On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
We monitor reviews for authenticity
I placed an order and realized I ordered 3 od the same thing. I have emailed customer ser 2 times and I have yet to get a response. The website states, changes have to be made before items ship, well if customer service won't respond, the order can't be changed. Not happy with the customer service so far.
It's easy to find your favorite clothing designs and read others' comments before you make the actual purchase! Usually I look for the products recommended by previous buyers The quality of what I have bought is excellent! Very satisfied with every purchase and shipping is also very fast. The support team is also very helpful if you have lost any of your packages.
Wide range of clothing and reasonable prices. This page made finding clothes that fit personal taste easier and better, since you could choose more. The prices made collection even easier.
I would like to say that I naively ordered off this site on 4/16/20 and I have not seen any merchandise yet... Don't do it! If I had read the reviews before placing my order, I would not have ordered from this site. I posted this review, so that others don't make the same mistake that I did...
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had seen some good reviews before placing my order. After I placed my order I saw the bad reviews. I have to say the bad reviews have it. I ordered a tshirt that in the picture looked retro and cute, made of cotton it said. I'd be surprised if there is any cotton in it. Very nylony, and the colors were neon like instead of muted. The dress I ordered was discribed as "flowy". There isn't enough fabric in the dress for it to flow. I order XL which according to their size guide should have work, I think it would have been a small anywhere else. Don't waist your time or money
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I think this small made from china clothing gig has many other location under different names. I was concidering ordering from but read the reviews and by the looks of the clothing and time it takes to get the purchased product and the way the company handles customer service I will never order from them. Nice try but if it takes five months to get a order not interested and when contacting customer service there should always be a line of communication especially if your taking someones money. The clothing is so poorly made one item is still hanging in the closet. A pair of panths orderd had the pockets sewn in backwards.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered two items of clothing from Roselinlin at the beginning of March. They sent them to me in Germany about a month later, gave me wrong shipping information so I couldn't pick them up and they got sent back. They now refuse to refund me - have embezzled my money in fact.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Do not order from them. They are a rip off. I ordered my stuff weeks to go they took the money out right away, BUT no stuff. False advertising. Reported them to the BBB, but based in China. So that was a waste of time.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This website has all the designs I want to have to be fashionable. Since I don't go shopping, it is very convenient to shop online using this boutique. I would recommend it if you are a fan of beauty and fashion like me.
I am relatively new to shopping at this boutique. It has a great variety, good prices and a decent shipping cost. I would definitely use this site again for the future, especially to get smart and casual dresses
After taking one month to arrive, with 4 or 5 requests to customer service to find out what was going on the two shirts arrived, way way too short to be of any use and now they want you to pay shipping back to China. Forget it. Buy off Amazon where there is some accountability.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Unfortunately the bad reviews for this company are completely true. The clothes do not resemble the images on the site. A dress I ordered, described as embroidered cotton was made from a polyester plasticky type tent fabric and so badly made it is going straight in the bin. I just can't emphasise how fraudulent this Roselinlin site is. The other items were also basically cheap rubbish and will go straight to the opp shop. If you buy from Roselinlin you will be basically throwing your money away, and then the 'clothes' they send you. The picture below is the 'embroidered cotton dress' currently listed on their site. The 'embroidery' is a print on 100% polyester plastic fabric. I would have to guess that the good reviews are also fraudulent. Never again.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This is the best website to buy clothes that looks familiar to me. Shipping is fast, and it has a wide variety of things, and even has cute lifestyle accessories. I always shop there when I want to look good and have never been disappointed.
My dress is perfect, this online boutique are more than useful. My experience was fantastic and I can't wait to buy again. I should have asked for an XS but the S worked fine. I needed something that would fit and not be too tight for my work event, so I missed the biggest size.
After sending 5 messages via their website(to which they never answered) and 2 months I finally received my order. It was not worth the wait. Nothing was the same as the pictures or discriptions. The dresses didn't even look like a cheap linen! The fabric was so thin I have to go back to wearing slips! The dress was supposed to have pockets... they did not! The pants were just as awful and they don't even send a return label! They know you would want to send it back, but where? My account was charged an international fee which lets me know they are overseas... somewhere. Save your money... dont buy from this company. Like the saying goes, you get what you pay for. That's why their prices are so cheap... because their clothes are cheap... cheap. Crappy!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love my new embroidered dress, I am impressed. Given that the stitches are clean, and the quality feels exceptional.
I can't contact them without an order number and can't get an order number because the email doesn't work unless I have an order number. I finally got through at one point and explained my problem but no one has responded. Never again!
Sorry for your unsatisfied.
We valued your business and we will try our best to help you resolve the problem.
Pls send us your registered email address or phone number to check.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Very good jewelry offered by this boutique, the best online! The quality is brilliant, the delivery is super fast. The clothes are amazing too.
I have no idea where my items are. The tracking number is fake. DO NOT order from this fake company. I had to change my credit card number to make sure they don't use it illegally. I am turning them in to every agency possible to get their website shut down.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
The tracking number is not fake. If the tracking information is not found, that is to say it has not updated.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Very happy with the product, fast delivery and excellent customer service. Everything went perfect, I love it!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin