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Roselinlin

3.4

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Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow JOULIETTE E.
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I ordered over $200 worth of clothing that took 2 months to arrive. After trying on each piece, I decided the fabric was very cheap, 3 of the items had raw edges, and the designs are pitiful. When I decided to return all but two items, I went to UPS and was told it would cost me $134 to mail to CHINA! Nowhere on their website could I find disclosure that returns go to CHINA. I have not returned the items and plan to contest the charge on my VISA card.
Misrepresentation, dishonesty and AWFUL, AWFUL, AWFUL. Don't buy from this company! I don't believe any of the reviews on their website.

Date of experience: July 29, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
0 helpful votes
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Happy
July 30, 2020

Super happy with the excellent customer service and my new order sweater here! I will definitely buy from them again. Thank you!

Date of experience: July 29, 2020
Washington
1 review
0 helpful votes
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Fit me perfectly
July 30, 2020

I am choosing a dress between 2 sizes, so I sent an email expecting some advice. The girls not only answered all my questions and sent me specific measurements for each item I asked, but they never made me feel like I was being annoying (although I'm sure it was). They are so patient and charming, I will definitely buy again! Oh, and the dresses I bought fit me perfectly!

Date of experience: July 29, 2020
GB
1 review
0 helpful votes
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I asked for a romper which was delivered to me at my city office. At first I was scared that he didn't come to my house, but the customer service team answered my email in a couple of minutes, I was pleasantly surprised. After a few email exchanges, my problem was resolved in a few hours. This was my first order here and I will certainly order again! Thank you so much for a fast and smooth resolution!

Date of experience: July 29, 2020
Canada
1 review
0 helpful votes
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Yesterday I bought the MAXI DRESS BLACK here, I bought this dress online, it was a really easy and fast process, and the dress is spectacular!

Date of experience: July 29, 2020
California
1 review
0 helpful votes
Follow M M.
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Took my $122 in May 2020 order and NEVER EVER sent my product order! Emailed Customer service over and over and over again! Finally, requested a refund in July 2020 and was STILL NEVER contacted back! NO ONE REPLIES to the customer service email address! I have read MANY MANY reviews that echo the same sentiment!
DO NOT ORDER ANYTHING from this company! DO NOT BUY FROM THIS COMPANY!
My order # (in case anyone reads this from the company) but I doubt it!
#HBQDB*******

Date of experience: July 29, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Florida
1 review
0 helpful votes
Follow Elise A.
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This is the most passive aggressive misrepresentation I have ever dealt with. I made the mistake of ordering from them during the quarantine, which means my order was placed in May. My card was charged in May. I received my order three days ago, which makes it July 27th. Nothing was as it was represented on their website, but I also know it's pointless to complain, because a politely worded email just makes it worse, but doesn't accomplish anything. I will never order anything from this company again, and would go out of my way to keep my friends from doing the same.

Date of experience: July 29, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Missouri
2 reviews
1 helpful vote
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SCAM COMPANY
July 29, 2020

I believe this company and Fashioncosy are one in the same. Finally received my order. I had ordered a large. I wear a size 12 dress - the dress they sent had to have been a size 2. I could just get it over my head. I can't wear it. Cheap, cheap, cheap material. Cheap cheap workmanship. No where does it indicate this company is in China. Only on the return label. There is no customer service contact. There is no way to contact them. Any reviews have to be written by employees. I am taking this up with my CC. They are a complete scam.

Date of experience: July 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

We have no relation with Fashioncosy.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
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This is NOT Linen.
July 29, 2020

I ordered Linen pants and shorts. The material is cotton polyester. It also took 3 months to receive what I ordered.

Date of experience: July 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
0 helpful votes
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I have never bought from here before, but I will definitely buy more clothes. Great service and delivery within a few days is amazing! Now I am ready for the weekend!
Thank you very much!

Date of experience: July 28, 2020
Canada
1 review
0 helpful votes
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I bought an outfit online here and found it to be the perfect online experience. I am very grateful, I can't wait to buy more beautiful clothes here.

