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Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.














The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
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Quick and efficient; refund was processed immediately upon request.
Amazing customer service. Answered all my questions promptly
My experience was great. I got a quick response. I didn't have to go through alot.
I really expected these outfits to not fit or tear after one use. I was very surprised at the material used on my dresses. They feel good and look great on. I have ordered over 10 dresses and many shirts and other outfits since May to present of this year. I can't wait to try out the jeans.
My experiance with Lydia was outstanding. She freely gave me all of the information I needed to help with my problem.
Thanks again.
My package was not delivered and I reach out for help to find it and Lydia was a great big help to me I don't usually order on line because I be afraid of not getting my items but Lydia just simply resend it to me that makes me feel a lot better about ordering on line Thank You Lydia
Great service great response time and know alot about there job pertaining to the company!
I like everything and the quality and service I advise everyone Thank you
Rosewe is pretty amazing. I have not had to return anything due to dissatisfaction or anything else. I bought several pieces and only one dress was too short so I'm going to gift it to a lady I'm my circle that's my size but shorter that's how beautiful and well made that dress is. I'm very selective about my style of dress and I am well pleased. Thank you Rosewe for being who you say your are. This helps people that are skeptical like me breathe a sigh of relief.
The sizes are true to the size guide, the prices are amazing, what you see is what you get, the shipping is timely, and I have gotten lots of compliments on just about every item I have ever worn from Rosewe. I'm almost 5'9" tall and have had no problems with the length on the items I have purchased. In fact, I feel as if these clothes were made for me.
Upon first contact, the CS is via chat but the rep was kind, courteous, and knowledgeable, but didn't resolve my issue. The 2nd rep Lydia, emailed and inserted a link within the chat for a return label.
I give 5 stars very polite in timely manner and he were very helpful and on time to answer all my questions thank
I was able to live chat and received a quick response.
Me gustó el artículo, pero me decepcionó un poco el color. Está lejos de lo mostrado en la foto. Es un azul bien claro y estaba ilusionada con el de la foto. Se tardó, pero me quedó perfecto. Aumque demasiado largo. Es para personas altas. Pero eso se puede arreglar.
I got two shirts and a hoodie. The shirts were a size XL and the hoodie was 2X and they fit just how I wanted them to. Plus shipping was fast.
I hetvso many compliments on my DRESSES from Rosewe. I get asked everytime where I got my dress. Quality, fit, price always Great! I love the variety of styles, of wearing something unique.
I have ordered probably 10 or 12 items from this company, happy with every one of them, they hold together well, they're made well, I get lots of compliments on their prints, definitely recommend this company…on sizing I have to watch sizes, because I wear size 20, sometimes that is a 1X and sometimes it's a 2X, but they are definitely true to size and beautiful, love watching when new garments come in…
My experience was great and I recommend this company
What I did not like is that it was not delivered to me directly, I have collected it at the post office with extra charges.
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.

