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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Professional Service
August 14, 2019

I used the service for a Bill of Sale, the documents very nice and easy to use. I called in to cancel sevice, lady on phone nice and Professional and said to come back at anytime.

Date of experience: August 14, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Edward,

Thanks for your review and we're happy that you've enjoyed out document creation! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks again!

Washington
1 review
0 helpful votes
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Extremely happy!
August 14, 2019

Very easy to use and get what I need. Zero issues canceling the trial week. Highly recommend! This is making me enter a certain number of characters though, so there's that...

Date of experience: August 14, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi CD,

So glad you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, please email us at [email protected]. We're always happy to help!

New Jersey
1 review
0 helpful votes
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Lease renewal
August 13, 2019

Site was easy to use. Just fill in the blanks and the form was sent to the tenant for signature. I was notified as soon as the signed form was returned.
Will definitely use Rocket Lawyers again.

Date of experience: August 11, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi there Susan,

So glad you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, please email us at [email protected]. We're always happy to help!

Virginia
1 review
0 helpful votes
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Excellent Reports
August 13, 2019

I was able to look up all the information that I needed. I would recommend everyone doing this to check up on people that you need to know information on.

Date of experience: August 10, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Mary,

Thanks for your review, we appreciate it! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a good day!

Minnesota
1 review
0 helpful votes
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Great Legal Material
August 13, 2019

My experience with Rocket Lawyer was quite knowledgeable and good. I would definitely recommend this site if any one needs legal forms.

Date of experience: August 10, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello LaVanita,

We greatly appreciate your review and are delighted to hear that you've had a positive experience with our product! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!

Illinois
1 review
0 helpful votes
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I loved the ease of use!
August 7, 2019

I like that questions so that the information would be populated correctly. The forms are thorough and very professional.

Date of experience: August 6, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Nicole,

So glad that you've enjoyed our service and appreciate your review, we're happy that you're happy! Let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!

California
1 review
0 helpful votes
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Executive Assistant
August 6, 2019

I needed to secure an offer letter. I found the one provided to be very inclusive. Unfortunately, my supervisor opted for a very generic, less inclusive one and did not feel we would have enough opportunity to use these services on a regular basis.

Date of experience: August 6, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Cindy,

Thanks for leaving us a review! We're glad that you enjoyed our document, but we're sorry that you didn't end up using it! Please let us know if you have any questions or concerns by sending an email to [email protected]. Have a great day :)

Colorado
1 review
0 helpful votes
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Loan agreement easy
August 5, 2019

Loan agreement and amortization schedule easily completed. E sign procedure was a little obscure and I elected not to use it. I will definitely use this service again when needed and highly recommend it.

Date of experience: August 3, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Rick,

We appreciate your feedback and for trying out our service, it means a lot! If you have any questions or concerns, please send an email to [email protected] Thanks!

Maryland
2 reviews
0 helpful votes
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Excellent
August 1, 2019

I was able to get the documents I need and the representative was so helpful. Will recommend this website to family and friends. Thank you!

Date of experience: August 1, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Debbie,

Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!

New York
1 review
0 helpful votes
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Easy to use
August 1, 2019

Super easy to use. I just hate self renewing clauses. I'd rather pay more for a one time document that doesn't need a plan that needs to be cancelled. Why does every company feel the need to renew everything?

Date of experience: August 1, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Vince,

We're delighted to hear that you've enjoyed our service! Don't hesitate to send an email to [email protected] with questions or concerns, we're happy to help! Thank you :)

Texas
1 review
0 helpful votes
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Had no problems in getting the doc completed I needed and was also able to edit and update a couple days later when some data change. Thanks for the great work. Was easy to canx the trial period subscription as well.

Date of experience: July 31, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi there Richard,

Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!

New York
1 review
0 helpful votes
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Very helpful tools
August 1, 2019

Had to cancel because my business partner didn't want to sign the contract anymore. But I got useful tools to draft my contract.

Date of experience: July 31, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Patrick,

We appreciate your review but we're sorry you weren't able to use the document! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

New York
1 review
0 helpful votes
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Awesome
July 29, 2019

Easy as pie to find and download the item I needed. :) Would recomend to anyone and will use again. They made accomplishing my project easy & pleasant.

Date of experience: July 29, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Simon,

So glad that you've enjoyed our document creation, we're happy that you're happy! If you have any questions or concerns, just send an email to [email protected]. Thanks!

Texas
1 review
0 helpful votes
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I love the easy to fill out and easy to understand pre
Formatted documents. The selection is out of this world.

Date of experience: July 28, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Angela,

We're really happy to hear that you've enjoyed our document creation. If you have questions or concerns, please send an email to [email protected]. Thanks!

Maryland
1 review
0 helpful votes
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Easy to use.
July 26, 2019

It was so easy to use. I got the paper work done and it's already on file. I would recommend this to all my friends. Thanks for getting me the documents that I needed.

Date of experience: July 26, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Kathy,

Thanks so much for taking the time to share your feedback, we greatly appreciate it! Please let us know if you have any questions or concerns, just send an email to [email protected]. Have a good day!

New York
1 review
0 helpful votes
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The ease of use and UI was very simple and easy to use. It took me through all of the important steps of completing a document.

Date of experience: July 25, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Quanita,

We appreciate your review and so glad you've enjoyed our service! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!

Maryland
1 review
0 helpful votes
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Great service
July 28, 2019

This is a great service... the platform is easy to navigate thru. Thanks so much for offering such great service.

Date of experience: July 25, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi there Teee,

Thank you for your review, we're glad that you've enjoyed our service.

Maryland
1 review
0 helpful votes
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I found the legal document I needed hassle free with no obligations or unwanted risks involved. The template was easy to follow along. The document was very professional looking. Overall I was happy with the service and results. I would recommend Rocker Lawyer to my family and friends.

Date of experience: July 24, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Mardisa,

Thank you for your review and we're happy to hear you've enjoyed our product! If you have questions or concerns at this time, please send an email to [email protected]. Thanks again!

Serbia
1 review
0 helpful votes
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Great!
July 23, 2019

You helped me a lot. Thank you very much! You helped me a lot. Thank you very much! You helped me a lot. Thank you very much! You helped me a lot. Thank you very much!

Date of experience: July 23, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Nenad,

We're really glad that we could be of service to you and that you've enjoyed our product! Please let us know if you have any questions or concerns by sending and email to [email protected]. Thanks!

Florida
1 review
0 helpful votes
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This site was easy to use
July 23, 2019

It was, quick, easy and I found exactly what I was looking for. Created my document and sent them as well.

Date of experience: July 23, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Lashonda,

We greatly appreciate your review and we're happy to hear that you've enjoyed our document creation! If you have any questions or concerns, just send an email to [email protected]. Thanks!