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ROMWE

3.0

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ROMWE Reviews Summary

ROMWE has a rating of 3 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.

service
326
value
332
shipping
342
returns
210
quality
320

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Sweden
1 review
0 helpful votes
Follow Catrinadarcy D.
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Wonderful experience!
January 9, 2016

I have gotten about two packages from ROMWE so far, and despite the comments my experience has been awesome. My latest package actually came earlier than expected. Sometimes, certain clothes I purchased weren't how I expected but overall I've had good experiences with ROMWE. All the clothes are so stylish, trendy, good quality and well priced.

Date of experience: January 6, 2016
Texas
3 reviews
14 helpful votes
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ROMWE
January 8, 2016

I really happy by using the services and shipping and i think ROMWE is a great store for shopping i recieved the same product which i ordered the condition is also good and the best quality

Date of experience: January 5, 2016
Italy
1 review
0 helpful votes
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Great Site!
January 8, 2016

This online store is great. The Sweatshirt I bought was high quality and perfectly sized. Also, I had no problems at all with the shipping, which was surprisingly fast. All of this at a very reasonable price and with a quick and easy ordering system. Overall, I highly recommend this website.

Date of experience: January 5, 2016
Bangladesh
1 review
0 helpful votes
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Super fast service
January 8, 2016

They are fast on delivery. I got my product within 2-3weeks of ordering. Product quality is pretty good. Trust me you will not find them bad. I saw many reviews but positives are large in number and i went for the large number and found them great in service. Hopefully those who will read this review will understand. And ya i am happy with the product i got.

Date of experience: January 5, 2016
Canada
1 review
0 helpful votes
Follow bethany s.
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I got 2 sisters and i am the oldest. Both of them use romwe but this was my first time using them as my sisters referred them to me and i gave a try and yes my sisters was so true about them. They do sell products on low rate and quality of the products are great. Will recommended them to anyone who looking for quality products on low budget.

Date of experience: January 4, 2016
California
2 reviews
1 helpful vote
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Just Awesome
January 8, 2016

I love to online shopping. I got a great experience with ROMWE. I'm fully impressed with their online services and quick shipping system. Last month i bought a Waist Elastic Slim Pant with black colour. It was very hot looking to me. Really i'm very happy with ROMWE. I love their thousand of high quality product.

I would highly recommend Romwe.com for online fashion, clothing.

Date of experience: January 4, 2016
DO
3 reviews
7 helpful votes
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Satisfied
January 6, 2016

Well i been ordering from this page almost 2 months i fully happy and satisfied, the wait maybe drive u insane since u have to wait 3 weeks or so, if its not a present or a really important party go for it, its totally worth at least for me, the quality is good for now...

Date of experience: January 3, 2016
Texas
1 review
4 helpful votes
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Great Website
January 6, 2016

I have to admit that reading all of the reviews was scary to me, considering the fact I had just place a $100 order. One of my packages came within a week, but there were more items that had to get shipped seperately. These took about an entire week for the FedEx tracking to update which really scared me. I kept bugging customer service and they were ALWAYS helpful and quick in response. I'm sure they got tired of me. Then they explained that my other two packages were coming from China. All in all I'm receiving my shipments tomorrow. So a total for two weeks to wait for a package coming from China and he clothes being that cheap is AMAZING to me. People have to keep in mind Offshore shopping might take a little extra time. The items from my first order fit so perfect that I am sure I will love the rest. I got two items that were even "one size" and I'm usually a Large and it fit great. I've seen a lot of people say the "one size" are tiny. The trick is to actually READ the description. ROMWE puts all measurements on there and I made sure I fit the measurements before ordering. All "one size" items might be different. Just pay attention when ordering online. All in all I was very nervous about my order but I really don't think I'll ever end up buying clothes anywhere else but hear. Can't beat those prices. Loved it so much I just placed a second order!

Date of experience: January 3, 2016
Canada
1 review
6 helpful votes
Follow Becky B.
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This has hands down got to be the worst purchase I have ever made. I figured why not, the prices were right and I could just purchase one size sweaters and casual shirts that would be baggy. Needless to say, some things weren't even sewed together, thread everywhere, one bathing suit top was actually sewn backwards. One bracelet I received was chipped. I received two things that were okay, but if I found them in the store, I would have never picked them up. Please just don't waste your time or your money. Go to any Dollar Store and you would find better quality merchandise.

