Last Thursday, I purchased a jumpsuit and paid for expedited shipping so that I would receive it by this Saturday.The order has been confirmed and payment has been confirmed yet I still don't have my dang order.The item said that it would ship in one business day and as of today, Tuesday the 24th it still has not shipped. This will be my only transaction with you guys. I tried to give you guys a chance besides all the bad reviews you've received from various sites and hundreds of people yet I've been getting the run around treatment for 4 days straight. This is RIDICULOUS.

I wish I would have read these reviews 2 weeks ago before ordering from this website. I spent almost $40 ordering items for my birthday and still haven't received anything yet. The trackin is stuck on May 19. This ridiculous!

Your order RR************** has been shipped, please track online.

Dear Sherina Turner,

The order RR************** you placed at rosewe.com has been dispatched and the following is the tracking information.

Tracking number: LS*******CN
Tracking Your Order here: http://www.17track.net/en/track?nums=

After receiving the order, please login your Rosewe user account to click "My Points" to earn R points. You can use your R points as commodity costs as the following:
100 R points = $1

How to share products and earn points?

Share any Rosewe products on social networks or forums, and copy the link.Sign into your Rosewe account, and find "My Points". Then find "Earn Points Now", you will find "My share". Click "Add Share", paste the link url, and then submit.Our staff will look over and approve if your link is effective. When approved, up to 30 bonus points for each url will be added to your account.

If you want to return the goods, please contact customer service for designated shipping address. Otherwise the return is not accepted and received.

Regards,

Rosewe Team

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I ordered several shirts from this company. All but one was to small. I asked for them to send me their return address and I get: "Sorry for what happened. How about you keep it and I try my best to help apply 10% store credit for you, you can use it to make a future order? As you know, if you return it, it will cost you much for the shipping fee and it will take too much time. Hope you accept my offer." Why on earth would I want to keep clothing that I can't wear? I told them I have no use for the shirts so just send me the return address. This goes on for 5 more requests before they finally sent me the return address. BTW you have to pay for the return as well as 40% of your order will be charged back to you for their shipping so you only get back 60% of what you paid. Their return policy was not clear with that piece of information.

As far as the quality, they say their clothing looks exactly like the picture - NOT TRUE. Holding up each shirt you can see completely through the front and back. The pictures don't show that. I understand the clothing is very cheap but when you make a statement that the clothing is true to the pictures then you should make sure you are right.

Ordered & paid for a bathing suit months ago. I emailed them asking for a tracking number, as it had been 6 weeks and still no suit. They responded saying:

Hello, your order is still factory production, factory shipments probably need a week's time, so could you pls be patient wait? When we get it I will ask them to Priority assignment for you, pls understand, thank you

6 weeks later I emailed them again asking where my purchase was. This is their response:

We are sorry for that and you can return it back. Have you review our return policy? But it is not worthwhile for you to return according our return policy, you should bear the shipping fee back, it is so expensive and you should wait a long time and we just refund you not include the shipping fee when we send the order for u. As for the one you received, if you really cannot wear them, I suggest giving others as a gift or selling them on line. You will sell them at good price. How about we send you some compensation to your card, you can use it next time. Pls advise

I emailed them back saying I did NOT receive my order, so how could i possibly return it. Their response was this:

How about we send you 20% compensation to you? If you return, we will refund you 60% of the order according our return policy. http://www.rosewe.com/return-policy-a90.html

I emailed them back saying, once again, that I did NOT receive my order. Their response again:

How about we give you 20% refund to your rosewe account, and you can use it next time directly?

It's a good thing they're cheap... cause I'm pretty sure I'm never going to see the bathing suit, and I'm pretty sure I'm never getting my money back. I am however going to get 20% off my next purchase! WOOHOO... sarcasm

Heather

Update: You say delivery takes 3 weeks... it's been 7

Purchased a bunch of items from this company. I put in the correct address. After about 3 months I checked with them directly to see what was going on because I also heard shipments take so long. They said my item has been "delivered to the wrong address and sent back". After reviewing the address because I thought I had made a typo, it was 100% the correct address. The response that I got from the company who was nearly impossible to get a hold of said I had to repay for the shipping AGAIN to the same address listed. I honestly think this company is scamming everyone and I'm not sure how they continue to do business and to be marketed on Facebook so much.