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Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

GB
1 review
4 helpful votes
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Joke
February 29, 2016

No word no email no dress but i paid for it this website is a scam i will learn never order from silly facebook dress pages again.

Date of experience: February 29, 2016
Illinois
1 review
7 helpful votes
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Stay away!
February 29, 2016

Do not I repeat do not order from this company. It is a scam and I'm get upset with PayPal for continuing to let people pay to them. I ordered two items and when I tried to track my package they said it was invalid on the website, then when I tried to log into my account my email address was nowhere to be found, but the website still was sending me updates on their sales. Iam so upset but don't trust it, there ad is also on Facebook. Out of $40 and no items

Date of experience: February 28, 2016
Missouri
1 review
5 helpful votes
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Thank God i didnt order
February 28, 2016

Thank God i did not order Thank you all for your review.

Date of experience: February 28, 2016
Florida
1 review
6 helpful votes
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Beware people, Rosewe appears to be a fraud! I paid for an order with fast shipping, and no order. I've tried to contact them a number of ways, and no response. They have taken my money and are not sending the product. If you don't want to lose your money, do no buy from this site!

Date of experience: February 27, 2016
New Jersey
1 review
9 helpful votes
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Stay away!
February 27, 2016

Plain and simple, stay away from this website. Just received my order and nothing looks the way it was advertised. Looks so cheap, I feel like I wasted my money. I literally want to throw the clothes away,, it looks that bad. I wish I could give 0 stars for Rosewe.

Date of experience: February 27, 2016
GB
1 review
9 helpful votes
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Disgrace
February 27, 2016

I am extremely disappointed with this website rosewe. Please avoid it. The clothes they advertise are no where near what you will get. I bought a denim dress size 12 and I can't get into it. It can't even be worn as a top. Ordered a grey track jump suit and it's unbelievable what I got. Can't begin to explain. I also ordered a green chiffon dress as I wanted it for a wedding. When they came tears came to my eyes. I could never dreamed of doing this to anyone. Inferior material. Just Dreadful. Very disgruntled. I'll just have to learn my lesson as it's a hard pill to swallow. If zero was there that's the ratings.

Date of experience: February 27, 2016
Florida
1 review
9 helpful votes
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SCAM
February 27, 2016

Thank God for reviews l was thinking about ordering from rosewe however there's too many bad reviews thanks every body...

Date of experience: February 27, 2016
Arizona
2 reviews
14 helpful votes
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I ordered my dress on SUNDAY they said the item I ordered the bohemian dress will be here today THURSDAY but they haven't ship my item YET! I need my DRESS! It's been 5 days now you said 1-4 business days but NO TRacking number! Hey I need my money back!

Date of experience: February 26, 2016
Minnesota
1 review
13 helpful votes
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No stars! I decided to order a few items from Rosewe after seeing photos from their website via Facebook. The clothes and dresses were so appealing and classy looking, that I racked up an order of about $150.00. I was really excited to receive the dresses and cute skirts. All items came within 3 weeks. What was inside was a complete, I repeat complete joke. The cheapest material you wouldn't even find at those $10 stores you see around inner cities. Wrong sizes for one, but also the fabric was stretched out and abnormally wide. I wouldn't recommend this to anyone. Stitching all off and crooked. They are using false advertisements, the clothes look nothing like the pictures on their website. I learned my lesson and will now always check reviews before ordering from a clothing site. These people outta be ashamed of themselves! Don't waste your hard earned money!

Date of experience: February 25, 2016
District of Columbia
1 review
10 helpful votes
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DO NOT ORDER
February 25, 2016

Same as everyone else says. I ordered and quality, sizing, color was NOTHING like pictured. They give you the run around and will not refund full amount, PLUS shipping back to China if a fortune! I filed a complaint with PayPal for resolution. EVERYONE that used PayPal needs to do this. I told them they should not do business with a SCAM of a company like this. Since USPS does not track delivery to China, I am out the cost of the order, my postage to mail back and I KNOW they received the items back. They are dishonest. DO NOT ORDER from them. TELL EVERYONE you know!

