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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I believe this is the same company that used to be called rosegal... their clothing material is cheap and too small... it also takes months to arrive! Waste of time and money
I just placed a order but wish I would've read these reviews first. The ones I read on the site were good. I'm scared but, we shall see.
THANKS GUYS FOR LETTING ME KNOW THAT THIS COMPANY IS BOGUS, I WAS JUST ABOUT TO *******@CHECKOUT FOR A TOTAL OF $234.79... BUT SAID LET ME CHECK THE REVIEWS FIRST! YALL SAVED ME
Hi Diamond,
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rosewe? If not, you have no evidence to say bad words about rosewe.
There are many bad reviews not written by real customers, but fraud competitors. We really despise it. And I REALLY doubt you are one of the fraud.
I placed an order for a swimsuit Feb. 11 and today is March 4 and I have yet to receive my order. This is such a terrible company. I have called several times to find out where in the world is my order and did not get far. Lesson well learned. Smh
Hi Peaches,
First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
I ordered a dress from them on Facebook 2 27 16 and after reading all these reviews I'm a little nervous. Please rosewe.com don't let me down.
Hi Michelle,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
If you're looking for something sexy, this shirt may not be the way to go. It requires a specific body type to make it "sexy" and if you're like me and you have virtually no curves to speak of, then this functions more as a casual long shirt or short dress. But, either way, it's very nice. The sleeves are nice and long and the buttons allow you to show as little or as much skin as you want. Leggings or skinny jeans can be worn comfortably with it.
I saw this dress on USA Today and loved it! It is comfortable and very professional looking. The best part is that the back of it is black while the front is the fun blue color. Definitely an awesome addition to the wardrobe ladies.
Safe yourself time and enjoy, DO NOT WASTE YOUR MONEY BUYING ANYTHING FROM THIS COMPANY. THE CLOTHE QUALITY IS TERRIBLE, SOME SORTS OF ELASTIC, THE PRODUCTS LOOKS NOTHING LIKE THE PICTURE WHEN YOU RECEIVES IT. AND THEY WILL NOT REFUND YOUR ITEM.
PLEASE DO NOT WASTE YOUR MONEY.
Hi Claudette,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
I placed and order and when I finally received it, they are all children clothes all poor made. I do not have a return address and no real way of emailing them to get one. Can anyone tell me how to return my shipping. If you are thinking about purchasing from this company, then don't. They are a fraud.
Hi Katonya,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
I ordered six items from ROSEWE. All of the items resembled poor quality and cheap material. The order took more than 14 days to arrive although I paid for express shipping. ROSEWE refused to accept my return and stopped returning my emails.
DO NOT SUPPORT THIS COMPANY!
Hi Angela,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
I placed an order on the 23rd, and paid for expedited shipping. When I look up my order on their website it shows that I paid it, they received it, and it's still UNSHIPPED! When you're browsing the apparel, on their website, it states that it ships within one day! False advertising! Not true at all! Save yourself time and money, and go somewhere else!
Hi Karen,
First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
I thought "how bad can it be"? Well, it was worse than I would even imagine. The clothing is TERRIBLE. Completely unwearable. It's either practically child-sized or so thin that it's completely see-through. I ordered 7 items and not a single one was wearable.
Then I made the mistake of trying to return all items. I paid $35 to have the items shipped back. They refused to issue a refund. So I opened a PayPal claim. PayPal sided with RoseWe because there is not proper tracking on international packages.
Not only did I waste money, but I wasted a ton of time. I would have been better off throwing my money away (or better yet, donate it to charity).
Oh, and take a look at the clothing reviews on their site. They are obviously posted by them and any negative reviews from true customers are deleted. I wish I had paid closer attention before I ordered.
Such a dishonest, fraudulent company...
Hi Abigail,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
I waited 2 months for my Bikini to arrive... 3 emails later I was told it had been shipped & my tracking status cancelled. I only received an answer from them when I reported them to PayPal. Then I got a reply saying it had been sent...
Too bad summer in over!
Hi Amy,
First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
I ordered from them on the 21st of February and today is March 1st and I haven't received anything. I have tried contacting them several different ways and I couldn't reach anybody. I had to call my bank and dispute the transaction but please don't order from then off fb. Waste of time and money!
Hi Cleavonda,
Your order was sent out already; please have a look at the shipment notice by e-mail. Or log in on our website and you will find order status and shipping information in user account.
Disappointed, but glad I have been warned about what a bad company this is with poor quality clothing. Glad for the reviews.
I was looking at the site to order some items, but something told me to first check out reviews about this site... and boy oh boy I AM so HAPPY THAT I DID. I don't want a damn thing from them. I just figured it was too good to be true that these clothes were so darn cheap and looked real good (on the site), but I just knew something was off. So thank you to everyone for these horrible reviews. I HOPE each and every last one of you get your money back (if you ordered something) and that they get in trouble for being such a SCAM!
Hi E H.
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
Why is this company still in business... they do NOT SHIP UR CLOTHES... IM GETTING DRESS NOW TO GO CANCELL MY BANK TRANSACTION FROM 2 MONTHS AGO... SUCK SUCK FRAUD COMPANY
Hi Sonia,
Your order was sent out already; please have a look at the shipment notice by e-mail. Or log in on our website and you will find order status and shipping information in user account.
Terrible company I placed a order on 02/12 per website order get shipped out within 1-4 business days I still have not recd my order and it is 02/29 when emailed to check my order recd automatic messages talking about it could be holiday are weekend that cause the hold up but idk what calendar they use because only holiday between is valentines day which all carriers are open on the days to save you a headache and money DO NOT order from this company straight rip off
Ordered a swim suit. They took the money out of my account that day it has been three months still no swim suit.
I ordered for the first time. Ordered on 6th they took my money on the 8th. Now. 29th and they have gave me every excuse known to man why my stuff isn't shipped. Disgusted on how I have been treated!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi alexis,
Thanks for your feedback.
Rosewe is an independent website, which has any relationship with other websites.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,