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ROMWE has a rating of 3 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.
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All the purchases I made were, great prices and I arrived as in photos, 100% reliable shipping I recommend it
The clothes are of nice quality for their price and they look just like the pictures. Fast shipment. 100% recommended!
Had a great experience ordering from this site. Clothes were good quality and arrived pretty quickly. They look just like on the picture, I am very satisfied, will order again in future.
I've never received my order (which I placed about a month ago); it's impossible to track it down since they removed it from the "orders" section on site, therefore, it's impossible to submit a ticket neither. Sent an e-mail - still no reply
Updated: customer service's contacted me via e-mail and cell phone, and the refund was issued
I have received my shipment on 22 May 2018, at 4:50 pm and to my surprise, two shirts are damaged with big holes from at least two sides. It has big holes on front, back and at side. Looks like ROMWE delivers rejected stuff. There is no quality check. One of the sandals which I have received is much smaller than the size EUR 40. I have got it checked it is EUR 38. I want my refund.
This review is not about the product. I have not received my items so I cannot make a review, yet. The website says 5-7 business days, it has been 15 business days since my order was placed and I still have not received it. They provide you with a tracking number so you are able to track it. I live in CA. My item started in LA, traveled to China, back to LA, now is in NY!? Costumer service is not very helpful. They basically just told me where my item was and that I can follow it with the tracking number. So far, I am very very unhappy! I recommend you don't purchase anything you would like to wear soon.
Quality of fabric, Very thin, cheap fabric, mine was listed as polyester spandex and I got waterproof? Sizes so small, order for kids not adults. Better to shop elsewhere
Compro ormai da un anno su romwe, non ho mai avuto brutte sorprese. Romwe mi piace perchè ha una vasta scelta di vestiti anche per noi ragazze in carne. Infatti l' ultimo vestito ordinato da loro mi stà benissimo, io porto una taglia italia TG 48/50 e le taglie che ordino corrispondono alla realtà! W romwe! <3
Placed my order 19/4/18 and recieved it 26/4/18, really impressed! I had a couple of issues with damaged and too small items, which is disappointing but not totally unexpected, so i contacted their customer service people and got a response within 12 hours suggesting that i not return the items, due to the very long turnaround and waiting times, and high shipping costs, but that, if i wanted to, they will refund me $18AUD which is almost 80% of the $23AUD i paid for the two items i wanted to return. I was very impressed at this suggestion, as it would have cost me more than $5AUD to send it back to them.
Overall, very impressed and will definitely order again.
One tip is to make sure you read the sizing guide, as it is so easy to get the wrong size and they do not exchange, only refund.
I made the last order 2 month ago and, like always, i'm very satisfied of this site! The clothes are amazing, they fits really well! I will continue to shop on this site
It's extremely easy to order a trendy item for much less. Good quality but the sizes are different for the Europeans. Sometimes you need to size up 1 or 2 times(it depends on the item). Otherwise I will keep buying stuff from the website.
I've been ordering with Romwe for years and truly, I really enjoy the service. The clothes is affordable and great quality for the price. Its the only site I purchase my work clothing from. A few years ago, shipping would take a couple of day, now its overnight. Romwe is nothing short of efficient with great quality.
I have lots of clothes from romwe that I wear on daily basis and I get many compliments from my friends. It is very affordable and if I don't like a piece I bought, I simply return. You just need to pay attention to the sizes and you will be good to go.
One of the best in foreign shopping sites. I am very happy to discover Romwe. I have witnessed many times that the products are much better than the pictures. Do not be afraid of shopping! :)
I order stuff every month and every single piece of clothing was amazing! Size charts work well, even though I have bigger hips there are always bottoms which fit perfectly. The style they offer is very unique, and since we don't have this kind of store in my country, I really enjoy shopping there. Pics are realistic, prices are low and shipping is kinda fast (I live in central Europe).
The description of the clothes is always filled with the important information such as: size in cm and type of fit, fabric information, delivery and return policy, as well as the photos model measurements.
