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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

District of Columbia
2 reviews
20 helpful votes
Follow Gulistan A.
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I placed my order on 12/01/2014 and paid $9.80 for shipping to arrive in 5-7 days instead of month but here it is the first week of January and I still haven't received it! I opened a ticket after 2 weeks passed but they are just putting me off. I think they shipped just recently but still I cannot track the package and God knows when it will arrive! This is my 3rd disappointment from a Chinese seller and I am NEVER EVER buying from them again! (The other 2 were miniinthebox.com and everbuying.com)

Date of experience: January 4, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
We are terribly sorry for what happened, but we can solve it together.
Any quality problems can be solved when you report it to our customer service department.
Please no worry about that and communicate with us as soon as possible.
Our contacting link is http://www.rosewe.com/support.php
Nice day!

Australia
1 review
1 helpful vote
Follow Youngor w.
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I really like this dress, after the receipt of goods, clothing material is very good, also warm, friends say I wear very bright!

Date of experience: January 4, 2015
Canada
1 review
6 helpful votes
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I ordered Dec
January 8, 2015

I ordered Dec. 20,2014 and have not received my order yet as of January 2,2015. Was told it may be on the 5th. Rosewe should use a major delivery service and no a second rate one.

Date of experience: January 2, 2015
Rosewe R. Rosewe Rep
over a year old

Hello,
We have three shipping methods with different deliver time. And before shipping we generally need about 1-4 working days to process the order before shipping.
Can you please tell me your order number so that i can solve the matter for you as soon as possible?

Texas
1 review
6 helpful votes
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I was really excited to order Christmas gifts for my daughters. Great prices! But, it took forever to get my order. I ordered the first of December and didn't get it until Dec. 24. I hadn't realized that IT COMES ALL THE WAY FROM CHINA! Also, BAD QUALITY MERCHANDISE. When I asked about a return, they made it so hard that it was not worth paying the return postage all the way to China.

Date of experience: January 2, 2015
Rosewe R. Rosewe Rep
over a year old

Dear Lowe Ann E.
We are terribly sorry for the inconvenience caused. But the delivery time depends on the shipping method used and the the distance between the 2 countries. I guess you chose flat rate shipping, right?
As for the quality of the items, we have customer service system here http://www.rosewe.com/support.php where you can state your questions and we will help solve it based on our policies.
Any other questions, please feel free to contact with us.
Good day

Kansas
1 review
6 helpful votes
Follow Amanda M.
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I was SO excited when I saw how cute everything was! And the prices are amazing. I made a LARGE order. And paid 9.99 for expedited shipping. (3-5 business days) I understand they need 2 or 3 days for processing. Totally understandable. 14 business days later. I really start to get annoyed. I check my account. It HADN'T EVEN SHIPPED! And what did i pay $10.00 extra for.? I sent them a message asking for a contact number. (Has anyone noticed they do not have a convenenient VOCAL way to call them or talk to a live person? Hmm. Wonder why.) A person responded saying "Sorry package is being shipped out within one day." I ASKED FOR A CONTACT NUMBER. The number they have on the site has a lady that says to leave a voicemail. Needless to say, I recieved my package 21 days later, after once again, paying expedited shipping! None of my friend will buy things from here anymore and I advise you don't either. Unless you would like to be stepped on and spit at. Will never buy from them again. Disgusted.

Date of experience: December 30, 2014
Rosewe R. Rosewe Rep
over a year old

Hello,
I have replied your massage right now, can you please offer the order number so that we can solve the problem as soon as possible?
Waiting for your reply!

Indonesia
1 review
1 helpful vote
Follow Rosemary P.
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I must say that it is legible site
December 30, 2014

I must say that it is legible site. I got what i purchase. Its a little smaller than I expected. So probably give to my niece. Anyway, I will order in the near future for larger size. Thank you guys!

Date of experience: December 29, 2014
Malaysia
1 review
1 helpful vote
Follow Amanda H.
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I got my package with the great dresses and shoes today from this site. Thank you for the perfect customer service, I'm very satisfied!

Date of experience: December 29, 2014
Malaysia
1 review
0 helpful votes
Follow Kimberly P.
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This is certainly the kind of company I would do business with again. Very good dress for my party. Expedited Shipping delivered it to my hand without any damage. GOOOOOOOD Job!

