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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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I was in need of a Lease agreement for a non-profit leasing a space to another non-profit. After answering some straightforward questions in the app, I was able to download an MS-Word file that was easily edited to perfectly meet my needs.
I highly recommend this service for anyone needing legal documents.
Completely satisfied with product and customer service experience. Will use again when I need the type of service offered
Hi Danice,
We're really glad that you've enjoyed our service and thanks for your review! Please let us know if you have any questions or concerns at this time by emailing us at [email protected]. Thanks again!
It was so easy, and just what I needed. I would recommend if you need legal documents
Hello Shirley,
We sincerely appreciate your review and that you'd recommend us to others! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
No problem at all. Very easy to follow. Gave me the results I needed. Have been wanting to get wills done for quite awhile. Finally through Rocket Lawyer free trial it was possible. I am very thankful to Rocket Lawyer.
Hello Mary,
Thanks for taking the time to share your review and we're so glad that our services were able to help you get your estate planning documents! If you have any questions or concerns, please email us at [email protected]. Thanks again, Mary!
For the second time in ten years I required an outline for a particular legal form and Rocket Lawyer was there to help at reasonable cost.
Hi Greg,
We're really happy to hear that you've been able to depend on Rocket Lawyer for your legal documents, that's great! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!
I appreciated the free trial period and my one question was answered promptly.
Hello Andrew,
We're really glad that you've had a positive experience with our service and hope that you'll return in the future if you ever need services like ours again! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks so much!
A friend told me about RocketLawyer and I was thoroughly impressed. Easy to use, extremely helpful and expert advice.
Hey Billy,
It's wonderful to know that you've enjoyed our service, that's great! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thank you!
Great site for drawing up lots of different legal documents. I used the free trial and then canceled before being charged. Very helpful site.
Hi Priscilla,
Thanks so much for leaving us a review and we're so glad that you've had a positive experience with us! If you have any questions or concerns, just send an email to [email protected]. Have a great day!
I needed a lease agreement quick and Rocket Lawyer knew exactly how I wanted it. I did it fast with no complications.
Hi Holly,
We're happy to hear that you've had a great experience with out product and thanks for leaving us a review! Please email us at [email protected] with any questions or concerns. Have a wonderful day!
It was very easy to create the documents I needed and customize them. I used the trial membership. I was able to readily cancel the membership later.
Hi Tommi,
So glad that you've enjoyed our service, we're happy that you're happy! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
Quick and awesome. Good to have good legal documents available so quickly and easily.
Hello Mayumi,
We're delighted to know that you've had a positive experience with our service, that's awesome! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks and have a great day!
I went on the Rocket Lawyer to find exactly what I wanted with out any problem and I felt that as of right now I cannot afford to pay for it every month right now so I was able to cancel my free trial like it say, and when I am ready I can go back on and accept the payment plan that I wanted, and it was not hard to do, and from what I can see the Rocket Lawyer can be very helpful in many ways.
Hey Ronald,
We're happy to hear that you've enjoyed our service and you're more than welcome to come back whenever you need our services! Please let us know if you have any questions or concerns by emailing us at [email protected] Thanks!
Hi Mary,
It's awesome to know that you were able to get what you needed from our service and appreciate your review! If you have any questions or concerns, just send an email to [email protected]. Thank you!
I was helping a sibling and have no knowledge or experience of US agreement law. Your website have been a huge help! Its convenient, easy to use and the free trial allows me to have a go first. Thank YOu!
Hello Sophie,
Thanks so much for taking the time to leave us a review, it's sincerely appreciated! Please don't hesitate to email us at [email protected] with any questions or concerns. Have a wonderful rest of your week!
Excellent forms saving us a lot of money and easy to use
Hello Wilfred,
We appreciate your review and hope that you continue using our product in the future! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!
I watched a Retro Report that featured Freedom of Information Act and Rocket Lawyer facilitated my request hassle free, and better yet, free of charge. I'll be happy to pay the premium if a dire need arises.
Hi Guillermo,
Thanks for your feedback and we're really glad that you've enjoyed our 7-Day Free Trial! If you have any questions or concerns, just send an email to [email protected]. Have a great day.
Overall very simple process to get my business legitimate!
Rocket Lawyer asks a few questions, and if you have questions they have staff on hand who can help you understand everything!
I even received a phone call after completing everything to make sure I was good to go!
Hello Dwight,
We are delighted to know that you've had such a positive experience with our service and appreciate you taking the time to leave us a review, thank you so much! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thank you!
The form I used provided easily understood explanations for some choices that needed to be made. Very helpful. I would recommend this.
Hello VR,
We're so glad that you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns, please email us at [email protected]. Thanks!
I needed a quick and professional looking promissory note. The process was so easy and my documents look great. Will pass this helpful site to my employer.
Hey Scott,
We appreciate your review and you spreading the word about Rocket Lawyer! It's wonderful that you've had such a positive experience with us, but please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day.
Great way of making a contract. Everything you need in a few steps. Quick and easy. Great for customizing what you want. Also great customer service.
Hello Jennifer,
It's wonderful to hear that you've had such a positive experience with us and thanks for leaving us feedback, we really appreciate it! Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks again, Jennifer.
Answer: Sorry, but I would try any other service before Rocket Lawyer. All they will do is take your money and then tell you to go find a lawyer. Waste of time and $$.
Answer: Hi Norma. We're happy to assist with any questions you have. Give us a call at 877-881-0947 M-F 6am-6pm PST. -Matt
Answer: Hello Erma, We are more than happy to help you out with downgrading your membership. Please email [email protected] or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Robert, Thanks for your question. We do offer legal assistance/legal advice in our memberships. To find out more, please got to www.rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Brit, Thanks for your question. We are a legitimate business; our 7-day free trial does require credit/debit card information, but so long as it's downgraded (cancelled) within the 7 days, there is no billing whatsoever. If it isn't downgraded within that timeframe, then it will convert into the Premium Monthly Plan. You can downgrade your membership online, by phone, chat, or email. Please let us know if you have further questions or concerns.
Answer: Hello Randall, Please email us at [email protected] explaining your billing situation and be sure to include the email address that you've signed up with. The Free Trial is free for 7 days, if it's not cancelled within that time frame then it does convert into the Premium Monthly Plan, which is explained at the time of sign up. We hope to hear from you soon.
Answer: Hello Patrick, We're glad to look into this to make sure your membership was downgraded (cancelled). Please send an email to [email protected] including the email address that you've used to sign up with so we can take a look at your account.
Answer: Hi there Maria, Thanks for your question, but unfortunately this is not something that we can answer for you and we greatly apologize for that! You would need to get this answered by an attorney. If you're in a membership with us, you can ask a legal question in the "Ask a Lawyer" tab that we have when you're logged in to your account. If you need assistance locating it or if you'd like help with signing up for a membership, please call us at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hello Norma, We appreciate your question! Unfortunately I myself am not an attorney, so I am unable to answer your question as to how difficult it will be to file for a divorce on your own. At Rocket Lawyer, we do provide a Divorce Settlement Agreement and a Divorce Worksheet, which can help with this process, but it will not be the only documentation you will need. You may need to obtain documents from your local county clerk's office, I'd recommend giving them a call or visiting them in person. If you're in a membership with Rocket Lawyer, you're more than welcome to get a consultation set up with an attorney to discuss your situation at no extra cost. If you aren't in a membership and would like to find out more about what we have to offer, please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).


Hello Jon,
Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns, just send an email to [email protected]. Have a great day!