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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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Delivery took forever. The necklace looked like fake kiddy swap meet jewelry. It wasn't small and classy as seen in the photo. It was bigger and the footprints were bulky.
Said 8 to 10 day delivery
It took 4 weeks and the tracker web site did not work
The delivery time said 9 to 15 business days, that's about three weeks. I received my item after five and a half weeks.
Product was great, timing was terrible. Paid for 3 day shipping and it took over 2 weeks to arrive. Had to fight to get my extra shipping money refunded.
Easy purchase. I like the necklace very much. It is so very close to what I wanted. I hope that it stays as pretty as it is now.
Bought this as a Fathers Day gift for my boyfriend he loves it!
Great choice I'm glad I made it. Spouse loves it I will definitely shop here again!
Quick and easy. Process was good. Product was good. My dad loved it. Win-win
The Mother's day wooden art was even more beautiful in person and she LOVED seeing all 15 grandchildren 's names together.
I was told by email that I would receive email when order was being shipped which I did not receive anything at all
The personalized decoration is lovely. It will be a perfect gift for my in-law's anniversary. It was made rapidly and shipped out promptly. I am happy with the product- thank you!
Paid extra $25 for expedited delivery it still took 11 days and was shipped via regular post office!
The bracelet was as described but the band was very light weight
This site is a scam do not buy anything from it the pictures that you see are the same model if you see hands holding something it is the same person what you see in the picture if you get anything will not be what you will receive in the mail it will take you forever to get that as well do not order from this site I am begging each and everyone of you...
Sad it took a few extra weeks but very happy with it, it's beautiful will be shopping with you again
It was great. My girlfriend was so happy and loved it.
Poor- I paid for expedited shipping in order to get it for a graduation and it was not expedited nor did I get my extra shipping fee back!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members