RoseFeelsReviews 3,691

Placed order in april, asked whats going on, havent reieved order.
Said there working on it alot of other orders, which were slowing process. (mothers day).
Finally requested refund last wk of may.

I placed my order in April. A month later I started receiving emails saying my order was delivered but it never was. When I checked on the status of my order on their site it says my order is still in production. Contacted the service department and they asked me to wait a few more days while I shop with them some more.

Shopping experience is good with a verity of good items. However, it took almost a month to get get my item.

Still haven't received my order that was placed a month before mothers day

Right now I have an on going email conversation with customer service. It takes them about 2 days for them to respond back. Not just that, they cannot and will not resolve the problem I have. I brought 2 products from their site and payed almost $30 in shipping for the products to arrive with 4 to 8 business day and yet it exceeded almost a whole month. Not only that, but so far only one of the item I ordered arrived, "broken." Mind you, before my order was even shipped, I emailed them about my order and about getting a full refund because their products will not arrive on the time I need it to. They refuse to give me a full refund. They continued to say they will rush my order, only for me to wait almost a month to receive not bother my orders, just one and it's broken. I even told them I'm willing to sent their items back, once I receive the 2nd order. All I ask is to give me a full refund. Yet they refuse to give it to me! The person who is emailing me back just keep telling me they'll send out a new frame. I told them multiple times, that all I want is a full refund. And again they refuse and the same conversation happens all f***en over again! I just want my money back and you will get your items back too! What is so hard about that!?!

Ordered a "Grandma's Garden Flower Pot for Mothers Day" on April 23. It is now May 23 and have not received. Submitted notice twice to customer service. No forecast date was given, but I have been charged.

Said it would arrive in 5-8 business days…arrived in 14 days.

I still don't have my order yet. Very disappointed in this experience.

Pot received is very small. Not worth the $60 after putting the number of flowers I wanted on it. Thought the overalls should have been bigger so the names are actually visible.

My order was made and when it was shipped and delivered to my house, it was broken. I just wanted to see if I could get a refund or a new one.

I have not received my purchase after over 30 days nor have they been able to tell me when I will receive it or where it is in production after 3 emails.

If I could give zero stars I would. It has taken over a month and still have not received the product. Horrible company, would never use ever again

I never received my order. I ordered it a month ago & was told it would be delivered two weeks ago but it never showed

I bought this product and it took them over a month to even consider shipping the product. I obviously canceled. It doesn't seem like a well ran company.

4+ weeks and still waiting, despite being in preparation stage for longer than 2-18 days and receiving email from Sitejabber asking if I had received it, and what my satisfaction was with this product. Not a lot of transparency as there was no estimated delivery date when initially ordered.

Item ordered for Mother's Day still not delivered.

It's been over a month since I ordered stuff for mothers day I spent over $100, and I still haven't gotten my product. I'm thinking this is a scam, when I go to track my order it says it hasn't been made yet. And I ordered a month and a half ago.

I still have not received the product (due to ship weeks ago) and am getting poor communication from the supplier.

BEWARE of the SCAM company. I ordered a keychain for Mother's Day 6 weeks ago, with guarantied 5-8 day shipping. The keychain still has not come and they refuse to give me a refund. They said I can return it when it arrives but will have to pay return shipping. The issue is that it has not come, and the tracking has not updated for over a week. I have no product, I am out $40, and the company refuses to do anything. I would think twice before ordering something from this company.

Ordered a Mother's Day gift 4/22/23. It is now 5/23/23, still no order. Reported to PayPal for a refund. Company obviously "stopped production", if they were even producing something.

High suspicion of scam…