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Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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Contact the customer service of this boutique to ask how to make a return and the customer service team responds very quickly and explains the return process well, making it easier for you to understand. Probably one of the most reliable customer services out there!
This is the worst of the worst companies I have dealt with ever. Clothes look great in pictures, horribly cheaply made. I have tried to return two items for 6 weeks, have gave them the required information three times and every time i inquire about the return they act like its the first time and keep asking for the same info... just a game to wear you down and hope you get tired and forget about it. Please save yourself from all of this and pay little more for a better product. Wish I had looked at reviews somewhere other than their fake reviews on their website...
Terrible service. It did not ship for almost 30 days and now it is hung up in San Francisco for some reason. It has been 40 days total and I have not received any of my order.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
If there is an option of 0 star I'd give the 0. What a shame on the garbage they shipped to the customer. Nothing like what's on their website. Everything they claim to be cotton/linen are simply a cheap print on cheap polyester. Not even suitable for human being to wear. I ordered 5 products and I only received 4, and they are like garbage. The sweater is not even a sweater! They are wasting everyone's time by spending time to process and ship things that should go directly to the garbage can.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered the Diamond dress in white, it arrived super fast and it is perfect! It looks exactly like the picture. The material is strong and stretches a bit to fit comfortably. I will definitely use this boutique again!
Tried to purchase some clothes they got my money i got nothing but a bunch of form email asking me for more info on why they can't complete a business tranaction.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I received a 100% refund for a defective item and was also able to keep it, so I was able to fix it and the item was not wasted. It is unfortunate that the item was defective, but the customer service team responded quickly and understood my needs. The vet only needed a few tight spots.
I would like to present a few kind words about this boutique and its customer service agents, the girl online who answered some of my questions was incredibly friendly and helpful and made my experience with this boutique great!
I have placed a few orders with this boutique and I am very happy with each one! I ordered a paid velvet shorts and was amazed at the great quality! I have also ordered some body suits and they all exceed my expectations. Well done!
I have returned to buy clothing on this page over and over again and have always been very happy with the products and service provided. Fast shipping, quality clothing, friendly staff! I cannot speak more highly of this brand! I will continue to supply my wardrobes with this online boutique! :)
I ordered clothes from Roselinlin in early April. It is now June 26 and the shipment has not arrived. They claim to have sent the the tracking numbers said it was delivered to NY post office. I called them and the UP Postal representative said this package did not exist. I have asked for my money back and they will not do it. I have a complaint filed with PayPal now.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
A girl in this online boutique helped me push everything with minutes, she got to work and everything was organized in one email! Very kind, lovely lady! Good services from her! Your boss should give you a raise or a nice vacation as she is just amazing at her job! I am a satisfied customer and I can't wait to buy more from your store.
The quality of the clothes here is excellent, I can't complain. The garments are true to what is displayed online and delivery is super fast! Also excellent customer service from a girl who works here, she was so charming, very helpful and responded very quickly, which I really appreciate! I would definitely recommend this online store.
That's by far one of the best quality dresses I've ever had. Its material is top quality and super cute! I love them so much that I bought all the colors in my favorite styles. I bought online and my clothes always arrive on time!
I made my purchase online, the process was extremely fast and easy! The delivery process was much faster than anticipated. I love all the designs of this boutique, specifically the dresses, they are fantastic!
ALMOST THREE MONTHS FROM MY ORDER AND MY PURCHASE HASN'T ARRIVED.
THIS COMPANY SHOULD DISAPPEAR. ESPECIALLY IN TIME OF COVID WHEN PEOPLE HAVE A LIMITED CHOICE AND THEY LITERALLY BOMBARD YOU WITH THEIR ADDS.
STAY AWAY!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I experienced incredible customer service through this page! In particular, an agent really went out of her way to accommodate me, had asked for a dress and the shipment took a little longer than usual and was extremely helpful and very friendly and generous.
I ordered 3 items from Roselinlin at the beginning of May and have never received them. I have sent several inquiries and they just keep telling me to check the tracking link, which does not tell me anything. Total scam, which is a shame, because their clothes are cute, and I would order more, as well as pay more per item. I'm just glad that I did a small order as a test, so I'm out less than $80.00
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
It's been 4 weeks since I placed my order with nothing sent.
Do not purchase anything. Not reputable.
They refuse to cancel my order or refund my money.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I am noticing that poor reviews appear to be written by legitimate customers in the USA who have command of the English language. Feeling very sad that I ordered clothing for the hot Phoenix summer and the order appears to be lost. If I have to wait months as other reviewers have indicated it will be too late in the season to enjoy the order if it is not junk. Customer care responded to a request to track the order beyond it's disappearance per tracking number after arrival in San Francisco where it was handed off to Pitney Bowes, and there is no sign of movement in over two weeks. Feeling very disappointed and scammed and would not recommend this company to anyone.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin