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Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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The shipment of my orders have been fast. They estimated that the shipment would take two weeks, which was already faster than I expected considering that it was sent internationally, the dress arrived a day earlier as expected.
Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.
This is my only online shopping store for years! I've been ordering from them for a long time and not only do I get my package on time or earlier, but the customer service is easy and fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep in mind) but if it says "super low cut" it is VERY low cut haha! Buy here, you won't regret it.
Delivered as promised. I bought a dress and a blouse for myself. My daughters said I should have checked the reviews before ordering. I was worried after that and checked the reviews... some good and some bad. Anyway, the clothes arrived as scheduled and as advertised much to my relief.
As in the photo. Blouse bought online. Size as indicated in the size chart. It is exactly as the picture shows. It took 20 days to arrive. I have used the site again to buy clothes for my teenage daughter.
I was so impressed by the dresses from my first order at this online boutique and the on-time delivery that I ordered 7 blouses from them. It is OBVIOUS when you look at the images on the website that the models are not actually wearing the clothes. Dresses or blouses are stripped on random models that only use 1 or 2 poses: D (look at her hands and feet). About the quality, they have been worn and washed, they feel beautiful and get a lot of compliments. I will definitely buy more: D
My order number is LEAW5M*******. Placed my order. Six weeks later I had received nothing. I had sold my house and had to move. Finally Roselinlin sent me a tracking number. I went to post office the day of delivery and explained to the postal staff. They told me that Roselinlin using "junk mail" shipping. No forwarding. The USPS told me that they throw the undeliverable packages away. Contacted Roselinlin about their inferior shipping. Nothing. They blamed me for moving. I paid them $50 and it's their responsibility to get me my order. The largest ecommerce site on earth uses a guaranteed shipping method and guarantees their customers get the package. This is why their growing and companies like Roselinlin will be gone in a year. They are thieves who take your money and don't care if you get your order or not. DO NOT SHOP THERE.
I bought a pair of pants for the wife and going by their advertisement the Large size bought should have been, waist 33.86 hip 42.5 length 37.4 (inches).
The pants actually measure waist 26! Hip 35 length 37 total (thats not inside leg as it should be. The discrepancy is just a joke. The quality of the garment is junk too.
The reply email went to great lengths to tell me how impossible and expensive returns to China are, (yet the received parcel had an Australian company address on it). An offer of 15% refund was made. The reviews on the Paypal website reflect my experience but I was late in reading them.
Wide Leg Vintage Hight Rise Tribal Long Pants color: Orange; size: L
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love the fashion of this online boutique. Fast delivery! Now that I have a little baby to take care of, I don't have time to shop at a mall, so this is perfect for home-bought casual outfits. Delivery is faster than I expected.
I bought a dress and there was a confusion with the color and the pattern. I wrote to them and it was great. They were very kind, apologetic, and also helped me fix the problem right away. Although there was a minor issue, the customer service was excellent and much appreciated.
Amazing. The customer service on this website has been so helpful, they have had a hard time receiving my order and they have been very kind with all my questions and emails. I love it, definitely recommend it :))
This online clothing store is perfect. The quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event
Excellent! Very happy with the clothes I bought in this online boutique. The quality is generally very good for the price and I have not had any issues with customer service or shipping.
Cool styles and fast shipping. I just bought my first dress on this website. They have many styles to choose from on their website and they also offer fast shipping included. I am very happy with my dress and will definitely buy again.
It took over 3 months to ship my summer clothes order. By the time it shipped we moved. Because the order was shipped they could not change the ship to address. By the time I got the order it was too late to return as per their policy. Even though they know I did not receive the order for 3 months, they offered no solution for the items that did not fit. I will NEVER do business with them again.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
After 4 ½ months I received my package with 3 dresses. Poorest quality EVER and it is going straight to the Thrift Store as donations. Do not waste your time or money on this site.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Excellent! I love the unique style of clothing that this website offers! It is so good to see something different on the internet that is offered at a decent price. Also free shipping is great :)
Love it! New favorite place to shop! I've only shopped from this website twice, and I really love it! It was easy for me to find everything I wanted and even ended up getting a lot more than I originally needed. The clothes are also well priced and very cute! I will definitely buy here again.
Much to choose from due to the excellent prices! This is my first time shopping at this online boutique and so far I am really satisfied with the shopping experience. I can't wait for my order to arrive and complete the entire experience. I will definitely buy clothes here again if everything with my order goes as expected!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
We did not use any junk mail shipping. Once order was shipped, address cannot be changed and USPS cannot forward to a new address.
It is international shipping.
The package is just to returned to one of the shipping carriers’warehouse in your country. It will not be returned to China due to high customs fee.
If it cannot be delivered due to your address issue, it will be destroyed and no refund will be issued as well.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin