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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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My account keeps being cancelled for no reason. The monthly automatic payments just suddenly stops and it's the second time I've cut communications, in the middle of contacting a possible roommate..
Most listings are young kids looking for far locations that do not wish to pay much.
I don't like a paywall behind messaging. There are plenty of other sites that are successful, and forgo it.
This site is a rip off it makes you pay full price in order to see your message
So Far So Good And Hopefully After A Week Or So I Will Be Able To Find The Perfect Space To Move Into.
I receive a lot of possibilities as compared to other sites.
What is up with you automatically saying I have a room to list?
Lots of fake people and some scammers. Have not had success in the past.
Big listings for a reasonable price and very well order of content.
So far so good. I just started, so we will see how it goes.
My account keeps getting blocked from being connecting to my phone number
YOUR SITE IS AN ABSOLUTE JOKE. I AM SEEKING A ROOM IN AVONDALE, AZ. 3 OF YOUR CROOKED MEMBERS ARE SENDING ME THE SAME ROOM, ALL CLAIMING TO BE THE OWNER. THE OWNER OF THE HOUSE HAS IS LISTED FOR RENT ON ZILLOW. NOT A ROOM, THE WHOLE HOUSE. SEVERAL OF YOUR "FAKE" MEMBERS ARE SENDING PICTURES OF YOUNGER GIRLS, BEGGING FOR THE DEPOSIT UP FRONT, BEFORE THE ROOM IS EVEN SHOWN. THIS IS THE WORST CASE OF DOING BUSINESS THAT I HAVE EVER SEEN. I WILL SHOUT FROM EVERY ROOF TOP I CAN FIND THAT YOU ARE NOTHING BUT A "BS SCAM" SITE
So far, so good... looking for help with my move to Virginia, looking for a room!
Not easy to understand. I have a room for rent and looking for a roommate
Good so far, just started, curiosity. Will look around
This website is money maker, why all information need to pay
It was not clear that I could not get messages sent to me without a subscription.
Crappy that they make you pay to see your messages to find a place to live... already having a tough time as it is... this really sucks!
Deceptive website. I thoroughly checked the website before signing up and I was never told that any fees were involved until I was asked to pay in order to read messages I already received. I will NOT recommend this website to friends.
Love it ive used it before and only use this site. Thank you
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members