Date of experience: January 2, 2016
miao m. — ROMWE Rep
over a year old

Dear customer,
Nice day.
We are really sorry that you are not very satisfied with the items.
Our colleagues did conduct check for every product issue out. It is a pity that it was ignored. We can't see the defect from the photos you sent. Would you like to send us some clear photos which can show the clear defects so that we can check for you?
We will be responsible for any problem caused by us. Hope you can kindly understand and trust us.
On our sale pages, you can get detailed information about the sizes of the items.
As products on our website are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand.
We really cherish you and never wants to lose you. We are really sorry for all the problems and your unhappiness. Could you kindly give us one more chance and send us some photos so that we can check for you and help you solve your problems?
If there is any other problem, please feel free to contact us.
Waiting for your reply.

NL
2 reviews
2 helpful votes
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EXCELLENT
January 4, 2016

I love this Online store! Inexpensive clothes but great quality. Very easy to communicate and work with. I have loved everything I have ordered! Their customer service was EXCELLENT throughout the whole process.

Date of experience: January 1, 2016
Florida
1 review
0 helpful votes
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Great Experience
January 4, 2016

I ordered Apple EarPods for my iPhone 6 on xmas eve, and got it on the 31st. I was a little skeptical at first because I thought they were going to turn out to be fake because of the price but They are REAL Apple products. Great price too! Happy customer.

Date of experience: January 1, 2016
GB
1 review
3 helpful votes
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"ridiculous sizes"
January 3, 2016

I bought 3 jumpers and a pair of jeans from this website about a week ago and just received my parcel today, I was really looking forward to receiving these new items, that is until I actually opened the package the jumpers were laughable they were THAT small!
I expect they would only fit an 8 yearold girl! And the fact that they would advertise this as "one size" is appalling! Its so disappointing as the look of the clothes on the website are so nice that its a shame the actual orders do not live up to the expectations set by the company. Will not be buying from ROMWE again!

Date of experience: December 31, 2015
miao m. — ROMWE Rep
over a year old

Dear customer,
Nice day.
We are really sorry that you are not very satisfied with the items.
Our colleagues did conduct check for every product issue out. It is a pity that it was ignored.
We will be responsible for any problem caused by us. Hope you can kindly understand and trust us.
On our sale pages, you can get detailed information about the sizes of the items.
As products on our website are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand.
You can also send us some photos which can show the clear measurement so that we can check for you and we will be responsible for it.
Besides, we have given you the suggestion by email. Hope you can check it later.
We really cherish you and never wants to lose you. We are really sorry for all the problems and your unhappiness.
If there is any other problem, please feel free to contact us.
Waiting for your reply.

Australia
1 review
0 helpful votes
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Fake reviews
January 3, 2016

This site pays for fake reviews. Please don't waste your money buying from them.

Date of experience: December 30, 2015
Virginia
1 review
1 helpful vote
Follow Allie F.
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Not what i expected
January 2, 2016

I browsed through the website and saw the cute clothes at reasonable prices and was pleased but when i went to the reviews i immediately became worried about my purchase of the red "contrast sleeve pocket loose T shirt" but after almost two weeks it has arrived (which was surprisingly good considering it was during the holidays) and i am extremly satisfied. The sweater is of good quality and i will definitely shop here again

Date of experience: December 30, 2015
New Hampshire
1 review
6 helpful votes
Follow Ellie R.
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Even though the prices are nice, absolutely nothing else is. The sizes are crazy, I'm a large in most things, and it seemed like everything I ordered was either too large or too small, regardless of what size it was supposed to be. The materials are very cheap, and the few things that actually fit will probably not last more than one wear. One shirt in particular says NOTHING about being cropped in the description but it isn't even long enough to cover my ta-tas. A dress I ordered can barely pass for a shirt. A blouse doesn't even cover any part of my chest. A "backless shirt" actually goes down to my mid thigh. Overall sizing makes no sense. It also took over a month for me to actually get the clothes, and when I asked a question and didn't reply to their reply, they cancelled my order on me. I just wanted what I ordered and I DEFINITELY DID NOT GET THAT.

