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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Easy to do. I didn't like having to cancel the membership fee. But, I'm very pleased with the service I received and ease of use of the website.
We recently experimented with a trial document that we found we did not need. Our call for refund/cancellation of the unrequired memebership was handled with grace and ease. We will certainly call on RocketLawyer for any needs we may have in future.
Hi Tracy,
Thank you for trying out our service, we hope you return in the future if you ever need services like ours again! Let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day and thanks again.
After printing and using one document about one year ago, Rocket Lawyer was were I returned to, to draft and print another useful document.
Thank you and see you again.
Marty T
Hi Martin,
We're really glad that you decided to come back to Rocket Lawyer for your legal document, that's awesome! We hope that you return in the future and please don't hesitate to email us at [email protected] with any questions or concerns. Thanks so much, Martin!
I was thrilled with the ease of use, the detailed options availed, and the clean, through finished projects.
Hi Sylvia,
We greatly appreciated your review and happy to hear you've enjoyed our product! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thank-you!
I was surprised at how quickly and easily it was to fill in and create the 3 forms i needed! I highly recommend using Rocket Lawyer to every one that needs a legal document.
Hey Michael,
So glad you've enjoyed our services, we're happy that you're happy! If you have any questions or concerns at this time, just send an email to [email protected]. Have a great day!
Very sweet fast experience, would definitely consider using the service again if something requires it :)
Hello Love,
Thanks so much for your review and trying our service! If you have any questions or concerns at this time, just send an email to [email protected]. Have a great day!
I'm impressed with the application. I have nailed good deals with just the press of this figure tip application. I encounter a number of transactions that require a read up person to comprehend. The application comes in handy to do this. The template has been so well summarized.
Hi Musonga,
We are delighted to hear that you've had such a great experience with our product and appreciate your patronage! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!
Highly recommended! Rocket Lawyer
I was able to create documents for free within the first week trial. In the future when my business growth. I will definitely continue using this service.
Hello Johanna,
Thanks for taking the time to share your feedback, it's greatly appreciated! Please don't hesitate to email us at [email protected] with any questions or concerns. Have a wonderful day! :)
Making the POA for my daughter was so easy. A big relief for her to have this in place. So easy to do. Big thanks!
Hi Josephine,
Thanks so much for your review, we're so glad that you've had a positive experience with our document creation! If you have any questions or concerns, just send an email to [email protected]. Have a wonderful day!
It was easy to navigate and most topics were very clear on how to respond. Even though I will not used the contract for Deed I did online, I would use this services again if needed.
Hey Barbara,
We're really glad that you've enjoyed using our service and appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
I was able to download an affidavit with ease. After I received my complete form I called to cancel the payment and did so with great customer service. I'm very pleased with this site
Hi Mary,
It's great to know that you've had such a positive experience with our product and thanks for your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a wonderful day!
Need to be able to chg margins, fonts, etc. I only used one option in Landlord/tenant portion to do the delinquency letter.
Hello Deborah,
We appreciate your feedback, but we wanted to let you know that we do have manual editing options where you can alter things that you've mentioned! Manual edit is available for paying members through our Advanced Editor on the site or customers can download documents as Word files. Please let us know if you have any questions or concerns at this time by sending an email to [email protected]. Thanks!
I explored the free trial and was completely satisfied with the online experience. Thanks so much. I have already cancelled my free trial within the 7 days allowed. I spoke to Aaron who was completely friendly. I expected to get a hard time when cancelling. Was totally shocked at how nice and friendly Aaron was that I cancelled with. Thanks so much for the experience.
Hi Yvonne,
We appreciate your review and happy to hear that you've had a positive experience with our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!
Got what I needed to complete the process. The form is acceptable to us and we will be back. There are many forms that can be very helpful for me if I was not retired.
Hello Rex,
Thanks for leaving us a review and we're delighted to know that you've enjoyed our document process! If you have any questions or concerns at this time, just send an email to [email protected]. Have a great day!
I have set up a new corporation for my small computer business and the process with Rocket Lawyer made it very simple to follow and to complete the necessary steps to start forming my corporation. A+++
Hello Andrew,
It's great to know that you've had a positive experience with incorporating your business! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
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Hey Theron,
Thanks for your four-star review, it's greatly appreciated and we hope you've enjoyed your time with our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!
Great service for what I needed a great web site for legal stuff. I would recommend and use it again
Hi Steven,
We're glad to hear that you've enjoyed our product and hope that you come back if you ever need services like ours in the future! Please don't hesitate to email us at [email protected] with any questions or concerns. Take care!
Great and Easy. Nothing else much to say but I have to add more characters so that review will go through.
Hello David,
Thanks for your review and we're glad you found the service easy to use! Please let us know if you have any questions or concerns by emailing us at [email protected] Thanks again!
The document that was produced was very helpful. I'd suggest that all my friends check out Rocket Lawyer.
Hello Wesley,
We're really pleased to hear that you've had such a good experience with us and appreciate your review! If you have any questions or concerns, just send an email to [email protected]. Thanks so much!
I was trying to create a rental agreement and had difficulty loading form. I called for assistance and immediately got a very helpful knowledgeable gentleman in the phone who walked me through the steps I needed to take on my computer and was able to complete it with no more problems. Thank you!
Hi Donna,
It's wonderful to hear that you've enjoyed your experience with one of our representatives! If you have any further questions or concerns, just send an email to [email protected]. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Keith,
Thanks for sharing your feedback and we're glad that you enjoyed our service overall. If you have any questions or concerns, please email us at [email protected]. Have a great day!