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ROMWE

3.0

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ROMWE Reviews Summary

ROMWE has a rating of 3 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.

service
326
value
332
shipping
342
returns
210
quality
320

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Italy
2 reviews
17 helpful votes
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100% Positive
June 1, 2018

All the purchases I made were, great prices and I arrived as in photos, 100% reliable shipping I recommend it

Date of experience: June 1, 2018
Italy
1 review
10 helpful votes
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Recommended
May 30, 2018

The clothes are of nice quality for their price and they look just like the pictures. Fast shipment. 100% recommended!

Date of experience: May 29, 2018
Czechia
1 review
7 helpful votes
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GREAT
May 29, 2018

Delivery to Czech republic was fast, things are nice. I'm so happy and I keep ordering from ROMWE. Thanks

Date of experience: May 28, 2018
Slovakia
2 reviews
10 helpful votes
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Had a great experience ordering from this site. Clothes were good quality and arrived pretty quickly. They look just like on the picture, I am very satisfied, will order again in future.

Date of experience: May 26, 2018
Illinois
1 review
8 helpful votes
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I've never received my order (which I placed about a month ago); it's impossible to track it down since they removed it from the "orders" section on site, therefore, it's impossible to submit a ticket neither. Sent an e-mail - still no reply
Updated: customer service's contacted me via e-mail and cell phone, and the refund was issued

Date of experience: May 23, 2018
India
1 review
11 helpful votes
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I have received my shipment on 22 May 2018, at 4:50 pm and to my surprise, two shirts are damaged with big holes from at least two sides. It has big holes on front, back and at side. Looks like ROMWE delivers rejected stuff. There is no quality check. One of the sandals which I have received is much smaller than the size EUR 40. I have got it checked it is EUR 38. I want my refund.

ROMWE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2018
California
2 reviews
18 helpful votes
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Shipping
May 24, 2018

This review is not about the product. I have not received my items so I cannot make a review, yet. The website says 5-7 business days, it has been 15 business days since my order was placed and I still have not received it. They provide you with a tracking number so you are able to track it. I live in CA. My item started in LA, traveled to China, back to LA, now is in NY!? Costumer service is not very helpful. They basically just told me where my item was and that I can follow it with the tracking number. So far, I am very very unhappy! I recommend you don't purchase anything you would like to wear soon.

Date of experience: May 21, 2018
Australia
1 review
11 helpful votes
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Cheap rubbish
May 8, 2018

Quality of fabric, Very thin, cheap fabric, mine was listed as polyester spandex and I got waterproof? Sizes so small, order for kids not adults. Better to shop elsewhere

Date of experience: May 3, 2018
Italy
2 reviews
5 helpful votes
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Compro ormai da un anno su romwe, non ho mai avuto brutte sorprese. Romwe mi piace perchè ha una vasta scelta di vestiti anche per noi ragazze in carne. Infatti l' ultimo vestito ordinato da loro mi stà benissimo, io porto una taglia italia TG 48/50 e le taglie che ordino corrispondono alla realtà! W romwe! <3

Date of experience: April 28, 2018
Australia
1 review
28 helpful votes
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Placed my order 19/4/18 and recieved it 26/4/18, really impressed! I had a couple of issues with damaged and too small items, which is disappointing but not totally unexpected, so i contacted their customer service people and got a response within 12 hours suggesting that i not return the items, due to the very long turnaround and waiting times, and high shipping costs, but that, if i wanted to, they will refund me $18AUD which is almost 80% of the $23AUD i paid for the two items i wanted to return. I was very impressed at this suggestion, as it would have cost me more than $5AUD to send it back to them.
Overall, very impressed and will definitely order again.
One tip is to make sure you read the sizing guide, as it is so easy to get the wrong size and they do not exchange, only refund.

Date of experience: April 26, 2018
Italy
1 review
10 helpful votes
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The best site
April 23, 2018

I made the last order 2 month ago and, like always, i'm very satisfied of this site! The clothes are amazing, they fits really well! I will continue to shop on this site

Date of experience: April 20, 2018
Greece
1 review
8 helpful votes
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Affordable and trendy
April 19, 2018

It's extremely easy to order a trendy item for much less. Good quality but the sizes are different for the Europeans. Sometimes you need to size up 1 or 2 times(it depends on the item). Otherwise I will keep buying stuff from the website.

Date of experience: April 19, 2018
TT
2 reviews
1 helpful vote
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Great Service
November 6, 2023

I've been ordering with Romwe for years and truly, I really enjoy the service. The clothes is affordable and great quality for the price. Its the only site I purchase my work clothing from. A few years ago, shipping would take a couple of day, now its overnight. Romwe is nothing short of efficient with great quality.

Date of experience: April 18, 2018
Turkiye
1 review
9 helpful votes
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I have lots of clothes from romwe that I wear on daily basis and I get many compliments from my friends. It is very affordable and if I don't like a piece I bought, I simply return. You just need to pay attention to the sizes and you will be good to go.

Date of experience: April 17, 2018
Turkiye
1 review
8 helpful votes
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Very good
April 17, 2018

One of the best in foreign shopping sites. I am very happy to discover Romwe. I have witnessed many times that the products are much better than the pictures. Do not be afraid of shopping! :)

Date of experience: April 17, 2018
Slovakia
1 review
10 helpful votes
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I order stuff every month and every single piece of clothing was amazing! Size charts work well, even though I have bigger hips there are always bottoms which fit perfectly. The style they offer is very unique, and since we don't have this kind of store in my country, I really enjoy shopping there. Pics are realistic, prices are low and shipping is kinda fast (I live in central Europe).

Date of experience: April 17, 2018
Greece
1 review
6 helpful votes
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Great so far
April 16, 2018

The description of the clothes is always filled with the important information such as: size in cm and type of fit, fabric information, delivery and return policy, as well as the photos model measurements.

The customers reviews are also helpful because they can put their ratings, comments and personal photos.

Last but not least when sending an email for questions you get a fast reply.

The date of the order we made: 2018-02-11

Date of experience: April 16, 2018
Australia
1 review
12 helpful votes
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So as a trendy 17 year old and being broke lot of the time I ordered my friends birthday present from here. Honestly I spend $30 and was surprised at firstly how quickly it came, so from what I have discovered if you live in the Eastern side of Australia the shipping seems to be pretty good time wise. Clothing came within say a week.

The quality wasn't fantastic however I brought 5-6 items and expected this, essentially clothing this cheap don't spend in baulk sending yourself broke. When buying stuff from here be careful never spend more than you're willling to sacrfice.

This store is very hit or miss so just be careful when purchasing anything cheap.

Date of experience: April 15, 2018
Lithuania
1 review
11 helpful votes
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Amazing
April 13, 2018

Great quality and great costumer service. Items ship quickly and I've never had any problems with this store.

Date of experience: April 12, 2018
Italy
2 reviews
11 helpful votes
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I recommend!
April 13, 2018

I always had only good impressions from this online store! The clothes are well packaged, fast delivery times, convenient size table and low prices! I recommend!

Date of experience: April 12, 2018

From the business

From Runway to Realway, Romwe aims to bring the top fast fashion into your days.


romwe.com
Founded in 2009
Nan Jing Shi, Jiangsu, China
+168
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