Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rocket Lawyer

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
+1
See all photos
Sponsored message from Rocket Lawyer
All the legal help you need. Anytime. Anywhere.
Visit Us
How would you rate Rocket Lawyer?
grey stargrey stargrey stargrey stargrey star

Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Catherine N.
Unfollow Catherine N.
Share Review
Report Review

Document
June 3, 2020

Rocket lawyer helped me to fill & print my harmless documents without any obligation to participate n it was fast & easy

Date of experience: June 3, 2020
Velma A. Rocket Lawyer Rep
over a year old

Hello Louis,

Thanks for your review, we're so glad that you've enjoyed our service! Let us know if you have any questions or concerns, just send an email to [email protected]. Have a great day!

Ukraine
1 review
1 helpful vote
Follow Olha D.
Unfollow Olha D.
Share Review
Report Review

Subscription
April 13, 2020

I signed up for a free trial. Please be attentive that when free trial ends and you continue to use services and do not cancel subscription - it will cost 25 £.

I was in this situation and I wrote to support service about the case of charge of 25 £ and that I wasn't using services, they studied the case and advised that the funds will be returned back to me.

Just be attentive.

Date of experience: April 12, 2020
Velma A. Rocket Lawyer Rep
over a year old

Hey Olha,

We're so sorry to hear about your matter and would like to get this matter resolved with you as soon as possible. Please respond to the private message that was sent so we can locate your account. Thanks so much.

Colorado
1 review
0 helpful votes
Follow Pat F.
Unfollow Pat F.
Share Review
Report Review

Legal Support for Patent Application
January 10, 2020

Rocket Lawyer was very helpful to give me the basics to apply for a Provisional Patent. I anticipate using their assistance more in the future. Very affordable legal support.

Date of experience: January 10, 2020
Velma A. Rocket Lawyer Rep
over a year old

Hello Pat,

Thanks for taking the time to share your review, we greatly appreciate it! If you have any questions or concerns, just send an email to [email protected]. Have a great day!

Georgia
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

A great legal platform
December 27, 2019

This is perfect for small companies, and perhaps individuals who can't afford to have legal documents drawn up. For it can cost 10 times or even 20 times as much. This has help me and I know it can suit you as well. Thanks for helping the little people. Since most of the country only care about them selves.

Date of experience: December 27, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello William,

We're really glad that our services have been able to assist you, we strive to give everyone affordable legal services! If you have any questions or concerns, please feel free to email us at [email protected]. Have a wonderful day!

Illinois
2 reviews
0 helpful votes
Follow Bob F.
Unfollow Bob F.
Share Review
Report Review

Simple to Use
December 26, 2019

Interface was great! Very helpful & informative for tasks that don't need the expense of an attorney.

Date of experience: December 26, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Bob,

It's wonderful to hear that you've enjoyed our product and thanks for your review! Please let us know if you have any questions or concerns by emailing us at [email protected] with any questions or concerns. Have a great day!

Pennsylvania
1 review
0 helpful votes
Follow Bruce R.
Unfollow Bruce R.
Share Review
Report Review

Awesome service!
December 26, 2019

Rocket Lawyer is my go-to for legal docs. Templates are simple and easy to complete and I do not have to worry about state specific details.

Date of experience: December 26, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Bruce,

We're so glad that you enjoy using our service, that's awesome! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

Texas
2 reviews
0 helpful votes
Follow Keith W.
Unfollow Keith W.
Share Review
Report Review

Pointed in the right direction
December 23, 2019

My advisor was on point and I was able to prepare the required document free of charge. Thank you so much!

Date of experience: December 22, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hey Keith,

Thanks so much for leaving us a review and we're happy to hear you've had a positive experience with our service so far! Please let us know if you have any questions or concerns by emailing us at [email protected]. Happy Holidays!

Kentucky
1 review
0 helpful votes
Follow Pat A.
Unfollow Pat A.
Share Review
Report Review

Quick template needed
December 23, 2019

Still in process of editing and finalizing but was looking for a quick and easy template to modify. This worked well.

Date of experience: December 22, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Pat,

It's wonderful to hear you've enjoyed our product! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

California
1 review
0 helpful votes
Follow Gail T.
Unfollow Gail T.
Share Review
Report Review

It isn't a police report, but a way to collect all the information for that is offered.

I hope the cancellation process is as complete as the friendly customer rep made it sound.

Date of experience: December 21, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Gail,

We appreciate your feedback! Our Police Report Worksheet helps you organize and prepare information you plan on handing to the police, but this isn't the actual police report. Please feel free to email us at [email protected] with any questions or concerns. Happy Holidays!

