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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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I used the service for a Bill of Sale, the documents very nice and easy to use. I called in to cancel sevice, lady on phone nice and Professional and said to come back at anytime.
Very easy to use and get what I need. Zero issues canceling the trial week. Highly recommend! This is making me enter a certain number of characters though, so there's that...
Hi CD,
So glad you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, please email us at [email protected]. We're always happy to help!
Site was easy to use. Just fill in the blanks and the form was sent to the tenant for signature. I was notified as soon as the signed form was returned.
Will definitely use Rocket Lawyers again.
Hi there Susan,
So glad you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, please email us at [email protected]. We're always happy to help!
I was able to look up all the information that I needed. I would recommend everyone doing this to check up on people that you need to know information on.
Hey Mary,
Thanks for your review, we appreciate it! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a good day!
My experience with Rocket Lawyer was quite knowledgeable and good. I would definitely recommend this site if any one needs legal forms.
Hello LaVanita,
We greatly appreciate your review and are delighted to hear that you've had a positive experience with our product! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!
I like that questions so that the information would be populated correctly. The forms are thorough and very professional.
Hi Nicole,
So glad that you've enjoyed our service and appreciate your review, we're happy that you're happy! Let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!
I needed to secure an offer letter. I found the one provided to be very inclusive. Unfortunately, my supervisor opted for a very generic, less inclusive one and did not feel we would have enough opportunity to use these services on a regular basis.
Hi Cindy,
Thanks for leaving us a review! We're glad that you enjoyed our document, but we're sorry that you didn't end up using it! Please let us know if you have any questions or concerns by sending an email to [email protected]. Have a great day :)
Loan agreement and amortization schedule easily completed. E sign procedure was a little obscure and I elected not to use it. I will definitely use this service again when needed and highly recommend it.
Hey Rick,
We appreciate your feedback and for trying out our service, it means a lot! If you have any questions or concerns, please send an email to [email protected] Thanks!
I was able to get the documents I need and the representative was so helpful. Will recommend this website to family and friends. Thank you!
Hi Debbie,
Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!
Super easy to use. I just hate self renewing clauses. I'd rather pay more for a one time document that doesn't need a plan that needs to be cancelled. Why does every company feel the need to renew everything?
Hello Vince,
We're delighted to hear that you've enjoyed our service! Don't hesitate to send an email to [email protected] with questions or concerns, we're happy to help! Thank you :)
Had no problems in getting the doc completed I needed and was also able to edit and update a couple days later when some data change. Thanks for the great work. Was easy to canx the trial period subscription as well.
Hi there Richard,
Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!
Had to cancel because my business partner didn't want to sign the contract anymore. But I got useful tools to draft my contract.
Hi Patrick,
We appreciate your review but we're sorry you weren't able to use the document! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
Easy as pie to find and download the item I needed. :) Would recomend to anyone and will use again. They made accomplishing my project easy & pleasant.
Hi Simon,
So glad that you've enjoyed our document creation, we're happy that you're happy! If you have any questions or concerns, just send an email to [email protected]. Thanks!
I love the easy to fill out and easy to understand pre
Formatted documents. The selection is out of this world.
Hey Angela,
We're really happy to hear that you've enjoyed our document creation. If you have questions or concerns, please send an email to [email protected]. Thanks!
It was so easy to use. I got the paper work done and it's already on file. I would recommend this to all my friends. Thanks for getting me the documents that I needed.
Hello Kathy,
Thanks so much for taking the time to share your feedback, we greatly appreciate it! Please let us know if you have any questions or concerns, just send an email to [email protected]. Have a good day!
The ease of use and UI was very simple and easy to use. It took me through all of the important steps of completing a document.
Hi Quanita,
We appreciate your review and so glad you've enjoyed our service! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!
This is a great service... the platform is easy to navigate thru. Thanks so much for offering such great service.
Hi there Teee,
Thank you for your review, we're glad that you've enjoyed our service.
I found the legal document I needed hassle free with no obligations or unwanted risks involved. The template was easy to follow along. The document was very professional looking. Overall I was happy with the service and results. I would recommend Rocker Lawyer to my family and friends.
Hi Mardisa,
Thank you for your review and we're happy to hear you've enjoyed our product! If you have questions or concerns at this time, please send an email to [email protected]. Thanks again!
You helped me a lot. Thank you very much! You helped me a lot. Thank you very much! You helped me a lot. Thank you very much! You helped me a lot. Thank you very much!
Hello Nenad,
We're really glad that we could be of service to you and that you've enjoyed our product! Please let us know if you have any questions or concerns by sending and email to [email protected]. Thanks!
It was, quick, easy and I found exactly what I was looking for. Created my document and sent them as well.
Hello Lashonda,
We greatly appreciate your review and we're happy to hear that you've enjoyed our document creation! If you have any questions or concerns, just send an email to [email protected]. Thanks!
Answer: Sorry, but I would try any other service before Rocket Lawyer. All they will do is take your money and then tell you to go find a lawyer. Waste of time and $$.
Answer: Hi Norma. We're happy to assist with any questions you have. Give us a call at 877-881-0947 M-F 6am-6pm PST. -Matt
Answer: Hello Erma, We are more than happy to help you out with downgrading your membership. Please email [email protected] or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Robert, Thanks for your question. We do offer legal assistance/legal advice in our memberships. To find out more, please got to www.rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Brit, Thanks for your question. We are a legitimate business; our 7-day free trial does require credit/debit card information, but so long as it's downgraded (cancelled) within the 7 days, there is no billing whatsoever. If it isn't downgraded within that timeframe, then it will convert into the Premium Monthly Plan. You can downgrade your membership online, by phone, chat, or email. Please let us know if you have further questions or concerns.
Answer: Hello Randall, Please email us at [email protected] explaining your billing situation and be sure to include the email address that you've signed up with. The Free Trial is free for 7 days, if it's not cancelled within that time frame then it does convert into the Premium Monthly Plan, which is explained at the time of sign up. We hope to hear from you soon.
Answer: Hello Patrick, We're glad to look into this to make sure your membership was downgraded (cancelled). Please send an email to [email protected] including the email address that you've used to sign up with so we can take a look at your account.
Answer: Hi there Maria, Thanks for your question, but unfortunately this is not something that we can answer for you and we greatly apologize for that! You would need to get this answered by an attorney. If you're in a membership with us, you can ask a legal question in the "Ask a Lawyer" tab that we have when you're logged in to your account. If you need assistance locating it or if you'd like help with signing up for a membership, please call us at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hello Norma, We appreciate your question! Unfortunately I myself am not an attorney, so I am unable to answer your question as to how difficult it will be to file for a divorce on your own. At Rocket Lawyer, we do provide a Divorce Settlement Agreement and a Divorce Worksheet, which can help with this process, but it will not be the only documentation you will need. You may need to obtain documents from your local county clerk's office, I'd recommend giving them a call or visiting them in person. If you're in a membership with Rocket Lawyer, you're more than welcome to get a consultation set up with an attorney to discuss your situation at no extra cost. If you aren't in a membership and would like to find out more about what we have to offer, please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).


Hi Edward,
Thanks for your review and we're happy that you've enjoyed out document creation! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks again!