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ROMWE

3.0

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ROMWE Reviews Summary

ROMWE has a rating of 3 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.

service
326
value
332
shipping
342
returns
210
quality
320

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Nigeria
5 reviews
8 helpful votes
Follow brenda k.
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Awesome experience
May 15, 2015

I couldn't believe the package! After testing the dresses out - Backless V Cut Bodycon Dress and Half Sleeve With Belt Slim Blue Dress - i was pleasantly surprised. My friend had ordered them for me as a gift after i told him what i wanted. He was a bit skeptical about how delivery was going to be made but after observing the ease at which i made my order his doubts faded away. Shipping took just a day shy of the actual delivery date and that was pleasantly ok by me. I received my dresses at my home address and the quality of the material was amazing. I don't think i'd get such quality at such a price anywhere. Everything was just perfect especially the material! Buying from romwe is something he said he'd do for his girlfriend. And i'd definitely shop again on romwe!

Date of experience: May 12, 2015
California
2 reviews
0 helpful votes
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I am really glad am writing a review about ROMWE. I really like how this site works and their products. Every item is well organized and well described. I like to read the reviews from buyers, which helps me to make a great choice. Till now I didn't have any troubles or complains. Everything works nice. The payments are always secure and checks, and I am sure that my money will get the right destination and nobody will steal them.

Recently I have purchased a "V Neck Drawstring Tree Print Jumpsuit", although I was little skeptical about the quality of the product but I was totally wrong. I'm extremely happy with my jumpsuit and it's a genuine product really. I have also compared the price of the jumpsuit with other competitor's sites but found ROMWE more cheaper. I appreciate them for delivering the item ahead of the scheduled time. I will defiantly keep ordering from here, And always they announced if my order delivery is going to be delayed. This makes me feel comfortable as a customer.

I had a great experience by ordering with this site. This is a delightful, upscale online clothes retailer and has EVERYTHING that an expert woman requires or would want in fashion.

Date of experience: May 11, 2015
Michigan
2 reviews
4 helpful votes
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I made a fairly large order on Romwe the other day that totaled around $150. Apart of that purchase were 2 dresses that I desperately needed for an event that was only days away so I was ecstatic to learn about their free express shipping that applied to purchases over $100. I have tracked my order more than once and have been told over and over again that some of my items have been shipped already, yet here I am with no parcels from Romwe. Not to mention that the things I should have received already are a very small portion of my order, and surprise surprise my dresses aren't included. I understand that different things factor into shipping especially location and stock, but if those are an issue than guaranteeing fast shipping is false advertisement and I do not tolerate it. How can I trust the quality of their clothes if I can't even trust the quality of their service? All in all I am PISSED AS $#*!, and will not be using this site again until they prove themselves.

Date of experience: May 11, 2015
miao m. ROMWE Rep
over a year old

Dear customer,
Nice day.
We are so sorry for the troubles we have brought you.
To save your time, we send you part of our order. We have noted on our web that Preparation for delivery usually takes 3-7 business days and is NOT included in the "delivery time". Hope you can kindly understand us.
We have checked for you that the rest of your order is still in processing. We will prepare it well as soon as possible. If it is shipped we will give you the tracking number as soon as possible. We will improve our service in the future. Hope you can kindly trust us.
If you need any other help, please contact us.
The email is [email protected].
Thank you for your support.
Yours sincerely

Bangladesh
2 reviews
0 helpful votes
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I love shopping here. The clothes are stylish and unique. I can always find something I like at a very reasonable price.

It was an awesome shipping experience of my Online shopping and getting then real fast at my door step. Today I knew that there are few online stores who cares about their promise of delivery. I ordered my favorite shirt and Skirts from Romwe.com which I had chosen after a long search on net, I got bundle of my choice collection there and ordered one because I couldn't wait to have it dressed.The prices are also very reasonable and affordable for anyone who are on budget plus who want extra fast delivery.

I got this amazing shirt and skirt that I choosed from ROMWE. I just love dress and soo happy with my experience.the fabric is amazing and it fits me well too. Cant wait to wear it up and show it off to all my friends. In time delivery and amazing response. Its my fifth time that i'm buying stuff from this site and its just getting better. Did have to wait for a while but it was worth it because they themselves took care of shipping and all that charges. Loved it and looking forward to shop again

Date of experience: May 11, 2015
Utah
1 review
2 helpful votes
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I was very excited to find cute dresses that I could wear to my high school graduation. I have waited two and a half weeks knowing that the shipping said 5-15 days. 18 days later I receive a message, only because I submitted a ticket asking where my dresses were, saying that they will try to send them out in the next week or two. I am so frustrated at this incompetence that my package wasn't even sent when it had said it was in the tracking. I will expect a full refund or for ROMWE to give my package priority shipping as to make up for the time I have wasted on this site.

