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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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I was looking for a modest yet fashionable swimsuit for an upcoming family vacation and I found what I was looking for.

During a prior purchase I was looking for an appealing yet discreet swimsuit for an anniversary trip (no kids) and Roswe delivered. Again, with the same great quality. I always get compliments on these swimsuits (haven't worn the upcoming family vacation swimsuit yet).

Date of experience: September 5, 2022
Maryland
2 reviews
0 helpful votes
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Handle Perfectly
September 5, 2022

I'm sorry I can't remember the person who was so very helpful to me. She knew exactly what I needed done
They made the whole process very easy for me.
A very Happy Customer

Date of experience: September 4, 2022
Washington
1 review
0 helpful votes
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Quick response
September 3, 2022

I'm super happy and grateful to respond quickly... which means you love your work and what you do. Make the customer feel unique and special.

Date of experience: September 3, 2022
Florida
2 reviews
0 helpful votes
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My First Ordering.
September 3, 2022

The pieces of clothing I purchased I love with only one shirt I got to exchange for a bigger side. It runs small. But I am getting ready to order more beautiful pieces.

Date of experience: September 3, 2022
California
1 review
0 helpful votes
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Excellent Customer Service
September 3, 2022

Dhari was very patient, she answered all my questions and took care of my problem immediately. I am very pleased with the excellent customer service i received!

Date of experience: September 2, 2022
Maryland
2 reviews
0 helpful votes
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Customer Service Rep Kush
September 2, 2022

Great service and very helpful. Rep Kush handled my chat with care and experience. He answered all of my questions and found the answers precisely.

Date of experience: September 2, 2022
New Hampshire
1 review
0 helpful votes
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Damaged item
September 2, 2022

My experience with Kush was very good and helpful I am a first time customer and one of my items came damaged and sh is working on getting it taken care of for me.

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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Thanks
September 2, 2022

Gave me coupon credit after I checked out! Thanks thought I was out of luck.

Date of experience: September 2, 2022
Indiana
1 review
0 helpful votes
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Excellent service 5 stars for Lydia
September 2, 2022

I had an issue with an order I placed and she immediately fixed it. It was a pleasure talking to her and I'm greatful for the help she provided.

Date of experience: September 2, 2022
Massachusetts
1 review
0 helpful votes
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Shippment address change
September 2, 2022

I was not asked why I wanted to change the shipment address which made the process fast.

Date of experience: September 1, 2022
Missouri
1 review
0 helpful votes
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Purchases
September 1, 2022

Most of my items were very nice, in fact one fit me perfect.
The other items were either to long or to big.
I like the material that each piece was made from.

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Top tier customer service
September 1, 2022

The professionalism and level of customer service given is underated. I am very impressed with the display of care and the prompt responses to my concerns. Thank u Sunshine.

Date of experience: September 1, 2022
Puerto Rico
1 review
0 helpful votes
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Me encantó todo... los colores, el tamaño que escoji, la calidad, la textura, y los accesorios

+2
Date of experience: September 1, 2022
Pennsylvania
1 review
1 helpful vote
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Return
October 1, 2022

Your cost to return an item is way to expensive I believe your clothing runs a bit small according to your size chart can't afford to order from you
With the cost of returning I hope my exchange won't need to be returned

Date of experience: September 1, 2022
Australia
1 review
0 helpful votes
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Tracking is useless, claims to have been delivered 3 days ago which is untrue. Impossible to get answers from anyone. I tried chasing up the courier but no results were found. Tracking page wouldn't load. Sure the clothes look nice online but no good to me if I don't recieve them.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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I got my dress and tmi luv it
September 1, 2022

I purchased a dress and didn't know when I would get it. After I told them I want the dress asap it arrived asap and just in te for a wedding om going to. Once I put the dress on I went from Stephanie to stefona lol

Date of experience: September 1, 2022
Massachusetts
2 reviews
0 helpful votes
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I placed what appeared to be a legitimate order on line. I immediately got scam alerts, so started a complaint then. Just got something in the mail, not what I had actually ordered though. There is no packing slip and no contact number. I am returning this item in the same manner I received it and expect a full refund ASAP

Deborah

Date of experience: August 31, 2022
North Carolina
2 reviews
0 helpful votes
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Good
August 31, 2022

I just hope I get my return label I had gotten an email earlier saying that they couldn't process the return because it was sent to a

Date of experience: August 30, 2022
Georgia
1 review
0 helpful votes
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Order Questions
August 31, 2022

Short wait period, prompt reply and good customer service, thank you.

Date of experience: August 30, 2022
Virginia
1 review
0 helpful votes
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Fast Delivery
August 30, 2022

My package arrived faster than I expected. Love the prices and I appreciate all of the reviews.

Date of experience: August 30, 2022