Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey stargrey stargrey stargrey stargrey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
Follow Veney R.
Unfollow Veney R.
Share Review
Report Review

Beautiful
August 30, 2023

Received my mother of the bride dress and it is exactly how it was advertised.

Date of experience: August 30, 2023
South Carolina
1 review
0 helpful votes
Follow Rhonda R.
Unfollow Rhonda R.
Share Review
Report Review

Perfect fit
August 30, 2023

I have no complaints. As usual, every piece of swimwear was beautiful and fit just right. In addition, the delivery was fast.

Date of experience: August 30, 2023
Virginia
1 review
0 helpful votes
Follow Kim I.
Unfollow Kim I.
Share Review
Report Review

Dissatisfied
September 29, 2023

I received the white jumpsuit, however I gave it away it was what I expected it was cheaply made

Date of experience: August 30, 2023
France
1 review
0 helpful votes
Follow Magalie R.
Unfollow Magalie R.
Share Review
Report Review

Nickel
August 30, 2023

Très bien conforme à la foto taille parfaitement bonne qualité

Date of experience: August 30, 2023
GB
1 review
0 helpful votes
Follow Yvonne I.
Unfollow Yvonne I.
Share Review
Report Review

Excellent
August 30, 2023

I received my order within th e expected time.It was efficient and had no problems at all.You connected with me when you going to deliver and made sure someone was home to receive the parcel.

Date of experience: August 30, 2023
Massachusetts
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Share Review
Report Review

Rosewe Purchase
August 28, 2023

Ordered navy blue top for a wedding I went to on 7/22/2023. I was excited to receive top to try on and it would of completed my outfit for the wedding. When I received it and tried it on it was too big. I wished I would of ordered a large instead of X-large. Everything else from ordering to getting my package was perfect

Date of experience: August 28, 2023
GB
1 review
0 helpful votes
Follow Phyllis G.
Unfollow Phyllis G.
Share Review
Report Review

CRAP ITEMS
August 26, 2023

Sorry to say but that's what I think of your item, also sent email complaining still to date have no reply. So I will not and I'm not happy about shoddy goods I received I could make a much much better myself

Date of experience: August 26, 2023
Canada
1 review
0 helpful votes
Follow Faustina Y.
Unfollow Faustina Y.
Share Review
Report Review

Disappointed
September 25, 2023

I was disappointed because, the style that I saw online was different from what I received

Date of experience: August 26, 2023
Puerto Rico
1 review
0 helpful votes
Follow Iraida D.
Unfollow Iraida D.
Share Review
Report Review

Thanks
August 24, 2023

Gracias por su servicio y su pronta respuesta en todos los pedidos.

Date of experience: August 24, 2023
North Carolina
1 review
0 helpful votes
Follow Lilisa W.
Unfollow Lilisa W.
Share Review
Report Review

Ok quality clothes, but expensive
September 22, 2023

Thr clothes I ordered out if them only one outfit was decent. The others were too small even tho it said sizes were accurate. And I couldn't send it back, so that sucked!

Date of experience: August 23, 2023
New Jersey
2 reviews
1 helpful vote
Follow sheryl g.
Unfollow sheryl g.
Share Review
Report Review

Love it
August 23, 2023

Colour was jus as pictured. Perfect fit and the price was great.

Date of experience: August 23, 2023
Alabama
1 review
0 helpful votes
Follow Quinesha P.
Unfollow Quinesha P.
Share Review
Report Review

Swimwear
August 23, 2023

Perfect fit! Absolutely loved it! Very affordable price

Date of experience: August 23, 2023
Bahamas
2 reviews
0 helpful votes
Follow jennifer F.
Unfollow jennifer F.
Share Review
Report Review

Lovely dresses
August 23, 2023

I have received all of my items and I was very pleased with all of them

Date of experience: August 23, 2023
Maryland
1 review
0 helpful votes
Follow Melanie V.
Unfollow Melanie V.
Share Review
Report Review

Okay only I wish it can be easier to return items that don't fit.

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
Follow Doreen V.
Unfollow Doreen V.
Share Review
Report Review

It came in good Time Not the same as the picture it looked as though it was gold when it came it was it was silver

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
Follow Winifred M.
Unfollow Winifred M.
Share Review
Report Review

The materials were fantastic.I enjoyed my experience with you. Thanks

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
Follow Roselin E.
Unfollow Roselin E.
Share Review
Report Review

Really gorgeous.
August 23, 2023

Waau what can I say,? The dress is on top notch. I love it its really gorgeous. I can't wait to wear it on the upcoming wedding.Thank you Rosewe.

Date of experience: August 23, 2023
Indiana
1 review
0 helpful votes
Follow Deborah E.
Unfollow Deborah E.
Share Review
Report Review

Great Experience
August 7, 2023

I was Leery about the purchasing at First. But, took a chance and was pleasantly surprised and kept all pieces and placed a new order for my Vacation. One of the dresses I purchased for a Formal Wedding. I considered having made and hired a designer but, she had an emergency and couldn't make my date, so I purchased 2 dresses in the hopes one would work. The Sequence Blue dress was a HIT from the time I left my Hotel Room in Boston, the escalator, elevator everywhere, I got compliments. Save myself $500 Bucks This dress was less than $50. I'm sold. No one could believer how much I paid.

Date of experience: August 6, 2023
Georgia
1 review
0 helpful votes
Follow Horn E.
Unfollow Horn E.
Share Review
Report Review

Clearance item non refundable
August 7, 2023

The blue one shoulder dress that's non refundable the the color looks faded and across the chest part the darts aren't seen correctly so they stick out and are very noticeable...I decided that since I can't return it I will donate it to be used for a special needs Joy prom that a friend is involved in every year.

Date of experience: August 6, 2023
GB
1 review
0 helpful votes
Follow Carrington R.
Unfollow Carrington R.
Share Review
Report Review

Beautiful
August 3, 2023

Bought 2 dresses. One fit well. The other too big but lovely regardless.

Date of experience: August 3, 2023