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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Well laid out, questions on point and relevant. Clear instructions and explanations. Great FREE experience.
I had need for one small document and Rocket offered that document "completely free." Easy to prepare and Print. I easily disabled my account so that no charges would accrue. I will retain this experience and may seek further assistance in the future.
Hi John,
We sincerely appreciate your review and happy that you've had a positive experience with our service! Please let us know if you have any questions or concerns by emailng us at [email protected]. Thanks!
I strongly recommend rocket Lawyer. Their website is very user friendly. The customer service were also very friendly.
Hi Akinyemi,
We're delighted to know that you've enjoyed our product and customer service, that's awesome! Please don't hesitate to let us know if you have any questions or concerns by emailing us at [email protected]. Thanks so much!
I used to own a copy of Rocket Lawyer stand alone copy decades ago. It does not disappoint. It generated the legal document I needed.
Hey SM,
Thanks so much for your review and we're happy to know that you're satisfied with our services. If you have any questions or concerns, just send an email to [email protected]. Thanks again!
I'm thankful for Rocket Lawyer. The rent-to-own contract on their website perfectly filled my need, and could not have been simpler. Wonderful resource!
Hi Scott,
It's so great to hear that you've enjoyed our document creation and hope you'll return in the future if you ever need services like ours again! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!
Creating documents has never been easier, rocketlawyer make it easy for any to create a document and send it for electronic signatures to the proper channels
Hey Richener,
So glad to hear that you've enjoyed our services, that's awesome! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!
It was good to see what all I would need to file a will for my husband and I.
Hello Karen,
We're delighted to know that you and your husband have enjoyed our product, that's great! Please let us know if you have any questions or concerns by sending an email to [email protected], have a wonderful day!
It's a good place to do business. Thanks again. What more can I say. If I ever need any legal advice
I will give you a call.
Hi John,
So glad that you've enjoyed our product, that's wonderful to hear! If you have any questions or concerns at this time, just send an email to [email protected].
Your title was misleading by saying free when after you jump through hoops and sign up for a FREE trial it still cost a dollar for the form I needed.
Hello Janis,
We appreciate your review and apologize for any confusion that may have occurred! The $1 is actually just an authorization charge to ensure the card entered is connected to an actual account, once it clears the charge drops off and there's no billing. Just make sure to cancel your Trial before the 7 days is up, you can do this online through your account, by chat, email at [email protected], or by phone at 877-881-0947 (M-F, 6am-6pm PT). Have a great day!
Great experience with drafting up a lease and a couple other documents they had available. Easy to use, fill in and edit with their automatic options or custom language. Easy to save, print, sign and send. Thank you for making this available for free!
Hello Shireen,
Thanks so much for your review, it's great that you've had a positive experience with our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks again!
I needed a legal form, but didn't want to hassle with a lawyer for a simple one-time form. Rocket Lawyer had a template for the needed form. I filled it out and printed it in about 10 minutes.
Hello Craig,
We appreciate you taking the time to share your feedback and we're so glad that you've enjoyed our document creation! If you have any questions or concerns at this time, just send an email to [email protected]. Thank you!
I hope I cancelled soon enough. I so glad I found Rocket Lawyer.
Hey Dennis,
We appreciate your review and happy to hear you've enjoyed our service! It looks like you cancelled during the Trial, so there's no billing whatsoever! Please let us know if you have any questions or concerns by sending an email to [email protected]. Have a great day!
very smooth mechanism for printing a bill of sale and completing it
Hi Thomas,
Thanks for your review, it's greatly appreciated! If you have any questions or concerns at this time, please email us at [email protected]. Thanks again!
Finally, a company that delivers what it promised. We needed a legal document and easily found it on their website. We used a trial membership and don't really have a need for full membership, so when we called to cancel, that was also completed as promised. I would definitely use Rocket Lawyer again if the need arises.
Hey Sandra,
We're delighted to know that you've enjoyed our 7-Day Free Trial and hope that you do return in the future if you ever need services like ours again! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a wonderful day!
I appreciate you guys for the work you provide and guidance. I needed it to help become successful in my journey as a businessman.
Hi there Zacorey,
It's awesome to hear that you've had such a great experience with our product! Please let us know if there's anything that we can do to assist by emailing us at [email protected]. Take care!
The templates are helpful but need editing to use. The "automatic" charging of customer for a subscription after free week if you don't remember to cancel is unwelcome.
Hey Peter,
We sincerely appreciate the feedback and glad that you enjoyed the document creation. Our Free Trial works just like any other, so long as it's cancelled within the 7 days there is no billing whatsoever! Otherwise, it converts into a Premium Monthly Plan. We explain this at the time of sign up and also in the Welcome email that is sent as soon as the Trial is started. Please let us know if you have further questions or concerns by sending an email to [email protected]. Have a great day!
The form my. Daughter and I used was quick, easy, and mainstreamed for a car sale. Thanks to Rocket Lawyer we were able to get the contract filled out and implemented quickly.
Hi Birdie,
Thanks so much for your review and we're delighted to know that you and your daughter enjoyed our document creation! Please don't hesitate to email us at [email protected] with any questions or concerns. Take care!
In order to complete my form, I took advantage of Rocket Lawyer's 7 day trial.
I had 2 questions on where to place names and what my title was in the legal terms.
The answer was timely and in language I could comprehend.
Thank you Rocket Lawyers.
Hi Jannie,
Thanks so much for your review and we're really glad that you've enjoyed your experience with our service! If you have any further questions or concerns, just send an email to [email protected]. Thanks again!
The experience was great and easy to get the document I need done could not ask for a better way of doing it than going to a Lawyer, thank you!
They provided a power of attorney for free
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Hi Thomas,
We're so glad that you've had a positive experience with our service and thanks from trying out the Free Trial! If you have any questions or concerns at this time, please email us at [email protected]. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey David,
Thank you for taking the time to share your feedback, we really appreciate it! Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks again!