Date of experience: February 25, 2016
California
1 review
18 helpful votes
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I saw the ADs for the website via Facebook and unfortunately fell victim of placing an online order with them. The payment was processed to my account with of course no notification of when my items would actually be shipped. I contacted them via their "trouble ticket" and the response I got from them was that "due to the new year vacation" the shipments were taking longer to get out because factories were closed because of it. It is now late February almost March so to me this is a bunch of BS! I again sent another trouble ticket saying I was going to cancel my order and that I needed ALL of my money refunded, they said it would cost me $3 USD per item to cancel it due to "processing" fees. How would you charge someone $3 USD to process a cancellation when nothing has been shipped yet it has been billed already?!? I contacted PayPal *******733 and made a complaint. I reported them as a fraudulent company and PayPal is contacting them. I would highly recommend you going this route so that you can get your money back and report them as well! Sorry for anyone who fell for this SCAM of a company!

Date of experience: February 25, 2016
Illinois
1 review
12 helpful votes
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Reading the reviews
February 25, 2016

I want to thank everyone that made a review I was about to order a bunch of things but after reading everyone's experiences I'll keep my money

Date of experience: February 24, 2016
Washington
1 review
8 helpful votes
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SCAM.
February 24, 2016

Chinese company that makes knock-offs. They advertised in google search as "Naketano" brand. When I received the horribly made fake sweatshirts I couldn't return them. After 20 emails they said I had to pay return shipping to china and when they received them they would only give me 60% refund.

Date of experience: February 24, 2016
Virginia
1 review
13 helpful votes
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I ordered a prom dress for my daughter's first prom from rosewe.com. It took a few weeks to get it because it was shipped from China. When I received the package, it was the wrong dress. I contacted customer service immediately to return it and exchange for the correct dress. I waited 5 days for a response. They never told me how to return it. They never offered exchange for the correct item. In fact, they told me to keep the item and they would refund 20% of the purchase price. In the end, I threw away the dress, because it was completely unusable, and got nothing in return from them. Do not waste your time or money ordering from this company. It was a horrible shopping experience. I will never order from them again

Date of experience: February 24, 2016
Georgia
1 review
10 helpful votes
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These people are scams
February 24, 2016

I have placed my order over a month ago, I have yet to receive any of my products. I will never in a million years deal with these people again. Please save your money because you will never get your order. I have filed a lawsuit Because this is ridiculous.

Date of experience: February 23, 2016
Illinois
1 review
19 helpful votes
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GLAD I READ THE REVIEWS!
February 23, 2016

I very appreciative Rosewe costumers took time out to post reviews because I was just in the process of submitting an order until I googled the reviews and read all the horror stories. Thank you all!

Date of experience: February 23, 2016
GB
1 review
11 helpful votes
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I am in a current dispute/claim with them via PayPal! They are damn right rude offering me a 10% refund!
The items were far from described, no where near able to fit and you can see right through the garments!
I'm a size 10 and opted for the large which wouldn't even fit a size 6!
Disgusting attitude towards customers and a damn right scam!

Do not buy from here!

Date of experience: February 23, 2016
Sweden
1 review
11 helpful votes
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FAKE PICTURES
February 23, 2016

I ORDERED A DRESS I SAW ON FACEBOOK AND WHAT ARRIVED IS NOTHING LIKE WHAT WAS SHOWN ON THE PIC. THEY WILL ALLOW ME TO RETURN BUT THE RETURN WILL BE AT MY COST AND I WILL ONLY RECEIVE A 60% REFUND. WILL BE REPORTING THESE SCAMMERS.

Date of experience: February 23, 2016
GB
1 review
12 helpful votes
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Do Not Order!
February 23, 2016

I don't normally make it a habit of leaving reviews, however, I ordered a dress from rosewe on the 31st Jan for an event, believing that my package would take 3 days to be shipped and up to 15 days to arrive. After contacting the company 3 times to get a refund as the dress was for an evening that has passed, they are still refusing to give me one. My dress is apparently 'still in factory production' and will take 'a week'. That brings me to 4 weeks since ordering the dress, the customer service have kindly asked me to 'be patient please'. It may just be me but 15 days is being patient, 4-5 weeks is just outright bad service.

Date of experience: February 23, 2016
New York
1 review
13 helpful votes
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Don't even do it!
February 23, 2016

Still didn't ship my items it's been 5 days. Finally got a email saying my ticket is updated but now my email doesn't exist to there website. Shame to say I got scammed. Don't order from these people.

Date of experience: February 22, 2016