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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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I like that the product is not JUNK when it is received. It is actually nice looking for the price. Also the packaging and card that come with it are adorable.
I ordered the Dad bracelet with one initial and three names and it was perfect.
My charm bracelet came and was much smaller than pictured. Charms are so small hard to see the engraved names
The bracelet ibordered was beautiful and well loved, however when trying to track down my stalled order, the customer service rep didn't know or follow what was being discussed in my email regarding the delayed shipment.
Delivery service was good and I was very pleased with my sign.
It was easy and quick, the page stayed in place and didn't redirect me to any other page or place, Loved it!
Excellent choice and beautiful charms will recommend
Great! Delivered timely. Although flowers didn't last very long!
Easy shopping, placing order was stress free but took about 3 weeks to arrive
Bracelet and charms are much smaller than shown in the picture when I ordered.
The product was ok not what I thought for cost but will do.
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Awesome experience! My husband loved his gift, it was just what we wanted!
After two months of waiting and emailing this company I still have not received my necklace I knew this item would take time to make ad its personilsed but when I've emailed to ask about my order all I get is its in the process of being made and sorry they've been busy with thanksgiving which isn't good enough this was a gift for someone birthday which I still have yet to give me.
Easy to upload to your site.
Sign arrived quickly.
I used my QR code sign at a craft fair and was very pleased with it.
Shipping took longer than anticipated and the placement with my daddy name was not where I thought - but - overall love and will still keep Rosefeelz for future services!
I placed an order & paid for expedited shipping on October 21st and still have no items. I sent an email and did get an immediate response the same day (November 10th), asking that I allow one additional week for them to fulfill my orders. It is now December 5th, and I have not received my items. I am beyond disappointed. I know more than ten businesses and would never recommend this company to them. This is absolutely horrible and misleading when it comes to production and delivery when anticipated. I will never patronize this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members