Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey stargrey stargrey stargrey stargrey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
Follow Rivera C.
Unfollow Rivera C.
Share Review
Report Review

Bathing suit
August 2, 2023

Received my order. Very satisfied with the whole process

Date of experience: August 2, 2023
New York
1 review
0 helpful votes
Follow Anderson F.
Unfollow Anderson F.
Share Review
Report Review

Gd quality merch
August 2, 2023

Took a lil long for arrival but overall satisfied. Faster shipping would be a blessing

Date of experience: August 2, 2023
Michigan
1 review
0 helpful votes
Follow Moses-Kile G.
Unfollow Moses-Kile G.
Share Review
Report Review

Fashion
August 1, 2023

Great! What else can I say. Will definitely share this site with family and friends

Date of experience: August 1, 2023
GB
1 review
0 helpful votes
Follow Stewart H.
Unfollow Stewart H.
Share Review
Report Review

Splendicious
July 31, 2023

My order from Rosewe came quickly and was well packaged.
My dress is beautiful and I received many compliments and it fitted perfectly. The colours are vibrant and the pattern lovely.
Very satisfied and have made other orders since.

Date of experience: July 31, 2023
California
1 review
0 helpful votes
Follow Bell T.
Unfollow Bell T.
Share Review
Report Review

Fitting just fine
July 28, 2023

Order arrived earlier than expected. I ordered 4 items and sent two of them back. The two I kept look great on my baby. The other two, one was to big, the other not what expected. Other than that Rosewe did a good job!

Date of experience: July 28, 2023
Maryland
1 review
0 helpful votes
Follow Haleybelardo B.
Unfollow Haleybelardo B.
Share Review
Report Review

Perfect
July 28, 2023

Very happy with my purchases. Received all my orders on time.

Date of experience: July 28, 2023
GB
2 reviews
1 helpful vote
Follow Barry C.
Unfollow Barry C.
Share Review
Report Review

Superb style
July 28, 2023

Perfect fit, high quality clothing at a great price. A really good tracking system gives confidence in delivery. A shame that UK cannot supply such value.

Date of experience: July 28, 2023
GB
1 review
0 helpful votes
Follow Rodrigues Z.
Unfollow Rodrigues Z.
Share Review
Report Review

Mrs
July 28, 2023

The dress is really looking good nice fitting right

Date of experience: July 28, 2023
Norway
1 review
0 helpful votes
Follow Lindgren I.
Unfollow Lindgren I.
Share Review
Report Review

Satisfied
July 28, 2023

I am very satisfied with my swimsuits and what I ordered from Rosewe. It's true to the size.

Date of experience: July 27, 2023
District of Columbia
1 review
1 helpful vote
Follow Nyela N.
Unfollow Nyela N.
Share Review
Report Review

Careful
August 25, 2023

I did not receive my order that says it was delivered and signed by me. Proof of delivery days it was delivered to the airport. Having trouble getting my money back. Shame. I will never order from this company again. I lost almost $150. Two of the dresses were for a special occasion. I'm really upset!

Date of experience: July 26, 2023
Georgia
1 review
0 helpful votes
Follow Morrison R.
Unfollow Morrison R.
Share Review
Report Review

Ok
July 26, 2023

I receive two of my dresses I'm waiting on the other ones

Date of experience: July 26, 2023
Canada
1 review
0 helpful votes
Follow MacIntosh H.
Unfollow MacIntosh H.
Share Review
Report Review

Well made
July 25, 2023

I was looking for a dress for my sons wedding and found one of yours.

Date of experience: July 25, 2023
GB
1 review
0 helpful votes
Follow Akowuibe J.
Unfollow Akowuibe J.
Share Review
Report Review

Looking
July 25, 2023

It was excellent,easy, clear and great experience.

Date of experience: July 25, 2023
GB
1 review
0 helpful votes
Follow Nkabindze B.
Unfollow Nkabindze B.
Share Review
Report Review

Happy with the dresses
July 24, 2023

Took of one star for the delayed delivery otherwise all is well and beautiful.

Date of experience: July 24, 2023
Maryland
2 reviews
0 helpful votes
Follow Waller D.
Unfollow Waller D.
Share Review
Report Review

My Go-To Dress Shop
July 24, 2023

I have never been more satisfied with a mail order company! Everything about my experience was 100%. From excellent customer service to the great quality of the dress, was great. I received so many compliments. Rosewe is my new best dress shop. As long as they continue this quality of service, I will be a customer.

Date of experience: July 24, 2023
GB
1 review
4 helpful votes
Follow rachel l.
Unfollow rachel l.
Share Review
Report Review

Not good enough quality so I sent it back and was appalled to see I then lost £15 in postage and 'insurance' this is daylight robbery and I will not be using this scam site again, Rosewe are clearly sending out shoddy goods then profiting from postage and hidden fees. I will stick to decent sites run with integrity in future that look after their customers and do not rip them off

Date of experience: July 24, 2023
Massachusetts
1 review
0 helpful votes
Follow Elyse K.
Unfollow Elyse K.
Share Review
Report Review

Order received
July 24, 2023

Thank you so much to Rosewe support for your help in receiving my dresses! I love getting clothes from your website!

Date of experience: July 24, 2023
New York
1 review
0 helpful votes
Follow Moumouni V.
Unfollow Moumouni V.
Share Review
Report Review

I like the item
July 24, 2023

I was not happy because I can not return or get refund of one of item
Thank you for your business

Date of experience: July 24, 2023
GB
1 review
0 helpful votes
Follow Ndlovu N.
Unfollow Ndlovu N.
Share Review
Report Review

It took long to arrive but yes am happy with the good quality and size only that the dust pink one is too long so i had to shortened it.

Date of experience: July 24, 2023
GB
2 reviews
0 helpful votes
Follow Sandra L.
Unfollow Sandra L.
Share Review
Report Review

Brilliant
July 23, 2023

My experience with Rosewe is great. I would definitely recommend them. The service is brilliant. I cannot fault them

Date of experience: July 23, 2023