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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Excellent Customer Service
September 15, 2022

Quick and efficient; refund was processed immediately upon request.

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Amazing customer service
September 15, 2022

Amazing customer service. Answered all my questions promptly

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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My experience was great. I got a quick response. I didn't have to go through alot.

Date of experience: September 15, 2022
North Carolina
1 review
0 helpful votes
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Thoroughly surprised
September 15, 2022

I really expected these outfits to not fit or tear after one use. I was very surprised at the material used on my dresses. They feel good and look great on. I have ordered over 10 dresses and many shirts and other outfits since May to present of this year. I can't wait to try out the jeans.

Date of experience: September 15, 2022
Virginia
1 review
1 helpful vote
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Service with a smile
September 15, 2022

My experiance with Lydia was outstanding. She freely gave me all of the information I needed to help with my problem.
Thanks again.

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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Loss package
September 15, 2022

My package was not delivered and I reach out for help to find it and Lydia was a great big help to me I don't usually order on line because I be afraid of not getting my items but Lydia just simply resend it to me that makes me feel a lot better about ordering on line Thank You Lydia

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Excellente
September 15, 2022

Great service great response time and know alot about there job pertaining to the company!

Date of experience: September 15, 2022
RU
1 review
0 helpful votes
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I love this brand
September 15, 2022

I like everything and the quality and service I advise everyone Thank you

Date of experience: September 14, 2022
North Carolina
1 review
1 helpful vote
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Not really an online shopper until now
September 15, 2022

Rosewe is pretty amazing. I have not had to return anything due to dissatisfaction or anything else. I bought several pieces and only one dress was too short so I'm going to gift it to a lady I'm my circle that's my size but shorter that's how beautiful and well made that dress is. I'm very selective about my style of dress and I am well pleased. Thank you Rosewe for being who you say your are. This helps people that are skeptical like me breathe a sigh of relief.

Date of experience: September 14, 2022
Pennsylvania
1 review
0 helpful votes
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The sizes are true to the size guide, the prices are amazing, what you see is what you get, the shipping is timely, and I have gotten lots of compliments on just about every item I have ever worn from Rosewe. I'm almost 5'9" tall and have had no problems with the length on the items I have purchased. In fact, I feel as if these clothes were made for me.

Date of experience: September 14, 2022
Florida
1 review
0 helpful votes
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Issue not resolved the first time
September 14, 2022

Upon first contact, the CS is via chat but the rep was kind, courteous, and knowledgeable, but didn't resolve my issue. The 2nd rep Lydia, emailed and inserted a link within the chat for a return label.

Date of experience: September 14, 2022
New York
2 reviews
1 helpful vote
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Shipped
September 14, 2022

I give 5 stars very polite in timely manner and he were very helpful and on time to answer all my questions thank

Date of experience: September 14, 2022
New Jersey
1 review
0 helpful votes
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Great Customer Service!
September 14, 2022

I was able to live chat and received a quick response.

Date of experience: September 14, 2022
Puerto Rico
1 review
0 helpful votes
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Satisfecha pero un poco desilusionada
September 14, 2022

Me gustó el artículo, pero me decepcionó un poco el color. Está lejos de lo mostrado en la foto. Es un azul bien claro y estaba ilusionada con el de la foto. Se tardó, pero me quedó perfecto. Aumque demasiado largo. Es para personas altas. Pero eso se puede arreglar.

Date of experience: September 14, 2022
Colorado
1 review
0 helpful votes
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They fit!
September 16, 2022

I got two shirts and a hoodie. The shirts were a size XL and the hoodie was 2X and they fit just how I wanted them to. Plus shipping was fast.

Date of experience: September 14, 2022
Texas
4 reviews
3 helpful votes
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Always pleased
September 14, 2022

I hetvso many compliments on my DRESSES from Rosewe. I get asked everytime where I got my dress. Quality, fit, price always Great! I love the variety of styles, of wearing something unique.

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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Love the dress
September 14, 2022

It fit perfectly and it came with clear straps. Love it

Date of experience: September 14, 2022
Florida
2 reviews
1 helpful vote
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Really love this product…
September 14, 2022

I have ordered probably 10 or 12 items from this company, happy with every one of them, they hold together well, they're made well, I get lots of compliments on their prints, definitely recommend this company…on sizing I have to watch sizes, because I wear size 20, sometimes that is a 1X and sometimes it's a 2X, but they are definitely true to size and beautiful, love watching when new garments come in…

Date of experience: September 14, 2022
Maryland
1 review
0 helpful votes
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Fast service great work
September 14, 2022

My experience was great and I recommend this company

Date of experience: September 14, 2022
South Africa
1 review
0 helpful votes
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What I did not like is that it was not delivered to me directly, I have collected it at the post office with extra charges.

Date of experience: September 14, 2022