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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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Great Experience hopefully we will make this a long time relationship
La commande fut livré dans les termes et même mieux.
Lydia was very helpful.
Helped me walk through the process of exchange and return.
I purchased 2 tops and address. I'm very satisfied with my purchases and overall experience. I love how beautiful the items are and I can't wait to wear them on vacation! My items were nicely packaged and individually wrapped. It arrived sooner then anticipated. The quality of the fabric is better than expected. I will definitely order more clothing from Rosewe.
Reasonable Shipping Time. Looked great on… True to size…
I am so happy for my order. And I say thank you to Rose.
I ordered this dress in hopes that it would be as expected for an outing. As it turned out the dress worked out lovely, had all kinds of comments. The price and quality of the dress were very important. I have no regrets ordering this dress and I plan on ordering furture dresses.
I ordered a dress and immediately I placed the order, I realised that I had selected the wrong size and so I lodged a request to cancel the order. It didn't take long to receive the corresponding emails as to what to do and within 48 hours the funds were returned to my account. I am a regular customer and I have always received really good customer service from the company. I will keep buying as I love love those outfits and they do fit perfectly with no need for adjustments. Way to go Rosewe
Customer service was excellent, he helped me with process of my return.
She was very helpful. Confirmed the sizes I needed. Also confirmed that I will get my return label in 12 hours.
Lydia was helpful. She answered all of my questions.
Fast response to my inquiry on my return process. Very happy that this company is responsive and my items shipped quickly too.
I had submitted a return request and had problems selecting the download for a return label. I used the Lice Chat format and got Lydia. I explained my problem and she very quickly found my ticket and sent me a link to print the label. She was excellent! It was one of the best online Live Chat with a customer service rep that I have ever had with any online company recently!
My customer rep was understanding and thorough. Patient and kind
Agent was very helpful and quick to respond. Very clear in the explanation I needed and accommodating.
Always love shopping with rosewe because I love being different from the crowd. I never liked having what the crowd has. Never liked wearing what everybody in the crowd wears. It's more me being in sync with my own personality and not other people's personality.
Understandable and patient I enjoyed our conversation
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members