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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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The website was easy to navigate through and easy prompts with explanations. Once I inputted everything I needed it was easy as pushing a button to say finish and print.
Thank you for giving me the tools to be my own management company. I save thousands a year taking care of my own properties myself and I am legally protected. Ty
Hi Gioia,
That makes us so happy to know that we've been able to save you money by using our program, that's wonderful! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!
VERY NIFTY AND CONVENIENT. I LOVE SIGNING DOCUMENTS THIS WAY, BECAUSE THEN THEY AUTO SEND A COPY TO MY EMAIL WHICH IS VERY PROFESSIONAL AND AGAIN CONVENIENT.
Hey Shante,
We're pleased to hear that you've enjoyed our document creation and eSign services, that's awesome! If you have any questions or concerns at this time, please email us at [email protected]. Have a great week!
Kevin Sanderson Esq. Answered my question briefly and to the point.
Very helpful
Hello Sandra,
It's great to hear that you've had a positive experience with our Ask a Lawyer utility! Please don't hesitate to email us at [email protected] with questions or concerns. Thank you! :)
It really gives you an idea as to how power of attorney should be like and should look like. And will rate it as excellent. And anyone could benefit from it.
Hello Jennifer,
Thanks so much for sharing your experience and leaving us a review! If you have any questions or concerns at this time, just send an email to [email protected]. Have a wonderful day!
I have had excellent help from this site. This is a no hassle resolution to minor issues with a good faith outcome between two individuals.
Hi Cathy,
Thank you for your review and we're happy to hear our services were able to help you get what you needed taken care of. Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks again!
My experience with this website was above and beyond my expectations. One same word thank you all of your help and also I have achieved what I needed.
Hi Mirca,
That's wonderful to hear you've enjoyed our service and we appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
The document served it's purpose. The case has been reopened.
Hey Timothy.
So glad you've enjoyed our document creation, we're happy that you're happy! If you have questions or concerns, just send an email to [email protected]. Have a wonderful day!
It was easy to navigate, easy to fill out and not too wordy, as legal papers can be. We sold a truck and needed papers for signatures. I will go to Rocket Lawyer 1st for all my look legal needs. It is a lot cheaper than hiring a lawyer and very convenient.
Hi Martha,
It's awesome to hear that our service was able to help you save money and make this an easy process for you! If you have any questions or concerns at this time, please email us at [email protected]. Thanks!
Needed a standard loan agreement and was able to just pull it up and fill it out. Also easy to sign and send to the other party to sign
Hey Krystal,
Thank you for leaving us a review and we're delighted to hear that you've had a positive experience with our document creation and eSign! Please let us know if you have questions or concerns by emailing us at [email protected]. Take care!
Was overwhelmed until I printed your form for free then called and down graded and didnt have to pay
There was free advice about my rites as a landlord
Hello Elizabeth,
We sincerely appreciate your review and so glad that you've enjoyed our service! Please don't hesitate to email us at [email protected]. Thanks!
Found your site helpfu, easy to do, and helpful friendly staff. Would certainly recommend to others.
Hi Jessica,
We're so glad that you've had such a positive experience with us and appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
Amazing that my requested lease info populated specific to Oregon law.
Very nice that I can access my documents after membership expires
Hello Anton,
It's awesome to hear you've had such a good experience with our service! If you have any questions or concerns, just send an email to [email protected]. Thanks!
First time using the website and found it very easy and appropriate for my situation.
Hi Hector,
Thanks so much for taking the time to share your feedback and we're glad that you've enjoyed our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a wonderful day!
The lawyer answered my question very fast and in language I could understand. Thank you, guys!
Hi Marcella,
We greatly appreciate your review and happy to hear you've enjoyed our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
The interview process is a clever way of creating the form. It was easy to get a finished product.
Hey Gloria,
It's wonderful to hear that you've enjoyed our document creation process, that's awesome! If you have any questions or concerns at this time, just send an email to [email protected]. Thank you!
Excellent, I got a real person on the phone right away. Able to download necessary and professional documents, thank you
Hello Sandra,
We really appreciate you taking the time to leave us a review and happy to hear you were able to get the assistance you needed! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
Your website helped me in a time of need to put together a lease agreement
Hi Carla,
We're delighted to hear that you've had a positive experience with our product! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
I needed a Hold Harmless contract on a fender-bender accident that I paid the other party a small amount to settle. I wanted to make sure he doesn't have any future claims. It was very easy to navigate and find the form, complete it, send it to the other party and get a signed doc back the same day.
Hello Allen,
We are so glad that our services were able to assist you! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!
Reply was swift, but, too much legal language for a simple easement for a private sewer line across the neighbors. Did not provide a good template for Minnesota, both husband and wife must sign. The Neighbor can grant a simple easement to remove title encumbrances from both properties. I have to seek counsel in Minnesota.
Hello John,
We're very sorry that you've had this kind of experience with one of our documents. If there is anything that we can do to assist you with this matter at this time, please email us at [email protected].
Answer: Sorry, but I would try any other service before Rocket Lawyer. All they will do is take your money and then tell you to go find a lawyer. Waste of time and $$.
Answer: Hi Norma. We're happy to assist with any questions you have. Give us a call at 877-881-0947 M-F 6am-6pm PST. -Matt
Answer: Hello Erma, We are more than happy to help you out with downgrading your membership. Please email [email protected] or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Robert, Thanks for your question. We do offer legal assistance/legal advice in our memberships. To find out more, please got to www.rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Brit, Thanks for your question. We are a legitimate business; our 7-day free trial does require credit/debit card information, but so long as it's downgraded (cancelled) within the 7 days, there is no billing whatsoever. If it isn't downgraded within that timeframe, then it will convert into the Premium Monthly Plan. You can downgrade your membership online, by phone, chat, or email. Please let us know if you have further questions or concerns.
Answer: Hello Randall, Please email us at [email protected] explaining your billing situation and be sure to include the email address that you've signed up with. The Free Trial is free for 7 days, if it's not cancelled within that time frame then it does convert into the Premium Monthly Plan, which is explained at the time of sign up. We hope to hear from you soon.
Answer: Hello Patrick, We're glad to look into this to make sure your membership was downgraded (cancelled). Please send an email to [email protected] including the email address that you've used to sign up with so we can take a look at your account.
Answer: Hi there Maria, Thanks for your question, but unfortunately this is not something that we can answer for you and we greatly apologize for that! You would need to get this answered by an attorney. If you're in a membership with us, you can ask a legal question in the "Ask a Lawyer" tab that we have when you're logged in to your account. If you need assistance locating it or if you'd like help with signing up for a membership, please call us at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hello Norma, We appreciate your question! Unfortunately I myself am not an attorney, so I am unable to answer your question as to how difficult it will be to file for a divorce on your own. At Rocket Lawyer, we do provide a Divorce Settlement Agreement and a Divorce Worksheet, which can help with this process, but it will not be the only documentation you will need. You may need to obtain documents from your local county clerk's office, I'd recommend giving them a call or visiting them in person. If you're in a membership with Rocket Lawyer, you're more than welcome to get a consultation set up with an attorney to discuss your situation at no extra cost. If you aren't in a membership and would like to find out more about what we have to offer, please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).


Hey LeCretia,
We're very glad to hear that you've enjoyed our product and thank you for your review! If you have any questions or concerns, just send an email to [email protected]. Have a wonderful day! :)