Date of experience: December 30, 2015
miao m. — ROMWE Rep
over a year old

Dear customer,
Nice day.
We are really sorry that you are not very satisfied with the items.
Our colleagues did conduct check for every product issue out. It is a pity that it was ignored.
Would you like to send us some photos which can show the clear defects so that we can check for you?
We will be responsible for any problem caused by us. Hope you can kindly understand and trust us.
On our sale pages, you can get detailed information about the sizes of the items.
As products on our website are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand.
You can also send us some photos which can show the clear measurement so that we can check for you and we will be responsible for it. Hope you can kindly trust us.
Besides, the shipping time is a bit slower than usual due to Christmas Day.
We really can't control it when it is on the way.
We really cherish you and never wants to lose you. We are really sorry for all the problems and your unhappiness.
Could you kindly give us one more chance and send us some photos so that we can check for you and help you solve your problems? Waiting for your reply.
If there is any other problem, please feel free to contact us.
Waiting for your reply.

Florida
1 review
3 helpful votes
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Super Slow Shipping
January 2, 2016

I ordered 3 dresses at the end of November and STILL HAVE NOT RECEIVED THEM! When I track it, it says Shipped on December 15, that's two weeks time between when I placed the order and when they shipped it! Today is December 30th, and it looks like I will have to go out and shop for a New Year''s Eve dress. I won't be ordering from here again.

Date of experience: December 30, 2015
miao m. — ROMWE Rep
over a year old

Dear customer,
Nice day.
Thank you for your great support and we are really sorry for all the problems and the waiting time.
Sorry for the late reply. Because of the time difference and the weekend before, we can no reply to you in time. Hope youcan kindly understand and forgive us.
We sent your order on Dec 12th, we have told you the details by email. Pls check it later.
Pls don' t worry, the parcel is on the way, it’s normal. We can't control the progress, hope you can get it asap.
So, could you contact your local post office to check the order's status pls?
Sorry for the waiting time and the disappointment. We will try our best to make your parcel faster. Hope you can kindly trust us and give us one more chance to serve you.
Hope your kindly understanding.
If there is any other problem, please feel free to contact us.
Waiting for your reply

Poland
1 review
0 helpful votes
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After reading some of the reviews, I was a bit scared, but I placed my order because I had free shipping and I chose two skirts which I saw on real photos (on blogs). I was prepared, that material can have poor quality or sth, because the price was 30% of the regular prices in e.g. H&M. I was completely shocked, when 1) my items arrived at 24th december, even though I didnt pay for faster shipping 2) the skirts had AMAZING quality, they were detailed, exactly like on the photos. Still I wouldn't risk buying anything which I haven't seen on someone else, but this order was really great and I paid about 25 dollars for 2 items which I think will serve me very long (fabric is thick). Oh, and I bought "one size" skirts, both fit me very well, but I am rather slim, so Im not sure if hips wider than 95 would do for high waisted black skirt. I'm sure I'll order sth again very soon.

Date of experience: December 30, 2015
Delaware
2 reviews
8 helpful votes
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Great price
January 2, 2016

Awesome website for women shopping. Fast delivery and good quality product. Product quality as same describe.

Date of experience: December 30, 2015
Massachusetts
1 review
1 helpful vote
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Incredible!
January 1, 2016

I ordered this amazing shirt, and it exceeded my expectations! Perfect for any occasion, I want to wear it every day. I would most certainly recommend this site to a friend, and I am planning on ordering again! Shipping was fast and the product quality was fantastic! Romwe is my new favorite store!

Date of experience: December 29, 2015
California
2 reviews
1 helpful vote
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Styles
January 1, 2016

Sales and promotions and discounts are a little tricky, but shipping was fairly decent, and quality in line with description/price. Would order from again as their styles are nicer than other stores

Date of experience: December 29, 2015

From the business

From Runway to Realway, Romwe aims to bring the top fast fashion into your days.


romwe.com
Founded in 2009
Nan Jing Shi, Jiangsu, China
+168
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