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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Needed help with information about a construction contract and all that its about laws o state and got everything we need
I love them they are the Best, everything you need they have all the answers for you and more. No waiting for the mail, you can get it right then.
Hi Monique,
Thanks for your review and we're really happy that our services have helped you get what you need! Please let us know if you have questions or concerns by sending an email to [email protected]. Thanks again and have a great day!
Excellent service, I will recommend rocketlawyer to everyone that needs important forms. Very easy to fill out.
Hello Bernice,
Thanks so much for sharing your feedback, we're pleased to know that you've enjoyed our product! Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks again!
I enjoyed my time with Rocket Lawyer. Helped me with formatting a letter for my Family Law case. This site was very helpful. And I am sure that someday I will rejoin.
Hi Steven,
We're really glad that our services were able to assist you and hope that you'll return in the future if you ever need us again! Please feel free to email us at [email protected] with any questions or concerns. We're always happy to help, have a great day!
Having Rocket Lawyer is a great resource to save time and create a legal document with confidence. I would've spent countless hours having to research Texas laws, otherwise. In this case, RL was needed to create a commission agreement. Will use again!
Hello Candice,
It's great to hear that our services have been able to assist you and we appreciate your review! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!
Took a while to get a simple lease done but it was helpful.
Mostly just too expensive for casual use.
Hello Mark,
Thanks for providing us with your feedback, it helps us grow as a company! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!
Received what I needed easily and professionally
Received what I needed easily and professionally
Received what I needed easily and professionally
Received what I needed easily and professionally
Hey Rafael,
Thanks for your review, we really appreciate it! Please let us know if you have any questions or concerns by sending an email to [email protected] for assistance. Thanks again!
I found it very easy to complete, edit and save the document with the added benefit of updating for future needs.
Hi Michael,
We appreciate your review and glad to hear you enjoyed our document creation process! Please feel free to email us at [email protected] with any questions or concerns. Thanks!
Rocket Lawyer was a great help to me in creating a promissory note for our school. I answered the questions and it automatically produced the legal document. I did need to edit two things and it was so simple.
Hello Theresa,
Thanks so much for your review, we greatly appreciate it! It's great to hear that you've enjoyed our document creation process. Please don't hesitate to email us at [email protected] with any questions or concerns. Have a great day!
I want to commend Sydney Summers for thé extraordinary service she provided. She demonstrated competence with charm that gave me the confidence that choosing Rocket Lawyer was the right decision!
Hello Stuart,
We're thrilled that you've had such a positive experience with one of our representatives, thanks so much for sharing this! Please let us know if you have questions or concerns by sending an email to [email protected]. Thanks again and have a wonderful day.
So far so good! Used it for a specific need and it allowed me to inexpensively try out their trial period and produce appropriate paperwork. Worked as advertised and was easy enough to cancel as they suggested. Would Use again
Hello DE,
Thanks so much for your review, we're so glad that you've enjoyed our product and customer service! If you have any questions or concerns, just send an email to [email protected] for assistance. Thanks again!
I think your app is wonderfully thorough and equipped with every possible and potential nock and cranny question.
Hey Noble,
We're delighted to know that you've enjoyed our app and appreciate your feedback! Let us know if you have any questions or concerns by sending an email to [email protected], we're happy to help! Thanks so much.
Quick, efficient, easy to use, professional. Highly recommend. Would use again if needed. Very easy to follow & understand.
Hello Helen,
Thanks for your review and we hope that you return in the future if you ever need services like ours again! Please don't hesitate to email us at [email protected] with questions or concerns. Enjoy the rest of your day :)
The form was exactly what I needed. Easy to follow and complete
Could not be happier with product and service
Hi Joe,
We sincerely appreciate your feedback and delighted to know that you've enjoyed our product! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks so much and have a great day!
Gave me just what I needed, no fuss no upsale tactics, free trial all around great experience! And to top it off you can still access documents after the free trial
Hi Robert,
It's awesome to hear that you've had a great experience with our Free Trial! Please let us know if you need help at this time by sending an email to [email protected], thanks so much!
Just what I needed in a time of crisis. Made making a will and all the necessary papers easy. One less thing to worry about. Can't thank you enough.
Hello Joann,
We're really glad that we were able to assist you in your time of need and greatly appreciate your feedback! If you have any questions or concerns at this time, please email us at [email protected]. Thank you!
I took a look at the site on a trial basis and found that there is a great deal documents and information anyone can use. They have just about everything a person might need for specific situations. At this time I use another program. When my software expires I am definitely going to consider Rocket Lawyer as my replacement even though my use would probably be limited as it is with my current program. Thank you Rocket Lawyer.
Hey there Bill,
Thanks for trying out our product and we hope that you'll come back! If you have any questions or concerns at this time, just send us an email at [email protected]. Thanks again and have a great day.
The CS person that helped me was understanding and was precise with taking care of my needs in a timely manner.
Hi Jon,
We're so glad that our customer service representative was able to assist you with your matter! Please don't hesitate to reach out to us if you have any further questions or concerns at [email protected]. Thanks so much!
It took about 10 minutes to fill in the information for a Durable Power of Attorney, which I then downloaded and printed. All I have to do now is get my signature notarized. I paid the temporary membership fee and then cancelled via phone call, which was very easy and fast.
Hello Carla,
We truly appreciate you taking the time to share your feedback and really glad that our service was able to assist you. If you have any questions or concerns, just send an email to [email protected] for assistance. Thank you!
I needed a standard note and deed of trust, however my situation involved a Power of Attorney. I asked a Rocket Lawyer a question about my circumstances and received a very prompt and helpful answer.
Hi Barbara,
We're happy to hear that you've enjoyed our services and appreciate your review! If you have any questions or concerns at this time, just send an email to [email protected] for assistance. Thanks so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cesar,
We're delighted to know that you've enjoyed our service and appreciate you taking the time to share your review! If you have questions or concerns at this time, please email us at [email protected]. Thanks!