Date of experience: July 28, 2020
Canada
1 review
0 helpful votes
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Very happy, this is the second time I buy clothes on this website. Only satisfaction when buying here!

Date of experience: July 28, 2020
California
1 review
0 helpful votes
Follow Marcela M.
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I bought a jumpsuit, I received it in 2 weeks. I can't say enough about how this boutique was fabulous, helpful and knowledgable. I have purchased some items from the site and am always happy with the service and the product. I would 100% recommend it. Congratulations to a great company :)

Date of experience: July 28, 2020
Colorado
1 review
0 helpful votes
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Order and quality
July 29, 2020

Clothes are anything but linen most are polyester
One star is to much for them. Received partial order after 2 months and they are oversized and polyester. My advise don't believe what they have in their website. CHEAP AND UNUSABLE. If you try to send it back it will cost more. NEVER AGAIN

Date of experience: July 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Arizona
3 reviews
0 helpful votes
Follow angelita l.
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I believe their clothes comes from China and the sizes do not correspond to our sizes. I ordered 8 shirts, extra large. Two were way too large and one was way too small. I asked to return the small one (Icould alter the large ones) I was told I would have to ship it to China at my cost. But to sideskirt a high cost they would give me 15% back in order that I pay for alterations. How do you alter a shirt that is tool small? Out of the 8 shirts I had to alter 3: the design of the shirt was very unappealing.
I also agreee with everything Amari and Elizabeth said----terrible quality; I will never shop there again.

Date of experience: July 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New Mexico
1 review
0 helpful votes
Follow Amari M.
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After 10 and 11 weeks and multiple communication with Roselinlin, I finally received my goods. Communications were mechanical with canned responses and never addressed the shipping issues. As far as the clothing, a complete waste of $127. The packages reeked of Formaldehyde which is apparently common from Asia and a potential health risk. The quality of the items was substandard with cheap, flimsy materials and abysmal sewing. Sizes were not at all accurate according to their own chart. Medium fit better than Large. There are insufficient negative superlatives to properly address this awful experience. Caveat emptor!

Date of experience: July 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Vermont
1 review
24 helpful votes
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Their products are terrible [sleazy fabrics, ugly cuts, muddy colors]; their shipping is appalling [I received summer dresses ordered June 17 on July 27], and returns are impossible [they must be shipped to Guangzhou China: with shipping and customs, far pricier than purchase price.] No recourse to US laws. NEVER buy from them. If I could have given 0 stars I would.

Date of experience: July 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
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Still no product from this company
July 27, 2020
Updated review

It is July 27th and I made my order May 17th 2020. All the company has done is send a message that it has arrived on the mainland. I have a tracking number for usps. When I put it in it says that the pkg was picked up by a shipping partner Pitney bowes and it is on its way to USPS. However, I have received nothing. The pkg was picked up on June 18th by Pitney bowes but that is it. So disappointed in this company's responses and absolutely will not ever order from this company again. I have no products and spent $101.00 US.

Date of experience: July 27, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin


WHAT THE BLEEP?
July 1, 2020
Previous review

I have been waiting for my order for sometime. I placed an order with the company on May 17th and it is now July 1,2020. I can say that some of this is covid related however, I cannot seem to shake the disappointment in that I have spent over $100.00 and received nothing yet. I will not reorder from this company.

Date of experience: July 1, 2020
West Virginia
1 review
0 helpful votes
Follow loreto l.
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The site is super easy to use and a great shopping experience. The only negative would be that the items are not shipped immediately. You are informed when the items will be shipped, but it still bothers you hahaha You can also find out if your product is available. I can't wait for your bargains, it's a great site.

Date of experience: July 27, 2020
Florida
1 review
16 helpful votes
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I spent over $130. Never seen such poor quality of clothing in my life. I should have known. I waste of money. I put them right in the trash where they belong. When I looked into returning the items Roselinlin informed me by email that this would be costly to me as I would have to send the package to China, once Roselinlin decided whether to give me the return address or not, and that it could take months and there was no guarantee that the product would make it there or that I would be refunded.

Date of experience: July 27, 2020