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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Easy to navigate their website. Way better prices than Legalzoom.
Good once I got used to the format.
Some what time consuming for the different categories.
Hello Cheryl,
So glad that you've enjoyed the service, we're happy that you're happy! If you have any questions or concerns, just send an email to [email protected]. Thanks!
Excellent! I was offered a free trial for seven days with options of continuing at a reasonable rate, after my seven day trial l can still print and review my document at no additional cost.
Hey Pandora,
Thanks so much for your feedback, we're so glad to hear that you've enjoyed our service! Please don't hesitate to email us at [email protected] with any questions or concerns. Take care!
Hey Garry,
Thanks so much for taking the time to share your review, we're so glad that you've enjoyed the service! If you have any questions or concerns at this time, just send an email to [email protected]. Have a wonderful day!
Functional and efficient, was practical but in the end did not use it as we extended the existing lease.
Enjoyed the free trial and did cancel with 24 hours.
Hey Patrick,
It's great to hear that you had a positive experience with using our service and thanks so much for the review! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!
I called to cancel account. Why you reply to down lower my account?
I want to cancel it within 7 days!
NO CHARHGE!
Hello Yan,
We apologize for any confusion, but downgrade is simply our term for cancellation. Therefore, it looks like your account was cancelled as of 6/13/2021. We've sent you another confirmation email as clarification, but if you have further questions or concerns please respond back to it and we can assist you from there.
I was looking for one-time help in reviewing a consultant agreement template. I do not need continuing service. I paid the $6.00 one-time fee.
It would be helpful if you offered a one-time option without having to go thru the process and then canceling.
Hey Al,
Thanks so much for your review and appreciate your feedback. If you have questions or concerns at this time, please email us at [email protected]. Take care!
This website was quick and easy. I only need a lease agreement once a year. This was perfect.
Hey Denise,
Thank you for your review and we're happy to hear our services were able to help you get what you needed taken care of. Please let us know if you have any questions or concerns by sending an email to [email protected]. Thanks again!
Great experience I like how it explains the questions so you can provide the right answer
Hello Nikki,
Thanks so much for your review, we're really glad that you've had a positive experience with our service! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a wonderful day!
I am getting ready to open my home to a renter. To protect myself and the interests of a renter, I was able to draw up a Renter Agreement. This process was easier than I thought it would be and even fun. Thanks
Hi Beth,
Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, just send an email to [email protected]. Have a great day!
Rocket Lawyer was able to provide me with a lease than included all the necessary causes for the area of the home. Thank you!
Hello Frank,
It's awesome to hear that you've had a positive experience with our service, that's great! Please let us know if you have any questions or concerns by emailing us at [email protected]. Take care!
Thanks for the free trial. I needed a Car Bill of Sale for my 91 yr old Mom, and you provided just what I needed. Not joining now, but may in the future.
It is a little confusing to cancel, Hope I did it right.
Thanks again, Rhonda
Hey Rhonda,
We're so glad that you've had a positive experience with our service and appreciate your review! If you have any questions or concerns at this time, just send an email to [email protected]. Have a wonderful day!
I needed a quick equipment lease and found this step-by-step process so easy. Had a little trouble when trying to print it, but called the tech support and a young man tried a couple of different ways to help me get it to print and finally I was able to do a download and print it. He walked me through the steps very politely. The young man was very helpful, patient and kind. I would use Rocket Lawyer again if the need arises.
Hello Terre,
We appreciate your review and so glad that you've enjoyed our service! If you have any questions or concerns, please email us at [email protected].
It made life easy and fast to act upon having a professional document. Very helpful.
Hello Leon,
So glad that you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, just email us at [email protected]. Have a great day!
I needed a Bill of sale for an old car. I used your template and it worked great
Hello James,
Thanks so much for your review, we're glad that you've enjoyed our document creation! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!
I signed on to acquire a standard rental agreement but the woman from whom i was renting broke her hip and my agreement was cancelled. So unfortunately, i cancelled my contract with you.
Otherwise I was satisfied with your service.
Hi Sandra,
We're really glad to hear that you've had a positive experience with our service and greatly appreciate your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Take care!
I just needed a one time use of Rocket Lawyer but it came in handy and was convenient. I now know for future reference if I need anything legal document wise, I will come back to them.
Hi Carlos,
We appreciate you taking the time to leave us a review, thanks so much! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!
I was in need of a Power of Attorney and a Medical Power of Attorney.
Rocket Lawyer provided both of those documents. Plus, printed a blank domestic partnership document.
It was all straight forward and super easy.
Hello Angela,
Thanks so much for your review, we greatly appreciate it! Please let us know if you have any questions or concerns by emailing us at [email protected]. Have a great day!
Hi Gary,
So glad that you've enjoyed the service, we're happy that you're happy! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!
I needed contract for sale and they had one that was much more thorough than I thought I needed but it covered all the bases I thought of and then some.
Hi David,
It's great to hear that you've enjoyed our product and thanks for your review! Please let us know if you have any questions or concerns by emailing us at [email protected]. Take care!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Matthew,
Thanks so much for your review, it's greatly appreciated! If you have any questions or concerns at this time, just send an email to [email protected]. Take care!