California
1 review
0 helpful votes
Follow gale U.
Unfollow gale U.
Share Review
Report Review

So simple
December 23, 2019

A very easy and effective site. I have used it a few times and it is so much cheaper and just as effective as going to a lawyer. No reason not to use this site for almost all you legal needs

Date of experience: December 20, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Gale,

Thank you for your review, that's awesome you've had such a positive experience with us! If you have any questions or concerns at this time, just send an email to [email protected]. Have a great day! :)

Oregon
1 review
0 helpful votes
Follow randy E.
Unfollow randy E.
Share Review
Report Review

Contractor help
December 23, 2019

It was easy to use and very efficient, I was able to set up and receive a contract and lien notification paperwork easily. Thank you Rocket law!

Date of experience: December 20, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hey Randy,

We sincerely appreciate your review, thanks so much! If you have any questions or concerns, just send an email to [email protected]. Have a great day!

Illinois
1 review
0 helpful votes
Follow Dorothy X.
Unfollow Dorothy X.
Share Review
Report Review

RocketLawyer Successful
December 19, 2019

I searched over 100 sites on the internet, and every site required at $39.99 to utilize their forms. Getting frustrated with the terms and conditions of the information that I was trying to obtain, I clicked on RocketLawyer, and to my surprise, they stood TRUE to their customers. I would definitely recommend this site for all customers that require legal forms.

Date of experience: December 19, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Dorothy,

So glad that you were able to get what you needed from our service, that's great! Please let us know if there's anything else we can do to assist you by emailing us at [email protected]. Thanks!

Florida
2 reviews
0 helpful votes
Follow Tim D.
Unfollow Tim D.
Share Review
Report Review

Certificate of Completion is what I signed up for through Rocket Lawyer. The process was straight forward and simple to complete. I'm glad I contacted Rocket to start the completion of my construction project while filling out the Cert of Completion

Date of experience: December 17, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Tim,

We greatly appreciate your review and delighted to hear you've enjoyed our product! Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks!

Oregon
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

They Are Very Helpful
December 16, 2019

I like the services Rocket Lawyer offers and the fact that you can do a lot of things needing to be done online.

Date of experience: December 16, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hey James,

We greatly appreciate your review and so glad that our service was able to assist you! Please let us know if you need further assistance by sending an email to [email protected]. Thanks!

California
1 review
0 helpful votes
Follow Sheila G.
Unfollow Sheila G.
Share Review
Report Review

Quick and efficient
December 16, 2019

I found Rocket Lawyer very efficient to make the job fast and easy, it was easy to complete the forms.

Date of experience: December 15, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Sheila,

Thanks so much for taking the time to share your feedback, we're so glad that you've enjoyed our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks again!

Maryland
1 review
0 helpful votes
Follow Hunter F.
Unfollow Hunter F.
Share Review
Report Review

Self explanatory and excellent
December 16, 2019

Dope app. Wat u think about how the app should work is how it actually works!

And my favorite part is most of the work is done for you so simple

Date of experience: December 15, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Hunter,

We're delighted to hear that you've enjoyed our service and app, that's wonderful! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks!

Georgia
1 review
0 helpful votes
Follow Danny S.
Unfollow Danny S.
Share Review
Report Review

RocketLawyer Review
December 16, 2019

I used the on-line service and was satisfied with the product received. That satisfied my one-time need and I canceled any further participation. Thank you.

Date of experience: December 14, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hey Danny,

We appreciate you trying out our service and happy to hear you've enjoyed it! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks!

New Jersey
1 review
0 helpful votes
Follow Gregg B.
Unfollow Gregg B.
Share Review
Report Review

Excellent, reasonably priced service!
December 13, 2019

After searching the internet for an employment contract I could use in California, I finally found Rocket Lawyer. They had exactly what I needed at a fraction of the price other lawyers wanted to charge me. Their lawyer was able to answer my employment law question in a timely manner. Will definitely use them again.

Date of experience: December 13, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi Gregg,

It's awesome to hear that you've enjoyed our service and hope that you come back in the future if you ever need services like ours again! Please let us know if you have any questions or concerns by emailing us at [email protected]. Thanks so much.

Maine
1 review
0 helpful votes
Follow Diana T.
Unfollow Diana T.
Share Review
Report Review

Jumped the Gun
December 13, 2019

It is a really simple program to use, step by step instructions with explanations. Unfortunately I did not have to use the program. But would recommend this to anyone needing help with what ever legal contracts they need, and will use it in the future should the need arise. Their customer service is above satisfactory.

Date of experience: December 13, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hello Diana,

Thanks for trying out our service, we're glad that you did! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!

Virginia
1 review
0 helpful votes
Follow Marie J.
Unfollow Marie J.
Share Review
Report Review

Very helpful service
December 12, 2019

I am happy with my first attempt at drawing up a living will. My husband was having surgery and was concerned with anesthesia and any complications.

Date of experience: December 12, 2019
Velma A. Rocket Lawyer Rep
over a year old

Hi there Marie,

Thanks so much for your review, we're very glad that our services were able to assist you and your husband at this time. Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!