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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Changing part of my order
September 10, 2022

Kushi was my customer representative on the chat line. She was able change one of my items to a different color without any issues. Her service was quick, kind, and professional!

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
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Excellent Customer Service
September 9, 2022

Sumie, received my challenge and acted on it right away and explained everything for my return and exchange.

Date of experience: September 9, 2022
Illinois
2 reviews
0 helpful votes
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She was very nice and helpful. Quick solved a problem

Date of experience: September 9, 2022
Nigeria
1 review
0 helpful votes
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Dress for Less
September 9, 2022

The cost of the items was amazing. Purchases arrived in good condition 3 weeks after payment. Customer service promptly refunded the cost of one item that was not in the package. I will be making future purchases.

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
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Great service when I made a mistake.
September 9, 2022

Once I found the correct link for my mess up, I was contacted by a lovely lady who fixed my order right up! I am excited to receive my dress bug I didn't need 2 identical.

Date of experience: September 8, 2022
Texas
1 review
0 helpful votes
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Beautiful
September 8, 2022

All the blouses I purchased fit perfect loved the look and co-workers admired them

Date of experience: September 8, 2022
New York
1 review
0 helpful votes
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Great customer service
September 8, 2022

Lydia understood my concern and promptly resolved it.

Date of experience: September 8, 2022
Illinois
1 review
0 helpful votes
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The customer care agent was good.
September 8, 2022

The customer care agent was quick to chat with me and help me resolve my problem/

Date of experience: September 8, 2022
South Africa
1 review
0 helpful votes
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Ur perfect guys u respond so fast
September 8, 2022

For now I won't say I experienced anything I'm still waiting for hope I will receive tomorrow, was nice doing business with you.

Date of experience: September 8, 2022
GB
1 review
0 helpful votes
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Great customer service
September 7, 2022

1st time using your sight Kushi was very helpful, and was able to assist me very quickly and professionally.

Date of experience: September 7, 2022
Florida
1 review
0 helpful votes
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Lydia
September 7, 2022

Excellent service by your rep. Who will be an asset to your company.

Date of experience: September 7, 2022
Georgia
1 review
0 helpful votes
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Amazing
September 7, 2022

Great experience, on point and quick to respond. Helped ease my concerns

Date of experience: September 7, 2022
Maryland
1 review
0 helpful votes
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Happy with Lydia's customer service
September 7, 2022

Lydia was very helpful with my order. She helped me with my replacement items and my refund.

Date of experience: September 7, 2022
Florida
2 reviews
0 helpful votes
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Resending
September 7, 2022

I thank Rosewe for understanding my situation and promptly resending the items never received to me. Your service is outstanding.

Date of experience: September 7, 2022
Florida
1 review
0 helpful votes
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Five Star Rating
September 6, 2022

Problem with order, Rosewe responded and I received my refund.
They are fantastic with customer service!

Thank you

Date of experience: September 6, 2022
North Carolina
1 review
0 helpful votes
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Saved the wedding plans
September 6, 2022

I was able to get the dress I fell in love with to wear to my brothers wedding at the end of this month size changed before the dress was shipped out to me. No I will look great in this dress as I should have.

Date of experience: September 6, 2022
Australia
1 review
0 helpful votes
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Great help
September 6, 2022

Helped me fix my problem straight away I msged and needed assistance with a return that said it was still in transit but I had received the goods.

Date of experience: September 5, 2022
Australia
1 review
0 helpful votes
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Shipping enquiry
September 6, 2022

I was concerned my order may have been lost, have a live chat with consultant and was advise the shipping dates.

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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Classy Lifestyle
September 5, 2022

I like that this company has clothes to accent any occasion. Reasonable prices at a very stylish lifestyle.

Date of experience: September 5, 2022
Saint Lucia
2 reviews
0 helpful votes
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My experience has been good.
What I would like to have done, is to have my order in the same pacckage.

Thank you

Date of experience: September 5, 2022