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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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I was in need of a Lease agreement for a non-profit leasing a space to another non-profit. After answering some straightforward questions in the app, I was able to download an MS-Word file that was easily edited to perfectly meet my needs.
I highly recommend this service for anyone needing legal documents.

Date of experience: October 29, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Jon,

Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns, just send an email to [email protected]. Have a great day!

Michigan
1 review
0 helpful votes
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Everything I needed
October 28, 2019

Completely satisfied with product and customer service experience. Will use again when I need the type of service offered

Date of experience: October 26, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Danice,

We're really glad that you've enjoyed our service and thanks for your review! Please let us know if you have any questions or concerns at this time by emailing us at [email protected]. Thanks again!

California
1 review
0 helpful votes
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Perfect
October 25, 2019

It was so easy, and just what I needed. I would recommend if you need legal documents

Date of experience: October 25, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Shirley,

We sincerely appreciate your review and that you'd recommend us to others! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Washington
1 review
0 helpful votes
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Will easy
October 24, 2019

No problem at all. Very easy to follow. Gave me the results I needed. Have been wanting to get wills done for quite awhile. Finally through Rocket Lawyer free trial it was possible. I am very thankful to Rocket Lawyer.

Date of experience: October 24, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Mary,

Thanks for taking the time to share your review and we're so glad that our services were able to help you get your estate planning documents! If you have any questions or concerns, please email us at [email protected]. Thanks again, Mary!

Texas
1 review
0 helpful votes
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Just right
October 24, 2019

For the second time in ten years I required an outline for a particular legal form and Rocket Lawyer was there to help at reasonable cost.

Date of experience: October 24, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Greg,

We're really happy to hear that you've been able to depend on Rocket Lawyer for your legal documents, that's great! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!

New Jersey
1 review
0 helpful votes
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Prenuptial Agreement
October 24, 2019

I appreciated the free trial period and my one question was answered promptly.

Date of experience: October 24, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Andrew,

We're really glad that you've had a positive experience with our service and hope that you'll return in the future if you ever need services like ours again! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks so much!

Florida
1 review
0 helpful votes
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Amazed
October 23, 2019

A friend told me about RocketLawyer and I was thoroughly impressed. Easy to use, extremely helpful and expert advice.

Date of experience: October 23, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Billy,

It's wonderful to know that you've enjoyed our service, that's great! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thank you!

Louisiana
1 review
0 helpful votes
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Great Site for Legal Documents
October 23, 2019

Great site for drawing up lots of different legal documents. I used the free trial and then canceled before being charged. Very helpful site.

Date of experience: October 23, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Priscilla,

Thanks so much for leaving us a review and we're so glad that you've had a positive experience with us! If you have any questions or concerns, just send an email to [email protected]. Have a great day!

New Jersey
1 review
0 helpful votes
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It was an extremely easy process!
October 23, 2019

I needed a lease agreement quick and Rocket Lawyer knew exactly how I wanted it. I did it fast with no complications.

Date of experience: October 22, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Holly,

We're happy to hear that you've had a great experience with out product and thanks for leaving us a review! Please email us at [email protected] with any questions or concerns. Have a wonderful day!

Texas
1 review
0 helpful votes
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Power of attorney and living wil
October 22, 2019

It was very easy to create the documents I needed and customize them. I used the trial membership. I was able to readily cancel the membership later.

Date of experience: October 21, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Tommi,

So glad that you've enjoyed our service, we're happy that you're happy! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

New Jersey
1 review
0 helpful votes
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Awesome and quick
October 22, 2019

Quick and awesome. Good to have good legal documents available so quickly and easily.

Date of experience: October 20, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Mayumi,

We're delighted to know that you've had a positive experience with our service, that's awesome! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks and have a great day!

Texas
1 review
0 helpful votes
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Rocket Lawyer experience
October 22, 2019

I went on the Rocket Lawyer to find exactly what I wanted with out any problem and I felt that as of right now I cannot afford to pay for it every month right now so I was able to cancel my free trial like it say, and when I am ready I can go back on and accept the payment plan that I wanted, and it was not hard to do, and from what I can see the Rocket Lawyer can be very helpful in many ways.

Date of experience: October 20, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Ronald,

We're happy to hear that you've enjoyed our service and you're more than welcome to come back whenever you need our services! Please let us know if you have any questions or concerns by emailing us at [email protected] Thanks!

Florida
1 review
0 helpful votes
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Excellent
October 22, 2019

Very easy to understand and to fill out. Thank you so much.

Date of experience: October 19, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Mary,
It's awesome to know that you were able to get what you needed from our service and appreciate your review! If you have any questions or concerns, just send an email to [email protected]. Thank you!

Australia
1 review
0 helpful votes
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Fantastic!
October 21, 2019

I was helping a sibling and have no knowledge or experience of US agreement law. Your website have been a huge help! Its convenient, easy to use and the free trial allows me to have a go first. Thank YOu!

Date of experience: October 18, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Sophie,

Thanks so much for taking the time to leave us a review, it's sincerely appreciated! Please don't hesitate to email us at [email protected] with any questions or concerns. Have a wonderful rest of your week!

South Carolina
2 reviews
0 helpful votes
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Document creation
October 21, 2019

Excellent forms saving us a lot of money and easy to use

Date of experience: October 17, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Wilfred,

We appreciate your review and hope that you continue using our product in the future! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!

Texas
1 review
0 helpful votes
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I watched a Retro Report that featured Freedom of Information Act and Rocket Lawyer facilitated my request hassle free, and better yet, free of charge. I'll be happy to pay the premium if a dire need arises.

Date of experience: October 15, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Guillermo,

Thanks for your feedback and we're really glad that you've enjoyed our 7-Day Free Trial! If you have any questions or concerns, just send an email to [email protected]. Have a great day.

South Carolina
1 review
0 helpful votes
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Overall very simple process to get my business legitimate!
Rocket Lawyer asks a few questions, and if you have questions they have staff on hand who can help you understand everything!
I even received a phone call after completing everything to make sure I was good to go!

Date of experience: October 6, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Dwight,

We are delighted to know that you've had such a positive experience with our service and appreciate you taking the time to leave us a review, thank you so much! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thank you!

Massachusetts
1 review
0 helpful votes
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Excellent forms, easy to understand.
October 3, 2019

The form I used provided easily understood explanations for some choices that needed to be made. Very helpful. I would recommend this.

Date of experience: October 3, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello VR,

We're so glad that you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns, please email us at [email protected]. Thanks!

Kansas
1 review
0 helpful votes
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I needed a quick and professional looking promissory note. The process was so easy and my documents look great. Will pass this helpful site to my employer.

Date of experience: October 3, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Scott,

We appreciate your review and you spreading the word about Rocket Lawyer! It's wonderful that you've had such a positive experience with us, but please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day.

Virginia
1 review
0 helpful votes
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Great
October 2, 2019

Great way of making a contract. Everything you need in a few steps. Quick and easy. Great for customizing what you want. Also great customer service.

Date of experience: October 2, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Jennifer,

It's wonderful to hear that you've had such a positive experience with us and thanks for leaving us feedback, we really appreciate it! Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks again, Jennifer.