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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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Fast and Easy
November 12, 2019

The website was easy to navigate through and easy prompts with explanations. Once I inputted everything I needed it was easy as pushing a button to say finish and print.

Date of experience: November 12, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey LeCretia,

We're very glad to hear that you've enjoyed our product and thank you for your review! If you have any questions or concerns, just send an email to [email protected]. Have a wonderful day! :)

California
1 review
0 helpful votes
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Thank you for giving me the tools to be my own management company. I save thousands a year taking care of my own properties myself and I am legally protected. Ty

Date of experience: November 12, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Gioia,

That makes us so happy to know that we've been able to save you money by using our program, that's wonderful! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!

Florida
1 review
0 helpful votes
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SIGN DOCUMENTS ONLINE
November 11, 2019

VERY NIFTY AND CONVENIENT. I LOVE SIGNING DOCUMENTS THIS WAY, BECAUSE THEN THEY AUTO SEND A COPY TO MY EMAIL WHICH IS VERY PROFESSIONAL AND AGAIN CONVENIENT.

Date of experience: November 11, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Shante,

We're pleased to hear that you've enjoyed our document creation and eSign services, that's awesome! If you have any questions or concerns at this time, please email us at [email protected]. Have a great week!

Colorado
1 review
0 helpful votes
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Ask an Attorney
November 11, 2019

Kevin Sanderson Esq. Answered my question briefly and to the point.
Very helpful

Date of experience: November 10, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Sandra,

It's great to hear that you've had a positive experience with our Ask a Lawyer utility! Please don't hesitate to email us at [email protected] with questions or concerns. Thank you! :)

Massachusetts
1 review
0 helpful votes
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Great
November 11, 2019

It really gives you an idea as to how power of attorney should be like and should look like. And will rate it as excellent. And anyone could benefit from it.

Date of experience: November 10, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Jennifer,

Thanks so much for sharing your experience and leaving us a review! If you have any questions or concerns at this time, just send an email to [email protected]. Have a wonderful day!

Colorado
1 review
0 helpful votes
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Excellent service at all times.
November 11, 2019

I have had excellent help from this site. This is a no hassle resolution to minor issues with a good faith outcome between two individuals.

Date of experience: November 9, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Cathy,

Thank you for your review and we're happy to hear our services were able to help you get what you needed taken care of. Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks again!

Florida
1 review
0 helpful votes
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Excellent
November 11, 2019

My experience with this website was above and beyond my expectations. One same word thank you all of your help and also I have achieved what I needed.

Date of experience: November 9, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Mirca,

That's wonderful to hear you've enjoyed our service and we appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Florida
1 review
0 helpful votes
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Affidavit submission
November 7, 2019

The document served it's purpose. The case has been reopened.

Date of experience: November 7, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Timothy.

So glad you've enjoyed our document creation, we're happy that you're happy! If you have questions or concerns, just send an email to [email protected]. Have a wonderful day!

Tennessee
1 review
0 helpful votes
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Exactly what I needed
November 7, 2019

It was easy to navigate, easy to fill out and not too wordy, as legal papers can be. We sold a truck and needed papers for signatures. I will go to Rocket Lawyer 1st for all my look legal needs. It is a lot cheaper than hiring a lawyer and very convenient.

Date of experience: November 7, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Martha,

It's awesome to hear that our service was able to help you save money and make this an easy process for you! If you have any questions or concerns at this time, please email us at [email protected]. Thanks!

California
1 review
0 helpful votes
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Quick and easy to use
November 7, 2019

Needed a standard loan agreement and was able to just pull it up and fill it out. Also easy to sign and send to the other party to sign

Date of experience: November 7, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Krystal,

Thank you for leaving us a review and we're delighted to hear that you've had a positive experience with our document creation and eSign! Please let us know if you have questions or concerns by emailing us at [email protected]. Take care!

Colorado
1 review
0 helpful votes
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Was overwhelmed until I printed your form for free then called and down graded and didnt have to pay
There was free advice about my rites as a landlord

Date of experience: November 6, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Elizabeth,

We sincerely appreciate your review and so glad that you've enjoyed our service! Please don't hesitate to email us at [email protected]. Thanks!

Texas
2 reviews
0 helpful votes
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Found your site helpfu, easy to do, and helpful friendly staff. Would certainly recommend to others.

Date of experience: November 6, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Jessica,

We're so glad that you've had such a positive experience with us and appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Washington
1 review
0 helpful votes
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Very professional and easy to access
November 6, 2019

Amazing that my requested lease info populated specific to Oregon law.
Very nice that I can access my documents after membership expires

Date of experience: November 6, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Anton,

It's awesome to hear you've had such a good experience with our service! If you have any questions or concerns, just send an email to [email protected]. Thanks!

Florida
1 review
0 helpful votes
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Excelent
November 6, 2019

First time using the website and found it very easy and appropriate for my situation.

Date of experience: November 5, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Hector,

Thanks so much for taking the time to share your feedback and we're glad that you've enjoyed our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a wonderful day!

Missouri
2 reviews
0 helpful votes
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Great resource
November 5, 2019

The lawyer answered my question very fast and in language I could understand. Thank you, guys!

Date of experience: November 5, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Marcella,

We greatly appreciate your review and happy to hear you've enjoyed our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Idaho
1 review
0 helpful votes
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Proxy
November 4, 2019

The interview process is a clever way of creating the form. It was easy to get a finished product.

Date of experience: November 3, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hey Gloria,

It's wonderful to hear that you've enjoyed our document creation process, that's awesome! If you have any questions or concerns at this time, just send an email to [email protected]. Thank you!

Colorado
1 review
0 helpful votes
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Excellent, I got a real person on the phone right away. Able to download necessary and professional documents, thank you

Date of experience: November 3, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Sandra,

We really appreciate you taking the time to leave us a review and happy to hear you were able to get the assistance you needed! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Georgia
1 review
0 helpful votes
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Lease Agreement
November 4, 2019

Your website helped me in a time of need to put together a lease agreement

Date of experience: November 2, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hi Carla,

We're delighted to hear that you've had a positive experience with our product! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

New York
1 review
0 helpful votes
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I needed a Hold Harmless contract on a fender-bender accident that I paid the other party a small amount to settle. I wanted to make sure he doesn't have any future claims. It was very easy to navigate and find the form, complete it, send it to the other party and get a signed doc back the same day.

Date of experience: October 31, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello Allen,

We are so glad that our services were able to assist you! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Minnesota
1 review
0 helpful votes
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Easement
October 31, 2019

Reply was swift, but, too much legal language for a simple easement for a private sewer line across the neighbors. Did not provide a good template for Minnesota, both husband and wife must sign. The Neighbor can grant a simple easement to remove title encumbrances from both properties. I have to seek counsel in Minnesota.

Date of experience: October 31, 2019
Velma A. — Rocket Lawyer Rep
over a year old

Hello John,

We're very sorry that you've had this kind of experience with one of our documents. If there is anything that we can do to assist you with this matter at this time, please email us at [email protected].