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Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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I have a closet full of clothes from this online boutique, always in fashion. It is my favorite online store. Always a good surprise. I love that I can still buy quality clothes at home after a great day.
The site is wonderful, easy and friendly to use and very easy to track orders.
The delivery was great. It is always up to date with the delivery dates of the order.
Since I live in a rural and remote area, this boutique became my best option for buying modern clothes. Excellent as it always is. Fast delivery sometimes really amazes me in how fast it delivers even in a pandemic.
How did I manage without you? I buy my clothes online here because it is easier for me, the customer service is excellent, the sizing is always perfect, the delivery is on time, the configuration of the pages to see the products is excellent, in fact, now I buy almost all my wardrobe from here.
Please don't order from this company unless you don't need the items within months. I've waited a month and a half.
I contacted by email the company who keeps saying they will contact me within 48 hours.
It was easy to consolidate my purchases on this online clothing page, it kept me updated with the order process via mail as the shipment progressed, very reliable.
Excellent and fast process, delivery and customer service. Clothing has been mostly the exact size, any returns have never been a problem.
I bought warm clothes, shoes, accessories and watches online here. Some have already been delivered and others will arrive soon. One thing I like is that they send me information about my articles by email, when they will be delivered, which is... if you send an email to contact them they will respond immediately.
I have purchased several times online here and received the items with no problems. Always happy with the price, I always love the clothing designs of this boutique, the items are always delivered fantastically; Great packaging and delivery in excellent condition.
Horrible quality. Nothing lookslike the pictures they do the impossible to avoid returns but it is really but
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The photos are great but the actual product looks like it was made by a child. Fabric not accurate. I thought a great great gramma might live it. No shape... awful! Return policy is terrible. Pay to return. Wait for refund... if they get it. Don't buy here!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Excellent after sales service! I was very happy with my order, so easy to navigate the store, I was very happy with the range of products and the excellent quality. Everything to be a happy customer!
Great service, great products, fast postage. Quick and easy return. Quick response to email. Very, very happy customer. And so excited about the range of designs available. Thanks for not forgetting the girls with curves xo
The customer service staff was very helpful in dealing with a problem I had with a return and was quick and friendly with their email responses. I would recommend buying from this boutique without a doubt.
This online store was easy to use, with quality clothing as described online. The purchased items are delivered in a few days. Quick customer service, it was extremely helpful. Overall, a pleasant experience from purchase to receipt of order.
I loved the shirts and jumpsuit I ordered!
No customs fees and arrived in about 2 weeks at my home. The products were of good quality, I am happy with my purchases, so I ordered again! The site was easy to navigate and the sizes worked well
The customer service agent responded quickly to my inquiry about the status of my order, was able to provide all the information, gave me confidence and peace of mind. The dress is also spectacular.
I love buying clothes in this boutique, there seemed to be a problem with the website, so I asked one of the charming staff via email, the girl was very helpful and efficient. Thank you!
Placed an order for 3 items 7 weeks ago and it still hasn't arrived... 3 unanswered messages into "customer service" absolute sham of a company!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
A girl here was very kind and really helped me when the items didn't fit me. The process is generally very easy to go back, but there were some problems, she was patient and very understanding and managed to offer me an idea. I was very impressed with the service, even by email.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!


Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin