1 review
0 helpful votes
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Efficient service
August 22, 2022

Swift response to my issue. Within hours the team emailed me with a solution.

Date of experience: August 22, 2022
Texas
1 review
0 helpful votes
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Wonderful
August 22, 2022

Great customer service. I love how the clothes fit.

Date of experience: August 22, 2022
Tennessee
1 review
0 helpful votes
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5 stars
August 22, 2022

Quick and helpful and detailed thanks for your help

Date of experience: August 21, 2022
California
1 review
0 helpful votes
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Helpful
August 20, 2022

She we're very helpful and fast to answer question.

Date of experience: August 19, 2022
California
1 review
0 helpful votes
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Satisfied Customer
August 20, 2022

Very satisfied. They have a great selection to choose from.

Date of experience: August 19, 2022
Namibia
1 review
0 helpful votes
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Dissatisfied with service delivery
September 19, 2022

It have been almost three months now since I purchase dresses online from you guys and it takes forever to reach, Is there no other fastest way one can get her order on time even if I have to bear extra costs? I haven't received anything yet, therefore I won't say anything on quality of your products. I will revert back again once I received my order. Which I am not certain though ‍

Date of experience: August 19, 2022
California
1 review
0 helpful votes
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Beautiful customer service
August 19, 2022

Very responsible response very good details Yes it's beautiful person need to pay raise.

Date of experience: August 19, 2022
North Carolina
1 review
0 helpful votes
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Returned Item
August 19, 2022

Sunshine was very patient with me as I returned my dress. This was my first time returning an item so it took me a few days to figure it out (also because of my busy schedule). Thank Rosewe for all that you do!

Date of experience: August 19, 2022
Georgia
1 review
0 helpful votes
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Absolutely amazing
August 19, 2022

Live chat was great she answered all of my questions

Date of experience: August 19, 2022
Israel
1 review
0 helpful votes
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You very nice
August 19, 2022

Tanks to tour kindness and help, a ask to get my order most fast can possible

Date of experience: August 19, 2022
Virginia
1 review
0 helpful votes
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Excellent
August 19, 2022

Dharani, Thank you a wonderful chat customer service experience. You advised me on my status and was willing to expedite the process to get my items shipped sooner. I appreciate your time and willingness to help me. Thanks so much

Date of experience: August 19, 2022
Georgia
1 review
0 helpful votes
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Excellent Service
August 19, 2022

Needed to return several items for a different size of all items. I received a quick, no hassle and guided response. The process was efficient with courteous communication from Rosewe Associates all along the process, and now my exchange package will be at my door before I know it!

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Excellent communication
August 18, 2022

I placed my order on Rosewe's website because I was attracted by the elegant clothing they had. I was worried at the beginning, but because there was great communication through email and updates about my online order, I felt better.
I received my order eventually and they were in good state. Thank you so much!

Date of experience: August 18, 2022
Michigan
1 review
0 helpful votes
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Customer service
August 18, 2022

My experience with customer service was good. Response was very prompt.

Date of experience: August 18, 2022
Illinois
1 review
0 helpful votes
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My rosewe experience
August 18, 2022

Delivery was within 7 days. Sizes fit perfectly. I love the material and the way it feels on.

Date of experience: August 18, 2022
Kansas
1 review
0 helpful votes
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Poor service
September 17, 2022

Tried returning some items,,, never received confirmation, tried calling,, it was now past 30 days,,, no refund allowed,,, emailed them, still no refund,,, clothes fit small in all styles,,, you need to order size or 2 larger

Date of experience: August 18, 2022
Canada
1 review
0 helpful votes
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Very happy customer
August 18, 2022

The person was very patient with me and made sure I was satisfied. I'm very happy with the service.

Date of experience: August 18, 2022
California
2 reviews
0 helpful votes
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Deliver much sooner than anticipated. No faults and no complaints

Date of experience: August 18, 2022