Date of experience: December 29, 2014
Singapore
1 review
2 helpful votes
Follow Mayrim P.
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The dress is for my daughter's first school ball, so we took a leap of faith ordering online and waiting for the dress to arrive with fingers crossed. It surpassed all our expectations - It fits her like a glove and is beautifully made. I would recommend this site to anyone.

Date of experience: December 29, 2014
Singapore
1 review
1 helpful vote
Follow Caitlin T.
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I am regular customer of Rosewe and I have bought many times here. Some items run small because their size based on Asian size but if you asked about that, they will be very kind and happy to help you. I highly appreciate the customer service.

Date of experience: December 29, 2014
Indonesia
1 review
1 helpful vote
Follow Isabel M.
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I ordered a coat from their site: *******-2 This is a wonderfully made coat. The interior, stretchy cuffs keep the cold wind out. It has a flap along the length of the zipper which keeps your body heat from leaking out. The zipper is nicely set in and doesn't catch. The Retro Green is stylish. The fit is excellent. I bought a size up to leave room for layers. I love this coat and do not want to take it off until spring.

Date of experience: December 28, 2014
Indonesia
1 review
1 helpful vote
Follow Mackenzie J.
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I just love the button detail and the pocket of my new arrived jacket. It's so beautiful, I got a lot of compliments from my friends when I hang out with them. Thanks!

Date of experience: December 27, 2014
Italy
1 review
1 helpful vote
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1
December 30, 2014

1. I bought a dress from Rosewe which I know this website from Pinterest. It is a maxi dress, very trendy at nowadays, and I cannot wait to try it on as soon as I received. I ordered M size, it is a little longer and larger than I expected. But I look very glamorous when I put this dress on paired with my favorite high heel shoes and wear some chic accessories. I have received many good compliments about this lovely dress since I worn it and got out to the town. I really love this dress, I think I will buy some other goods from this website.

Date of experience: December 27, 2014
Australia
1 review
0 helpful votes
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Great service, quick shipping
December 29, 2014

Great service, quick shipping. Products offered at very good prices and are of high standard. The VAT paid was refunded and covered the shipping price of goods, which was fully automated. Over the moon would not hesitate to buy from again.

Date of experience: December 26, 2014
Australia
1 review
0 helpful votes
Follow Quanna T.
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I bought a dress from the online shop a month ago! I was satisfied with its price and service!The package arrived with good condition!And delivery courier was very nice! Hope the shop have more sale promotions!I will come again!

Date of experience: December 25, 2014
Australia
1 review
0 helpful votes
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I have to say thanks to their customer service because they help me a lot when I am confusing about the size of their clothes. They use a system of ticket on the website and I submit a ticket and get response in 1 working day. They explain their size chart in details and asked my measurements and then offer a good suggestion. Today I received the package which is perfect and fits well. I suggest all the customers do a research before ordering.

Date of experience: December 25, 2014
Germany
1 review
0 helpful votes
Follow Palesa M.
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I am very happy with the item received yesterday. It was well packaged and when I opened the box it’s totally a surprise. Good condition, good quality and nice appearance. I tried it on immediately and it fit me perfect. But the shipping takes long, just hope sooner arrival for future orders.

Date of experience: December 25, 2014
NL
1 review
0 helpful votes
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I am new buyer with Rosewe
December 26, 2014

I am new buyer with Rosewe. It is so fantastic to buy such beautiful clothes with such little money! And I had to praise the Customer service, for they have done great job when dealing with my order. Anyway, it was a pleasant shopping experience!

Date of experience: December 23, 2014
France
1 review
0 helpful votes
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I love this shop!
December 26, 2014

I love this shop! Its cheap price attracts me a lot! I bought three pieces of dress, and only cost $54.7! So cheap! I can't find any cheaper shops than this one! Christmas is coming, I plan to buy some clothes for my family, and this shop is definitely my first choice!

Date of experience: December 23, 2014
France
1 review
0 helpful votes
Follow Benita G.
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I just place an order one week ago and pay extra charges for express. I have received the package, I am very happy and received a little gift with my parcel. I bought a cotton Tee which is loose and comfortable. I like Rosewe!

Date of experience: December 23, 2014