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Roselinlin

3.4

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Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

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Switzerland
1 review
0 helpful votes
Follow delila w.
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It is a really good page with a very good different option where you can choose many clothing designs. And the price is soooo different from the local store. I highly recommend this one.

Date of experience: July 21, 2020
Florida
1 review
0 helpful votes
Follow Amelia H.
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I love all the designs, and they are always reliable. I've ordered so many things from here and it's so weird that something is the wrong size, or not as I expected, so that's good.

Date of experience: July 21, 2020
Maryland
1 review
0 helpful votes
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Send empty boxes
July 21, 2020

Horrible company, don't shop with this company. They either send you empty boxes or the junk they send you looks nothing like the beautiful pictures they take. Don't waste your money with this company... junk!

Date of experience: July 21, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Colorado
1 review
0 helpful votes
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I ordered multiple items in March. I was finally given tracking information in June. It stalled for weeks. My lease was up in June; I contacted them in advance and I told them that the address would need to be rerouted. They refused to do this and kept saying it would get there eventually. The package was in limbo for another month before USPS declared it undeliverable in mid-July, that it would be returned to sender. The company said it would be destroyed by customs and there was nothing they could do. They had the gall to offer 20% off my next order even though they never even got me the order I paid for!

Date of experience: July 20, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New Jersey
1 review
0 helpful votes
Follow nilda d.
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I have been using this online boutique for 3 years and I love it. It has so many products to offer with great discounts. The purchase process is super easy, I go through PayPal that makes the order be done with the click of a button. The delivery process is relatively quick, all my orders have arrived on time, and all have been securely packaged.

Date of experience: July 20, 2020
New York
1 review
0 helpful votes
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Incredible service
July 22, 2020

The items purchased were easy to order at this boutique, the checkout process was extremely easy, secure and made me feel fascinated at the prospect of receiving my items in a few days delivered directly to my door. It was very efficient and convenient.

Date of experience: July 20, 2020
Singapore
1 review
0 helpful votes
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Very comfortable
July 22, 2020

Very comfortable, never before bought online. Simple purchasing process. Delivery took a while, but he was informed that this would be the case. It was worth it, my dress is beautiful.

Date of experience: July 20, 2020
California
1 review
0 helpful votes
Follow Pauline F.
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I received an order with 8 pieces 34 days after the order was placed. The day after I received the order I emailed to request a return tag. After 12 emails to the company, I keep getting emails saying they need more info even though I provided ALL they required.
The clothing was shoddy, sheer and poorly constructed.
I have engaged my CC company to request a refund in the hope they will provide return info.
Royal pain! They are located in China and clearly are not legit!

Date of experience: July 20, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

NL
1 review
0 helpful votes
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Love this site
July 21, 2020

Any quality of any purchase you have made on this site is top notch. Items are always delivered within the specified time frame when you were purchasing. Although I consider the sizing guides to be quite accurate the two times I had to return the items, it was an easy process and I was not asked any questions.

Date of experience: July 20, 2020
Norway
1 review
0 helpful votes
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The best deals!
July 22, 2020

This boutique gives me the opportunity to order high-end clothing for a significant discount, it's incredible. The products I receive are always of quality and at the best possible price! Shipping can take days or maximum 2 weeks, but it does not bother me too much since the products have a fantastic and excellent price.

Date of experience: July 20, 2020
New Jersey
2 reviews
1 helpful vote
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Here is their email:

"Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."

Good luck!

Date of experience: July 20, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Georgia
1 review
0 helpful votes
Follow Anatilde M.
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Everything was fine, fast delivery quality is good, very happy. I bought online, everything was done quickly and received in two weeks. Very kind

Date of experience: July 20, 2020
New York
1 review
0 helpful votes
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EVERYDAY!
July 20, 2020

I love this online boutique, I go to the page almost every day to see new designs and buy fashionable clothes! Super easy processing purchase delivery is safe and always on time, I love this site, great deals every day

Date of experience: July 20, 2020
Pennsylvania
3 reviews
1 helpful vote
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Never received my order, customer service is a disaster. Positive reviews are FAKE! Never again!

Date of experience: July 20, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
9 helpful votes
Follow Natacha L.
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I love buying here. Items are always as described and always come in a timely manner. I was just saying to my husband that I can't understand why someone would go shopping (crowds and parking, etc.) when they can shop in the comfort of their own home - get better prices and have your item delivered to your door step. I hardly ever shop at shopping malls anymore --- I shop online and usually with this boutique.

Date of experience: July 19, 2020
GB
1 review
0 helpful votes
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I bought almost my entire wardrobe here online as it suits my busy lifestyle
Great buying process
The delivery is through courier service, international delivery, so it may take a while but it is not a problem.

Date of experience: July 19, 2020
New Jersey
1 review
0 helpful votes
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I always ask for excellent products at great prices here, the quality is always good, there is a wide variety of clothes for sale. If there is a problem, it is easy to contact them and get a quick response.

Date of experience: July 19, 2020
Greece
1 review
0 helpful votes
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Just thanks for this boutique. I have a coat bought online here in my closet, with this I am always ready for all occasions. This boutique makes online shopping entertaining, I love having deliveries on time at my house without going out to expose myself in a pandemic.

Date of experience: July 18, 2020
Germany
1 review
0 helpful votes
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Shopping here is easy and fun. Excellent products in a wide range of areas and some exceptional prices. Clothing is a bit tricky since sizes are not always pellets, but I am sure this would not hinder all shoppers. I love the variety and the opportunity to pay in installments with my card if necessary. Waiting for the products is the most difficult part, as it is very exciting to get that delivery.

Date of experience: July 18, 2020
France
1 review
0 helpful votes
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Always a pleasure!
July 19, 2020

I have bought many clothes online here and on the way I have saved a lot of money. Delivery has been quick and it has been very easy to order online from home while pregnant, not having to go to a store in the mall and walking for hours has been a blessing.

Date of experience: July 18, 2020