Date of experience: May 10, 2015
miao m. ROMWE Rep
over a year old

Dear customer,
Nice day.
We are so sorry for the troubles we have brought you.
Generally, we need 3-7 working days for processing. Your order has been shipped on 26 April. We are sincerely sorry to hear that your order is in customs. Because there are some problem in tracking, hope you can kindly understand us. We have checked for you that you have canceled your order. We will arrange refund for you as soon as possible. Hope you can kindly trust us.
Looking forward to your reply.
If you need any other help, please contact us.
The email is [email protected].
Thank you for your support.
Yours sincerely

Illinois
2 reviews
3 helpful votes
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I have been looking for just a cute summer dress that I can wear to parties or out shopping and I saw one on ROMWE for less than $15 that was similar to a dress I'd been tried on from forever 21 (for $25). It was called "Sleeveless Highwaist Florals Print Dress". I figured I would give it a shot and ordered a medium. I got my dress pretty quickly and I love it! It is very flattering and it can be worn by itself or with leggings or a cardigan or sandals or boots etc. Since it was my first order, I got 60% off which is awesome and I wish I had ordered more things the first time. I have not worn my dress out yet, but I am excited to since I am going out this weekend =) I have already placed another order with them and bookmarked this site. I am so glad I found it!

Date of experience: May 8, 2015
District of Columbia
1 review
0 helpful votes
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This was my first order on romwe.com. I've already known it but I've never tried because I wasn't sure in buying clothes on internet.
I've ordered many clothes because of the 50% and 70% discounts so I've paid very little. The quality of clothes is real good for the price I've paid! Obviously you can't compare them with branded ones.
I will surely buy something more, not only clothes but also accessories and shoes because I can have quality without overspending!

Date of experience: May 7, 2015
Michigan
1 review
0 helpful votes
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I recently purchased the Batwing Birds Print Shift Dress from Romwe in a size Large. The dress fit perfectly. I’m 5’4’’ and it hit right above my knee, perfect for a summer wedding. Keep in mind the measurements listed are in centimeters. I had to convert from inches to make sure I was ordering the right size and am glad I did for the extra assurance. The colors of the birds pop off the cream background. I’m planning to continue to use Romwe when I complete my outfit with shoes and accessories. The deals they offer on their products are amazing!

Date of experience: May 7, 2015
Australia
1 review
0 helpful votes
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Okay so this was my first ever online shopping experience... I ordered my item before I'd read any of the reviews. Once I'd read through some of the reviews for Romwe I was really concerned. I ordered 1 size up from what I usually would however, when I read the reviews I decided to see if I could contact Romwe to see if they were able to exchange it for the next size up (good decision). I raised a request within my order on their website and they got back in touch with me that same day (last friday) to let me know they changed the size of the item. I was then expecting it to take at least a month to arrive... oh i was sooo wrong! It arrived today - 5 business days after I ordered it with NORMAL shipping. I was a bit anxious to open the package, fearing the quality of the item inside. Well I was really impressed with the quality (the same quality as something you would get in Topshop or Forever new). Im glad I bought 2 sizes up though because it fits perfectly. My advice would be check the measurements on the site compared to your measurements and buy a size up from that again. Overall great experience from the customer service to the item quality!

Date of experience: May 7, 2015
Pakistan
2 reviews
0 helpful votes
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It was an awesome shipping experience of my Online shopping and getting then real fast at my door step. Today I knew that there are few online stores who cares about their promise of delivery. I ordered my favorite Skirts from Romwe.com which I had chosen after a long search on net, I got bundle of my choice collection there and ordered one because I couldn't wait to have it dressed.The prices are also very reasonable and affordable for anyone who are on budget plus who want extra fast delivery. I have already recommended it to many friends.

Date of experience: May 7, 2015
Jamaica
1 review
0 helpful votes
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ROMWE, what can i say about them other than they are my favorite online store. I can find anything i want online, tops, dresses, tops you name it. Just the other day i bought the cutest little accessory online. The site is easy to use and i just love them. If you are looking for you next outfit, whether it is dinner with the family, going to the movies, work attire or a day at the beach they have it all. Dont take my word for it. Check them out for yourself. You wont be disappointed. I wasnt. ROMWE is everything.

Date of experience: May 7, 2015
California
3 reviews
3 helpful votes
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Customer Service
May 9, 2015

I went on Romwe.com and placed an order but then realized that there was a code that i could have used to get 60% OFF OF MY FIRST PURCHASE ON THIS SITE (please take note of that) so then I go and cancel the order and then reorder the same products but this time with the special code. Then when i used the code it was not the discount that I was promised (from 111$ without code to 95$ with code) and then the first order wasn't cancelled there was only a form sent to the Customer Service office AND I GOT SO F*CKING SCARED. This site fills me with rage.

Date of experience: May 6, 2015
Colorado
1 review
0 helpful votes
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Love this site!
May 9, 2015

I was a bit iffy about this site at first, as I usually don't shop online, but I absolutely loved my experience and I will definitely use it again! I bought a lovely romper on romwe.com during one of their awesome sales. It seemed almost too good to be true, and I thought for sure they'd get me on some crazy shipping expenses (especially because I live in Hawaii). To my surprise, not only was the shipping cheap, it was a super easy transaction. I received my romper perfectly on time in great condition and it's exactly what I was expecting. It fits great and I will definitely keep making purchases! Five stars for this site!

