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Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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The fit of this dress is perfect! The style of the dress is same as the picture shown. This dress is very cute, light weight and I love the color. This dress helped make me confident and hide all the area's I dislike. Great!
It’ really fast shipping. It took 4 days and arrived in good condition. And I love this hoodie! It has a fun look, not the ordinary hoodie zip up. The fabric is really nice. This will be perfect for fall and winter. Just love it!
Love it. Super comfy and soft to wear and perfectly fits my body with a little extra room for comfort. This has surprisingly made my day and it came only three whole days after I ordered it. I am so satisfied with this order!
The jacket itself is high quality and made a perfect gift. I've used the site now multiple times and would recommend it to anybody looking for quality service.
I'm 100% satisfied with the customer service, the quality of the products and the bargain prices that Rosewe offers! They have such nice styles to offer on their site - styles that you rarely find at these prices
I ordered a jacket and two cardigans. After 3 weeks I received my shipment. They all were just as I ordered. Shipment took some time but I didn't expect anything more since it is coming all the way fr China to the United States. Recommend for sure order things ahead of time if you need them by a certain time specifically :)
Can't give them a zero I guess. I bought a cute onesie night gown sweater it was over 20 bucks I never got my email that had the discounts but I thought eh whatever. Took a long time to get I get it they are far away, but once I opened the packedge I was highly disappointed. Their clothes are NOTHING like they portray them to be online AT ALL. My boyfriend thought it was a joke because once I bought it I showed him the picture he liked it then I showed him the real thing and cracked up. This company is a JOKE, wanted to send this thing back to get a refund (obviously never wore it) they told me I could only get a 60% refund. DO NOT SHOP HERE! Going to waste your money.
Hi Brandy,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
I paid priority shipping to receive my order within 2-5 business days- not only was my order not even shipped by day 4, but when I wrote to them to explain this was time sensitive, I paid to receive it within that time frame - they had the nerve (in their unprofessional, uneducated, bad puncuation and misspelt text) that my "shipping" didn't include processing! Are you kidding me? I've never heard of such an inconvenient blame. THEN, when I asked to get my full refund, they had the audacity to tell me they would be deducting $3 per item for "handling" when IN FACT, nothing was handled because it was being processed? I was mislead, inconvenienced and scammed. I will be submitting a complaint to the BBB, I will also be letting everyone I know to never deal with this site, hopefully they'll be shut down to never do this to someone else. Wish I can rate them a negative because of how inconvenienced and ripped off I was.
Hi Tia,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been tried best to ship your order out but we received a message from you that you want to cancel. So we have sent a refund on the date you requested and I guess you have already get the refund by now.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
I wanted a cute pair of earrings for my daughter and the Blue Gemstone Silver Diamond Flower Earrings were perfect! I loved the design, and the coloring of the gemstone was absolutely beautiful. I was even more thrilled with the incredible pricing and surprisingly fast shipping that Rosewe provided!
I have ordered here several times and the shipping time is good, the quality of their products is good, and in general, their customer service and support is very responsive. The products are not overprised, and I am very satisfied
It's absolutely comfortable and cute and it's just perfect to me. The fabric is smooth, and it's not an elegant dress, but is still a little bit classic, so I love it.
DO NOT shop here this is the worst online company the products were nothing like the pictures so I returned them spending £10 on the delivery and I still have not had refund this was September
Hi Huda,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
If you have return any order, we need a return tracking number and will finally refund to the payment account or card you previously used.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Initially I was worried that it will be too small cos of all the reviews saying that it runs small. I got my actual size still cos I js had a baby and was certain to go back to my normal size. When it arrived I couldn't zip it up. I hv almost been able to achieve that, it looks really pretty with a waist cincher, although very uncomfortable with the waist cincher. But then beauty is pain!
Absolutely loved the dress! The color, material and movement of the dress was wonderful and I still can't believe the great price. I am typically a size six, but made sure to order a medium from the prior reviews and arrived within two days of ordering. I'm looking forward to ordering additional items from this company - again a great buying experience!
DON'T SHOP HERE! The clothes look nothing like the pics online. I basically paid $20+ for a $3 shirt. Also, I bought a skirt that looked like it was embroidered at the top and was a thinker material, when I received it, it was not embroidered and the material was very very thin. Quality of clothing matches the Dollar Store.
Hi Jessica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Ok so a friend of mine was getting me a sweater from the rosewe website that I wanted. She made the order. PAID for quicker shipping... and received the confirmation numbers and email.
In the email I was told it would take 3-5 business days (which is what she paid for)... it's been over a week and I have yet to receive the item.
I emailed and they got back to me asking for the order number... which I sent... and now have yet to hear back.
This is very frustrating.
And now reading all the reviews I'm scared I'm NEVER going to get my package. Plus all the reviews on here with complaints have the SAME automated message from rosewe saying that's it's gonna be fixed... which I can expect I'm going to get as well. If anyone from rosewe ACTUALLY looks at this... please don't tell me to email you to figure out what's wrong... because I've done the ticket thing... and it's garbage.
Hi ashlie,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on the day you made the purchase. It’s sent by USPS, which is not in charge of us, but I tracked and found its location. So I am sure you will get it in few days.
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on the day you made the purchase. It’s sent by USPS, which is not in charge of us, but I tracked and found its location. So I am sure you will get it in few days.
2015-11-25 20:38 MIAMI, FL 33112, Departed USPS Destination Facility, Your item departed our USPS destination facility in MIAMI, FL 33112 on November 25,2015 at 8:38 pm. The item is currently in transit to the destination.
Best Regards,
Rosewe Customer Service
I ordered a dress from this site and expected it to look like the picture shows, but what I got is just a cheap version of the original. I'm very disappointed with this site. Also it doesn't say how to send it back and whether we need to print something off to send it back!
Hi Elena,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. Besides, we are also offering a refund for your suffering or loss.
Best Regards,
Rosewe Customer Service
This is my fourth blouse from PattyBoutik and I am very happy with it! The issue I typically run into is finding a top that fits my long arms. Love that the sleeves are longer and do not stop short. The top is super cute, very soft and comfortable. I've received several compliments on it. I've ordered about 5 more tops from PattyBoutik and have been happy with all thus far!.
This is the best neckline and fit I have ever had! This shirt is the most perfect shirt if you'd like that small shoulder jacket look. Also, it is form fitting which makes it look very nice with an hourglass figure!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alison,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service