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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I order three item's fron this web site, and it was bull$#*!. They will send you the wrong sizes, and there no return address to send it back, the phone number don't work, and no one was email me back. So I'm out of 63.00 dollars.
Do not buy from this company the material is disgusting to what the picture looks like, they eventually say they will refund you but the cost of sending back costs more than what you pay, the quality of the garment is awful, not a chance I would wear or maybe for Halloween! That's how bad it is
Hi Teresa,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
If you all see Rosewe advertising on here or any other social media site, do not purchase their clothes. They are a scam!
Hi alexis,
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rosewe? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.
Besides, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Hope for your understanding and best wishes.
I order 75.00 worth of clothes for a trip been back from my trip a month no package. They use a bogus tracking system not ups or us postal service the tracking said the package was delivered on the porch which there is none call them they said call my local post office which knew nothing about what I was talking about. All this company is saying is my ordered was delivered. I would not recommend buying anything from them unless you have money to waste. China ripoff company I think that they take more orders then the make. DON'T DO IT
Hi thea,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
I placed an order on February 3,2016 and the package arrived on March 15th 2016. I was told that one of my items was out of stock so they removed it from my order and put a credit on my account which they did but when I got my package not only was it missing the one item which I requested to be removed it was missing 2 items! I have sent several requests to them explaining this but they just don't get it they still haven't sent me the item nor issued me a credit! The items which I did receive were size XL but they were no wear near an XL they were more like a M. I ordered three bathing suits only received one of the 3 the bathing suits the one I received the quality seems ok but again the size is not accurate! Beware using this site!
Hi Cindy,
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
I was crazy to order 9 dresses from this site with out reading the reviews... every last one of the dresses was horrible, i could find a better dress at the dollar tree the stitching was a mess plus the material. I couldn't believe it and the worst thinh is they would not refund none of my money and the did not want me to return that garbage they sent me smdh
Hi Felicia,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
This is the very worst quality clothing I have ever purchased in my life all the material was the the same or worse than the material they used for children's Halloween costumes nothing I received even midly resembles the picture or item description unless you are 12-15yro don't waste your money! And their customer services SUCKS! Why wouldn't they provide a return label like almost all companies do?! Because they want to hold up your refund total disappointment they should be shut down!'
Hi
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
Bought blue and white polka dot jumpsuit looked really classy in picture but when I received it it didn't even remotely resemble the item I thought I was getting! It was huge and really bad material and just horrid. That's £16 gone as my order had no invoice with it so I cannot return
Hi Claire,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
I ordered this on 8th March received today 30th of March so not to long to wait. Unfortunately the dress I ordered was meant to be a size 16 this dress does not go near my size 8/10 daughter serious sizing issues and material cheap as chips not what I was expecting at all. Pictures look fab actual product absolute crap not happy I want my money back
Estos son mentirosos nunca te responden solo te ponen sus respuestas grave das... estoy en espera de mis pedidos los hice hace Tres semana y no lo Han enviado. Pero el dinero si lo tomaron rapido..
Hi Elaine,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
Ok, so after reading these reviews I'm scared!
I placed an order on March 21st, was told I'd have it by March 25th.
Well I'm still waiting and I haven't gotten a tracking number yet.
I keep trying to find out where this place is located. I thought they were in the U.S., but I don't think they are.
I will be happy to post again if I receive order, and if I don't I promise I'll post again!
I'll give it a two until problem is cleared up
Hi Paula,
Your order was sent out already; please have a look at the shipment notice by e-mail. Or log in on our website and you will find order status and shipping information in user account.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
Its been a month and i havent received my order i even laid extra for it to get here faster i can't even contact anyone only through email but they never respond
Hi Rose,
Your order was sent out already; please have a look at the shipment notice by e-mail. Or log in on our website and you will find order status and shipping information in user account.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
It has been two months and I have not received the item or my no refund! They keep ignoring my responds of wanting a refund or they keep messaging that "It is not worthwhile" that i should request a refund! Who are they to tell me its not worthwhile to get my money back! Avoid this site at all cost, save your money and time by shopping some where else!
Hi iliana,
Your order was sent out already; please have a look at the shipment notice by e-mail. Or log in on our website and you will find order status and shipping information in user account.
For more information, please contact our customer service and we will help you with this issue.
I bought the brown and white spotted dress that was advertised as body con dress... its 2 pieces of materiel sewn together very badly mite I add I have better dishcloths in my drawer paid £14 for it I have emailed them and they've said it's as advertised. Please do not order from these people
I couldn't track my orders. I sent 2 tickets with no response. The clothes looked nothing like the pictures. The material is CHEAP. Don't order from this site!
Hi Stephanie,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
RED FLAG BUYERS BEWARE this company should even be allowed to operate they send wrong item and won't give me refund they want me to pay more money like ya that's what I'm gonna do... probably not... Scamers
Hi Tammy,
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
Brought a 2 piece swim suit better off buyin it from ebay same quality just paid more $#*!in horrible
Hi Chanel,
We have been devoting to offer good products with low price, so I am sure the items would be in poor quality if it's quite cheap, we could image that.
We offer low price products, but not the cheapest all worldwide. Please understand.
Will never order from this site again. Clothes are made smaller then the actual size. Scam scam scam! Received free shipping. Took a month for my clothes to arrive.
Hi Natasha,
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address.
Regards,
Ordered swim 2piece very nice picture, flower top and mesh skirt with knickers underneath. Thought it was from america turns out its from shanghi poor poor quality a size 4xl the bra should be bigger than a b cup the mesh skirt was so short it came to my thigh so looked silly very disapointed
WILL NEVER BUY FROM AGAIN:-(
Hi Simone,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
Clothes are horribly made, cheap and smell terribly. The dress I ordered showed up after a month a 2nd had stains all over it. I'll fitting and terribly constructed. Customer service will not even respond to you.
Hi Britney,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Renee,
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address.
Regards,