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Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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I use the website a lot to get fashionable clothes, I love visiting the page. If there is a problem, but when there is, they fix it quickly. I love how fast products arrive once I have placed my order!
Enjoy looking at the latest clothing releases and finding updated fashion. There are a wide variety of styles... I always seem to find something every time I check the website. Customer service is fantastic. I never had a problem buying.
I have been a EziBuy customer for over 2 years and have purchased many items and am very happy with the range, price, and hassle free return policy. I have recommended my friends and they are also very happy with their purchases. I hate that you try to find something that I like to fit (since I have a bigger size), but here they have a wide range of more styles that are stylish and don't make me feel like I'm using a tent. I love how easy the whole online shopping experience is.
This fashion store that has the largest selection of fabulous clothing for everyone. Without a doubt, the most polite informational staff at any fashion store I have purchased from and seem to be improving.
I can always find something that suits me (over 65 years old). Prices are very reasonable and I never have a problem if I return something. The clothes are very elegant and easy to care for.
After you see this online boutique, I always login to select my online purchases. I am rarely disappointed and if for any reason I need to make an exchange, it is done without problems. The equipment is easy to deal with by email and is always useful.
This online boutique has a wide variety of women's clothing and accessories at a reasonable price. They have excellent customer service and are easy to deal with. Often the best deals can be obtained with the season.
This internet boutique has the latest styles of seasonal clothing and footwear at affordable prices, there will be a perfect style for you.
There are always clothes that you like, even if you don't like a category like dresses. This online clothing page makes it easy with many ranges available!
I placed an order on line beginning of May and now we are in August and I have not received my order. I email at least once a week saying that the order has been delayed due to COVID. Most companies do not charge your credit card until they mail out your order but these folks took my money and no merchandise.
It takes weeks to receive your order. The quality of workmanship is poor, for example with threads hanging off, and wrong size. You have to pay shipping back to China, which probably cost more than what you paid for the item. If you can't return, they offer you an insulting 15% refund.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered four dresses and all were of very poor, thin fabric quality that took 5 weeks to arrive from China. I used their size chart to determine sizes, but all four dresses were WAY TOO SMALL! After my experience with their "customer service" promising that the order would arrive soon, I will not bother trying to get a refund.(See others' reviews about this process, too!) I have learned my lesson and will NEVER order clothing from any site that is not familiar to me. Any positive reviews for this company have to have been generated by them. I will donate the four dresses to a nonprofit resale shop and just feel good about possibly providing someone else with a dress they might like.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Don't know if it will ever arrive. Customer service just says"wait". Till when? Product ordered in May and still waiting in August.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The clothing doesn't fit properly. A medium is more like a large. The cuts are strange. The customer service makes returns almost impossible. Not are good company to purchase clothing from in my opinion.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I purchased a $160 worth of clothes. I followed their size chart and everything I ordered was too small. I contacted customer service about 2 weeks after receiving the order for a return and I was told that it was past the 15 day return! When I asked to do an exchange in size they said "No, sorry for the inconvenience!" 15 day return who does that. The order took about 3 weeks to receive. The clothes and jewelry are very cheap in quality and looks. Learn from my costly mistake, do not order from this company.
L. Smith
Austin TX
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The ads do not disclose the "company" is in China and uses changing names. The wrong order was "confirmed," money was taken before shipping, and no tracking was provided. They are uncooperative in returns, refusing to provide an address or their required "form," and frustrating returns with delays and demanding protocols. The product was synthetic, not cotton as described, and very poor quality. Update: the return address finally provided is in China, which would require multiple customs forms and payment of duties, taxes and tariffs in amounts I cannot ascertain. Even so, they could refuse the return. I cannot believe favorable reviews are genuine.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This company in China will not honor your return to its full amount. I ordered 2 dresses based on their size chart(I normaly wear Medium to Large) I ordered 2XL. I could not get it over my head! I reached out by email to Roselinlin support and was offered 25% refund! They suggested I should accept that since mailing it back would cost more. So I refused the offer and after several emails back and forth they offed 35% refund. I consider this FRAUD. I will contact my bank to recall the payment.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
We are not a fraud.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I only visit my closest city once every three weeks; therefore, I trust this online boutique not only for frequent clothing purchases, but also for general information on trends in styles and fashion for girls!
I loved the trending rose gold colored dress of these sneakers. I don't want to stop wearing these comfortable shoes. She wore them for several hours the first time... no blisters, just total comfort. I've had a ton of complementary comments on these versatile seasonal trans sneakers.
The articles of clothing that I buy here have always been comfortable, modern and with a good range of colors. Its catalog ranges from casual clothing to elegant evening dresses. Our granddaughter actually had dresses from this online boutique for her bridesmaids and they looked amazing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin