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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Awesome experience loved how easy it was to use the service, great job. Great job great job great job. Wonderful job. I would highly recommend this service.
Very user friendly. Documents are easy to find and fill out. You can chat with one of their attorneys while filling out the forms if need be. I also liked that what I was looking for came with documents that I needed but didn't know I needed. For me, so far so good.
Hi Barbara,
It's great to hear that you've had such a positive experience with our product and thanks for your review! Please feel free to email us at [email protected] with any questions or concerns, we're happy to help. Thanks again!
Efficient, effective, and friendly service with proper forms that made this process seamless. Thank you Rocket Lawyer!
Hi Alexander,
Thanks so much for trying out our service and we're glad that you've had such a great experience with us! If you have any questions or concerns, just send an email to [email protected] for assistance. Thanks again and enjoy the rest of your day :)
I discussed my (2) day hospital stay ($31,000) Bill with my insurance company. They advised me that the bills were denied due to "Out of Network". I live and work in a small town where there is no hospital. I went to the "Nearest" Hospital due to back pain, shortness of breath, tightness in check and major lower jaw pain, aching and throbbing. Heart Attacks are in my family, I was concerned a had a blockage of some sort, a minor heart attack or a stroke. When all said and done, I had pneumatic. Hospital did hold me over due to they were not 1005 sure I didn't have a blockage. I had a high resting heart rate & the symptoms were a walking checklist for a heart attack.
I was advised by my insurance company that I need to write an appeals letter. I was so angry and frustrated when I got off the phone that I couldn't think straight! I used one of your templates which helped me IMMENSELY on getting that letter written and in the mail. Your service was awesome. I will continue to use you in the future. THANK YOU!
Hello Camie,
It's awesome to hear that you've enjoyed our document creation process, we're thrilled to have you as a customer! We wish you the best with your health complications. Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks so much.
I needed an apartment lease and this one was thorough and the best part it was free. I even used a lawyer for one question at no charge
Hey there Sharon,
Thank you for taking the the time share your experience and trying out our service! If you have any questions or concerns at this time, just send an email to [email protected] for assistance. Thanks again!
Great assistance with navigating the legal platform. The associate was knowledgeable in the product and exuded confidence while providing me instruction; at the same time demonstrating patience while I familiarized myself with the platform.
Hey David,
We're excited to know that you've had such a positive experience with our product and hope that you'll use us again in the future if you ever need services like ours again! If you have any questions or concerns, just send an email to [email protected]. Thanks so much!
Rocket Lawyer was fast, friendly an very helpful. The website was user friendly an I've that they give u a follow up call.
Hi Joshua,
Thanks so much for taking the time to share your feedback, we're happy that you're happy! If you have any questions or concerns at this time, just send an email to [email protected] for assistance. Thanks again!
Super easy to use!
Great, friendly staff!
No hassle whatsoever when cancelling my free membership!
They will save my information for me if I ever need to write up any other legal documents!
Hi there Victor,
Thanks so much for your review, we're so glad that you've enjoyed our product and customer service! If you have any questions or concerns, just send an email to [email protected] for assistance. Thanks again!
It was very easy to use and it covers a lot of areas. We didn't need it much for this time, but we would use again next year.
Thanks for giving us a trial period.
Hey Naomi,
We sincerely appreciate your review and glad to know that you've enjoyed our Free Trial! Please don't hesitate to email us at [email protected] with any questions or concerns, we're happy to help! Thanks :)
After using this product it was very easy to do. And was so helpful. I will use your services again soon..
Hello Marilyn,
We're so happy to hear that you've had such a positive experience with our service and we hope that you do end up using our services again in the future! If you have any questions or concerns, please email us at customeroutreach@rocketlawyer. Thank you and have a great day!
I thank you rocket lawyer for being a great help for me to get ideas. I am really lucky that i got access to it and really appreciate this
Hi Harpreet,
We are pleased that you've enjoyed our service and appreciate your feedback! Please feel free to email us at [email protected] with any questions or concerns. Thank you!
The policy and procedures form I needed to set up was completely laid out for me and covered all necessary information. When completed, it was professional and formatted well.
Hi Cathy,
We are pleased that you've enjoyed our service and appreciate your feedback! Please feel free to email us at [email protected] with any questions or concerns. Thank you!
Such an easy website to get around and find what you need and complete. It was a clean way to find documents and takes away the headache of not knowing what to write on your own. Amazing website!
Hey Jess,
We sincerely appreciate you taking the time to leave us a review and so glad that you've enjoyed our service! If you have any questions or concerns at this time, please email us at [email protected] for assistance. Thanks!
I have never seen before any site like this. I using it from last few years. I am very satisfied from this site thank God.
Hi Shad,
We're so glad that you've enjoyed our service and appreciate your review so much! If you have any questions or concerns, just send an email to [email protected]. Thank you!
Super for a Lease rental agreement. The questions walk you through the process. I will use Rocket Lawyer again for sure!
Hello M. H.,
Thank you for your review, we're happy to hear that you've had a great experience with our product! Please feel free to email us at [email protected] with any questions or concerns, we're happy to help. Thanks again!
I typed and purchased the Durable Power of Attorney document.
The questioning was simple to understand and I love just being able to print, pay and go.
Thanks
Hey Heidi,
Thanks for sharing your experience and trying out our service, we really appreciate it! If you have any questions or concerns at this time, please feel free to email us at [email protected] for assistance, we're happy to help! Thanks again.
I have found so many thing to assist my family since we are a blended family per say. To assist in legal matters to protect us all. In some form or way and also to assist us to get our business going as well. Thank you for all the assistance wonderful site!
Hello Leonora,
It's great to know that you've had a positive experience with our product and appreciate your review! Please let us know if you have any questions or concerns by sending an email to [email protected] for assistance. Thank you!
Very good product & we are very pleased with how well it helped us in our particular situation. Great time saver!
Hello Sandra,
Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, just send an email to [email protected] for assistance. Thanks again and have a great day :)
Very nice and easy to use website. A very thorough knowledge of the law and my documents were concise and to the point.
Hi Coy,
We're really glad that you'v enjoyed our document creation and hope that you return in the future! Please let us know if you have any questions or concerns by sending an email to [email protected] for assistance. Thanks!
This was the easiest, simplest legal experience I've ever had. For forty bucks and 45 minutes work I got a "hold harmless" agreement done and signed, on-line.
Hey Peter,
It's wonderful to hear that you've had such a positive experience with our service and was able to help you out in your time of need. If you have any questions or concerns, just send an email to [email protected] for assistance. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ryan,
So glad that you've enjoyed our product, we're happy that you're happy! If you have any questions or concerns, please send an email to [email protected] for assistance. Thanks so much!