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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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I saw a necklace i liked for my partner, paid for it, it got delivered in tact (took awhile), she enjoyed it. Just like that
I ordered a gift for a Christmas present which was supposed to arrive by Christmas. It's January 10 and I am still waiting for it to arrive.
We love the sweatshirt however it was shipped with the wrong color of embroidery. Due to the long shipping time, we chose to just keep it instead of ask for the correct color.
I ordered a country style vase with the names of my kids on it with their birth flowers. The print was small and illegible. It was also printed on the vase crookedly, and smaller than was advertised. When I asked for a refund they offered 25%. The vase was $60. Not even worth the money paid. I am deeply disappointed, will not use them again and will warn others against purchasing from RoseFeels.
I never received my order. Never got a refund. Ordered OVER a month ago. Worst experience with a COMPANY EVER. DO NOT EVER ORDER FROM HERE
Still have not received order. Have not heard anything from them
I placed an order for 107.00 worth of merchandise on 12/2/24. My credit card has been charged, I still do not have the goods as if 1/9/25 with no way to track the shipment other than it has landed in the USA. Total disregard for customer service. I'm hoping to get refunded.
I placed an order after seeing this product online. The photos showed what looked like metallic lettering and quality frame. What received was in short, disappointing. The quality of the frame is low and the print is a cheaply done. I am extremely disappointed in this product and will never purchase from your organization again. False advertising for terrible quality outcome. Very disappointing.
Still have not received the product that was ordered and it was ordered i the beginning of December.
Paid for 5-8 day shipping and it took over 30 days and when I contacted customer service they said that they would refund my shipping fees and im still waiting on that
Smaller than expected. There is smidge marks on the print. Took a very long time to receive product.
Poor quality for what we paid for and expected. The end product does not look like the picture on the website. We are very disappointed and slightly embarrassed to gift it to the recipient.
Awesome 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
Ordered a ring for Christmas said it would be here before then now it's Jan 8 and still no word from this place on my order
Placed my order in 12/7/24. Paid for faster shipping 5-7 days. Did not receive the item until 1/6/25. Company should modify their shipping timeline. This was supposed to be a Christmas present.
Ordered 2 cutting boards with script on 12/8. Still waiting a month later...
Purchased in November as a Christmas present. It still hasn't arrived (Jan 8th now). Very disappointing.
Was a Christmas gift but never received. Ordered over a month ago and no item. I need a refund!
Paid extra for quick delivery, didn't happen goods rurned up last week. Had ro go and buy a different christmas present. When the goods came not of a good standard. Will not be buying from them again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members