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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

North Dakota
1 review
0 helpful votes
Follow Wajeeh W.
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I requested a power of attorney and it was beautifully and professionally written. When I asked for cancellation, they did it free of charge. A wonderful firm that I would recommend to anyone in need.

Date of experience: July 19, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hey Wajeeh,

Thanks for leaving us your review and we're really glad that you've enjoyed the service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks again!

South Carolina
1 review
0 helpful votes
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Best service yet
July 20, 2019

Rocket Lawyer makes everything so simple! It was an absolute breeze to user their templates and to get pretty much exactly what I needed for my business. I'm only sorry that I didn't have more for them to do because I really enjoyed the experience.

Date of experience: July 19, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Tia,

We're delighted to know that you've enjoyed our document process! If you have questions or concerns at this time, just send an email to [email protected]. Thanks!

New Jersey
1 review
0 helpful votes
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Easy to set up my employee manual
July 19, 2019

The process was quick, easy, and very professional. The serious of questions were used to set up all of the areas I needed for a complete manual. I saved a copy on my computer

Date of experience: July 19, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hey Steve,

We're so happy that you've enjoyed our product and thanks for sharing your review! If you have questions or concerns, just send an email to [email protected]. Thanks again!

Brazil
1 review
0 helpful votes
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Easy use of Site
July 18, 2019

The site was very easy to use and locate items you need to create. I was nice to be able to review the document before downloading and printing.

Date of experience: July 18, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Sheila,

Thank you for your review and we're happy that you've enjoyed our product! If you have any questions or concerns, just send an email to [email protected]. Thanks again!

Serbia
1 review
0 helpful votes
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Overall Great
July 18, 2019

Fast, efficient, great reps. Very competitive and above all - reasonable pricing.

I would highly recommend it to anyone who is looking to start up their own company. The process has been seamless.

Date of experience: July 18, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Goran,

We sincerely appreciate you taking the time to share your feedback and so glad you've enjoyed our product! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!

Minnesota
1 review
1 helpful vote
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Mortgage Note
July 16, 2019

Your service provided a template for a family personal mortgage loan note. It was very easy to edit the downloaded document.

Date of experience: July 15, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Carl,

We're really happy to hear that you've enjoyed our service and it was able to assist you with getting what you needed! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Colorado
1 review
0 helpful votes
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Great!
July 15, 2019

Very easy and formal document. I've never had something this easy and fast to use love it! It's very nice to be able to see exactly when the other party sign an e document!

Date of experience: July 15, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello John,

So glad that you've enjoyed our document creation, we're happy that you're happy! Let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Florida
1 review
0 helpful votes
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I will keep this site on mind for legal issues. It did not provide a simple note without so much legal issues for a simple solution. But it's content is real good

Date of experience: July 11, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Jorge,

We greatly appreciate your review and are delighted to hear that you've had a positive experience with our product! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!

Colorado
1 review
0 helpful votes
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Easy peasy
July 11, 2019

It took me all of 45 minutes to prepare all of my documents. I was worried it would take me forever and then not really accomplish what I wanted. I was wrong! Easy, speedy and thorough. Quite a pleasant experience.

Date of experience: July 11, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Deb,

So glad that you've enjoyed our service. We're happy that you're happy! If you have any questions or concerns at this time, please email us at [email protected]. Thanks!

Kentucky
1 review
1 helpful vote
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Great legal advice... They have alot of options to select from on legal advice and legal documents, forms with examples and if you need their services just an email away for the answers.

Date of experience: July 9, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Stan,

We appreciate your review and are so glad that you've enjoyed our product! If you have any questions or concerns, just send an email to [email protected]. Thanks!

California
1 review
0 helpful votes
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Highly intuitive
July 8, 2019

It was a few clicks and I could generate a confidential NDA to share. I didn't expect this process to be so simple. I will definitely use Rocket Lawyer again in the future.

Date of experience: July 7, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Rajesh,

Thank you so much for your review and we're really glad that you found using our service easy to use! Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks again and have a great day!

District of Columbia
1 review
1 helpful vote
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Easy to use
July 5, 2019

Needed to quickly provide a durable power of atty. For my 98 year old mother. The one she already had was created from software that we purchased 5 years ago. We had to indicate an ending date for the POA (no way around it) and so it expired recently. With the one from Rocket Lawyer, we did not have to indicate an expiration date, therefore we would only have to secure witnesses and mobile notary one time. And that was when we initially created it.

Date of experience: July 4, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Cynthia,

It's awesome to hear that you were able to get the document you needed for your mother! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks and have a wonderful day!

Louisiana
1 review
0 helpful votes
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Excellent
July 3, 2019

If I need help again I would request Rocket lawyer wonderful service I give this company a AAA thank you for your service. Love Gloria Willis.

Date of experience: July 3, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Gloria,

We're happy to hear that you've enjoyed our service so much, thank you! If you have any questions or concerns at this time, please email us at [email protected]. Thanks!

Grenada
1 review
0 helpful votes
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Easy
July 1, 2019

This is a good service. It was easy to use and also easy to understand. The only thing is the free should be free and u shouldn't be charged $1

Date of experience: June 29, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Theria,

Thanks for taking the time to share your review! It sounds like you may be referring to the test charge that we do when a customer starts the 7-Day Free Trial. It requires a credit card to start the Trial, we do a test authorization charge to ensure the card is legitimate. Once the charge goes through it is immediately voided out and we do not collect this. Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks again!

Ohio
1 review
0 helpful votes
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I had a very good experience using Rocket Lawyer. Saved me hundreds of dollars. I was able to gain a lot of knowledge when it came to writing a commercial. Lease. I am very pleased and would recommend anyone using Rocket Lawyer.

Date of experience: June 28, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Evette,

We greatly appreciate your review and we're delighted to hear that our services were able to save you money and help you out with getting your legal needs taken care of! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thank you!

Michigan
1 review
0 helpful votes
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It is Awesome to work with you
June 27, 2019

Each time I have used your services it has been a great experience. I would highly recommend your services to others.

Date of experience: June 27, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Douglas,

We're really happy that you've enjoyed our product and hope that you'll return in the future if you ever need services like ours again! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!

Texas
1 review
0 helpful votes
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Great product!
June 26, 2019

This is truly a great tool for making documents without the need (and expense) of an attorney. I recommended to everyone.

Date of experience: June 26, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Aliusha,

It's wonderful to hear that you've enjoyed our service and we're glad that it allowed you to create your own legal documents without having to pay an attorney to assist you, that is part of our goal as a company is to provide affordable legal services to everyone. Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks so much.

Texas
1 review
0 helpful votes
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Easy, Efficient and Effective
June 26, 2019

From start to finish, the process was easy to navigate and understand. I didn't have any problems whatsoever.

Date of experience: June 25, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Delmetria,

So glad that you've enjoyed our product, we're happy that you're happy! If you have any questions or concerns at this time, please email us at [email protected] for assistance. Have a great day!

Georgia
1 review
0 helpful votes
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Instant Legal Documents
June 26, 2019

The process is easy, fast, and you get to tailor your document. If you make a mistake you can do over are, edit the document to you Pacific need.

Date of experience: June 24, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Laroy,

Thanks so much for your review and we're really glad that you've enjoyed our document creation process! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!

Puerto Rico
1 review
0 helpful votes
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Estoy muy agradecida son muy necesarios Muchas Gracias. Recomiendo a esta compañía son creibles Exitos.

Date of experience: June 21, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hola Felicita,

Muchas gracias por su evaluación, realmente lo apreciamos! Que tengas un gran día :)