The customers reviews are also helpful because they can put their ratings, comments and personal photos.
Last but not least when sending an email for questions you get a fast reply.
The date of the order we made: 2018-02-11
So as a trendy 17 year old and being broke lot of the time I ordered my friends birthday present from here. Honestly I spend $30 and was surprised at firstly how quickly it came, so from what I have discovered if you live in the Eastern side of Australia the shipping seems to be pretty good time wise. Clothing came within say a week.
The quality wasn't fantastic however I brought 5-6 items and expected this, essentially clothing this cheap don't spend in baulk sending yourself broke. When buying stuff from here be careful never spend more than you're willling to sacrfice.
This store is very hit or miss so just be careful when purchasing anything cheap.
I always had only good impressions from this online store! The clothes are well packaged, fast delivery times, convenient size table and low prices! I recommend!
Answer: Dear customer, Nice day. Really sorry for the late reply and the problem. Becasue our company is an online company, we do not have phone call. Hope you can kindly understand. Would you like to tell us your detailed problem and your order number so that we can help you further? We will try our best to help you and serve you. Hope you can kindly trust us. If there is any other problem, please feel free to contact us. The email is [email protected]. Yours sincerely.
Answer: I never got my clothes... Or the refund. Don't give these frauds any of your money.
Answer: Dear customer, Nice day. Sorry for the late reply and the problems. On our sale pages, you can get detailed information about the sizes of the items. As products on our website.com are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand. If there is any other problem, please feel free to contact us. The email is [email protected]. Yours sincerely.
Answer: I used the size chart and still nothing fit. Not worth it. Also, you aren't getting what's in the pictures. They are recreating these styles based on those pictures.
Answer: Dear customer, Nice day. Sorry for the late reply and the problems. You know the items are well represented in the pictures and description. We will check the quality carefully before we send it out. You know that we have a good reputation and we won't kid you. If there is any other problem, please feel free to contact us. The email is [email protected]. Yours sincerely.
Answer: Dear customer, Nice day. Really sorry for the problem and the late reply. Because our website is an online company, we do not have phone call. Hope you can kindly understand. When you have some problems, you can contact our online customer service directly And you can also contact us via tickets. Would you like to give us your order number so that we can check for you? Romwe cherishes and never ignores its precious customers. We will spare no efforts to help you solve your problems. Hope you can kindly trust us. If there is any other problem, please feel free to contact us. The email is [email protected]. Yours sincerely.
Answer: Dear customer, Nice day. Thank you for choosing ROMWE. But we are really sorry for leaving you such negative impression. We have improved a lot recently, hope you can kindly trust us and give us one chance. About the size, different items have different sizes, and every item has different description. You can see the description of items and have a reference on our size guide link http://www.romwe.com/size-guid-a-466.html. With regard to exchange items, you can exchange the size that you ordered before. But return shipping will take so long time to arrive at our warehouse, especially by standard shipping. After we get your return, maybe the item you want to exchange was no longer on sell then we are unable to send it directly to you, anyway please contact us in time via tickets. If there is any problem, please feel free to contact us. The email is [email protected]. Thank you for your support. Yours sincerely
Answer: Yeah do not do that at all... I guarantee what ever you've ordered will be crap quality and not look like the images anyway
Answer: Dear customer, Nice day. Sorry for the late reply and the problem. You can refer to the sizes on our sale page. And you can know that on http://www.romwe.com/size-guid-a-466.html As products on Romwe.com are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand. If you are not very sure about the sizes, you can contact our online customer service directly. Romwe cherishes you and we never ignore your problems. Hope you can kindly trust us. If there is any other problem, please feel free to contact us. The email is [email protected]. Yours sincerely.
Answer: Don't know why people still order from this site. Buy at your own risk. Took about 1 mth to get my order and it came damaged. Soooo not worth the discount.
From Runway to Realway, Romwe aims to bring the top fast fashion into your days.