Date of experience: May 6, 2015
District of Columbia
1 review
0 helpful votes
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Romwe.com was suggested to me to check out for really good deals, and when I checked out their site, I couldn't believe how inexpensive the prices were. So many cute clothes for so little! It was like being in a candy store: D

I ordered some cute clothes for a great price and had no difficulty checking out or processing the order. It showed up and the clothes were just as cute as I ordered them. I was able to wash and wear one of the new outfits that weekend, and the new clothes got me tons of compliments- which is ALWAYS a good sign ;) I'll be coming back to Romwe.com again!

Date of experience: May 6, 2015
Bangladesh
2 reviews
0 helpful votes
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I placed a very large order with this company in the last week of April. And guess what! I received my package at the time I least expected it. I also received a confirmation Email about my orders which I quickly responded to with 100% satisfactory job well done. Unlike some sites that care less about the delivery of their customers. Also the quality of the items is absolutely awesome. The clothes are perfectly designed and neatly stitched next to perfection. Also the pairs of shoes I ordered are smooth and fitting, just my size. Wow! I need to send this note of advertising even without being paid to do so to customers checking this site to patronize them because they are efficient and calculable. Please keep up the good job and maintain the quality of your services..

Date of experience: May 6, 2015
Arizona
1 review
4 helpful votes
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After checking out the website, I was curious because pricing is pretty reasonable and styling is pretty on trend. So I took a chance and ordered variety of items like solid pocket t, graphic tees, a blazer and a skirt on 4/14. It took 3 weeks to receive my package. Well let me just say that NONE of the items looks like what I saw online. They were similar but not exact in detail. Some were different in length (skirt- way too short), some in design (added stripes on my t shirt), etc. The quality of the garment is poorly constructed and made of cheap material. I guess you get what you pay for and if it is too good to be true it probably is. All so true. I will not order from ROMWE again. It was a total disappointment for me

Date of experience: May 6, 2015
miao m. ROMWE Rep
over a year old

Dear customer,
Nice day.
We are so sorry for the troubles we have brought you.
We are sincerely sorry to hear that the items cannot meet with your requirement. As products on Romwe.com are manually measured, please be aware that there may be up to a 2 cm difference between actual size and listed size. Sometimes difference between real items and shown pictures cannot be fully avoided. But we will discuss with our factory and find a way to improve this situation.
Could you send some photos about these items and tell us what the problem is? We will check with our factory to solve the problems. After confirmation, we will refund you for any problem caused by us. Hope you can kindly understand us.
Looking forward to your reply.
If you need any other help, please contact us.
The email is [email protected].
Thank you for your support.
Yours sincerely

Romania
3 reviews
0 helpful votes
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Excellent site!
May 9, 2015

I ordered from this site some clothes and accessories for my sister, she is 14. First I thought that the clothes wouldn't fit her, and that she would be able to wear them after a couple of months. And I had some doubts about the quality of the material and about shipping time. I was also worried about the damages made by shipping.The shipping took approximately 4 weeks, but I was satisfied because I expected to arrive in 2 or 3 months. About the material: As i hoped it was high quality one, and the shipping didn't damaged the clothes. I think that this is one of the best sites!

Date of experience: May 6, 2015
Pakistan
4 reviews
2 helpful votes
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I got this amazing net shirt and skirt that i choosed from romewe. I just love my dress and soo happy with my experience.the fabric is amazing and it fits me well too. Cant wait to wear it up and shw it off to all my friends. In time delievery and amazing responce. Its my second time that im buying suff from this site and its just getting better. Did have to wait for a while but it was worth it because they themselves took care of shipping and all that charges. Loved it and looking forward to shop again

Date of experience: May 6, 2015
California
1 review
1 helpful vote
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I kinda have a love/hate relationship with this website but the hate dissipates once my package arrives which takes about three weeks with priority shipping. Cant really blame them as the storen is stationed somewhere in Asia. You have to be really patient and sit tight if you want to shop here. Also, plan to size up! I am 5'1 and 110 lbs and the shorts I ordered are medium and are size 28. Don't forget to thoroughly read the details on the clothing before you purchase it. Overall, love this website and will recommend to friends.

Date of experience: May 4, 2015
New York
6 reviews
16 helpful votes
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Waste
May 7, 2015

These clothes fit children, very cheap fabric, I should have known better, if it seems too good to be true... Took FOREVER to arrive and what a dissapointment!

Date of experience: May 4, 2015
miao m. ROMWE Rep
over a year old

Dear customer,
Nice day.
Sorry for the troubles we have brought you.
We are so sorry to hear that the items cannot fit you well and you have returned it back. Hope you can accept our apology. We have checked for you that we have arranged refund for you, after we finish the refund, our customer will inform you by email, and you will receive your refund after 10-20 business days. Hope you can kindly trust us.
If you have any problem, please feel free to contact us.
The email is [email protected].
Thank you for your support.
Best regards

From the business

From Runway to Realway, Romwe aims to bring the top fast fashion into your days.


romwe.com
Founded in 2009
Nan Jing Shi, Jiangsu, China
+168
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