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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I had been waiting on my refund and did a live chat and got the issue resolved in a timely fashion I am very well pleased with customer service however I am questioning why my shipping charge wasn't included with refund for dress?
Pensé q no me regresaría mi reembolso... leí unos párrafos de personasq tienen mala experiencia con ustedes.
Pero gracias por apoyarme y ayudarme. Si recomendaría a rosewe es una compañía seria... gracias
Customer service representatives are always prompt and helpful. Never had a bad experience.
I order several bathing suits from this company every year. I love the price, the fit, the look, and the quality!
Bonjour je suis très satisfaite de mes maillots mais c'est dommage que les livraisons n'arrivent pas en Martinique.
My experience with the representative was very good.
I'm new to the site and missed out on my discount. Lydia quickly found my account and gave me the first customer discount I missed out on. She is fantastic! A credit to the company.
I asked Sumi to exchange the size for me before it ships and Sumi granted my wish without questioning
Excellent service, and taking care of the customer order as They ask before for the credit card shipping address.
I needed to change email to my account and transfer my account to new email associated with it. Everything works perfectly!
The advertisements of a product range were true to life. The choice of styles and materials was quite vast and superbly presented.
There was a delay with delivery not of the providers cause. However the communication and advice was responsible and very helpful. Their persistence in solving the issue paid off and the delivery was then made quite swiftly.
The product was excellent and I have a very happy wife.
We will deal with this company again in the future.
My experience was an amazing experience. No delay in reply, and my issue with the order was resolved within minutes. I didn't know the product name that I needed, but I Gave the description of the dress I wanted to add and she found it. It was amazing. I was like "omg she found it so fast". It was great!
I purchased a jumpsuit and because this was my first time ordering from Rosewe, I ordered a large in case the sizes ran a little smaller. Well, when I received the jumpsuit and tried it on, it was too big. So, I initiated a return to exchange my item for a smaller size. The exchange process was fast and easy! I'll be ordering from Rosewe again! The customer service representative who took care of the exchange was fast and efficient.
Everything was easy and simple to order. I absolutely love my clothes. Thank you Sumie for all your help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members