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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
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Thank you for helping me create simple Bylaws for our brand new charity. I recommend Rocket Lawyer
Great, able to make my own legal document. And since that I work with a Legal Assistant she give me some input also. We have some few clients requesting for us to prepare Living Trust and other Estate documents and that after I type details our Lawyer will examine any verbiage and approve.
Hey Felipa,
We're so glad that you've had such a positive experience with our service and appreciate your review!
I downloaded the last Will & testament. Hoping my husband will fill out the questions
Hey Debbie,
We're happy to hear you've enjoyed our document creation and appreciate your review! Thank you.
Easy to follow steps in creating forms needed for an LLC. I will use again in the future.
Hello Nick,
We're so glad to hear you've enjoyed our service and appreciate your review, thanks so much!
Very easy to use, straight forward instructions. Numerous legal templates available.
Hello Mary,
Thanks so much for your review, we greatly appreciate it it!
The first thing I used rocket lawyer for was to print a bill of sale for a vehicle. Your competitor required me to know all the details about the buyer in advance, which I didn't. With Rocket lawyers template, I was able to fill in my info and the vin# of my car, but leave the buyers name, address and the final sale price blank, print the form with the details to be written in by pen at time of sale.
I don't need a lot of legal forms, but will definitely use rocket lawyer again
Hello there,
We're happy to hear you've had a positive experience with our service and appreciate your review, thanks so much!
I was able to update my will, create a couple of other legal documents easily following the step by step instructions!
This made my task so easy. I would use Rocketlawyer.com again!
Hi Robin,
We greatly appreciate your review and so glad that you've enjoyed our service, thank you!
I needed a non complicated last will and testament. Rocket lawyer was able to provide exactly what I needed. A fast and accurate document that saved both time and money.
Hello Richard,
It's awesome to hear you've enjoyed our service and thank you so much for leaving us a review!
Walked me through all of the points, compiled the information and has given me the confidence to present these documents to a court.
Hi Mark,
We're glad our service was able to assist you with your matter and appreciate your review, thank you!
Rocket Lawyer provided me with a Bill of Sale for a truck that I was selling and a great customer experience. I easily saved $250 dollars while getting a professional-looking Bill of Sale document, and I didn't have to go to town or make a phone call to talk to a lawyer.
Hi there Al,
Thank you for taking the time to leave us a review, we're very glad that our service was able to save you money with your legal matter!
We wanted to generate a personal will, now that we're retired and we're surprised how complete and we'll thought out it appeared. You won't be sorry! Sign up now. Rocket Lawyer has you covered.
Hi Paul,
We appreciate your review and glad that you've enjoyed our document creation, thanks so much!
Made the process easier. Would use again if needed. Was easy to cancel.
Hello Sherry,
We sincerely appreciate you taking the time to leave us a review, thanks so much.
Form i needed didn't meet DMV requirements are in Colorado Therefore I was unable to use this service and had to cancel the service.
Hello Jeanne,
We're so sorry to hear about this matter! If you have some time, we would love to get some feedback regarding why it was rejected. Please let us know by emailing [email protected] with the details.
An excellent lawyers, and they are so helpful, i was searching for a commercial lease for a smoke shop and they have been very nice.
Hi Ahmed,
We are so glad that you've had a positive experience with our service and appreciate your review, thank you!
It was incredibly easy and efficient.
Knowing i can access to new document at anytime.
My agent was extremely pleasurable and knowledgeable she took care of my needs,
No Problem no fuss.
Hello DeAnna,
Thank you so much for taking the time to leave us a review, we're so glad that you've enjoyed our service!
Efficient and Easy
A variety of legal documents
Easy to print and to understand they break it down really good rock a lawyer been good to me
Hi Frederick,
We're really glad that our service was able to assist you with your legal needs and appreciate your review, thank you!
Sabrina was the best. She actually listened to what was going on with my dashboard ( seeing incomplete docs) from my view, explained & helped to resolve it.
The other before would not let me speak & no resolve. Stressful! Thanks Sabrina
Hey LaMeka,
It's wonderful to hear you've had such a positive customer service experience and we greatly appreciate your review! Thank you.
I was a little stuck trying to print but IT was very friendly and patient assisting me.
Hi Elsa,
Thanks so much for your review, we're glad that our customer service was able to assist you with your matter!
Hey Tom,
Thanks so much for your review, we're happy that you're happy!
Anthony was nice courteous and extremely helpful. He listened and then proceeded to address my concerns.
Hello Penny,
We're so glad to hear you've enjoyed our customer service an appreciate your review.
Answer: Sorry, but I would try any other service before Rocket Lawyer. All they will do is take your money and then tell you to go find a lawyer. Waste of time and $$.
Answer: Hi Norma. We're happy to assist with any questions you have. Give us a call at 877-881-0947 M-F 6am-6pm PST. -Matt
Answer: Hello Erma, We are more than happy to help you out with downgrading your membership. Please email [email protected] or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Robert, Thanks for your question. We do offer legal assistance/legal advice in our memberships. To find out more, please got to www.rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hi Brit, Thanks for your question. We are a legitimate business; our 7-day free trial does require credit/debit card information, but so long as it's downgraded (cancelled) within the 7 days, there is no billing whatsoever. If it isn't downgraded within that timeframe, then it will convert into the Premium Monthly Plan. You can downgrade your membership online, by phone, chat, or email. Please let us know if you have further questions or concerns.
Answer: Hello Randall, Please email us at [email protected] explaining your billing situation and be sure to include the email address that you've signed up with. The Free Trial is free for 7 days, if it's not cancelled within that time frame then it does convert into the Premium Monthly Plan, which is explained at the time of sign up. We hope to hear from you soon.
Answer: Hello Patrick, We're glad to look into this to make sure your membership was downgraded (cancelled). Please send an email to [email protected] including the email address that you've used to sign up with so we can take a look at your account.
Answer: Hi there Maria, Thanks for your question, but unfortunately this is not something that we can answer for you and we greatly apologize for that! You would need to get this answered by an attorney. If you're in a membership with us, you can ask a legal question in the "Ask a Lawyer" tab that we have when you're logged in to your account. If you need assistance locating it or if you'd like help with signing up for a membership, please call us at 877-881-0947 (M-F, 6am-6pm PT).
Answer: Hello Norma, We appreciate your question! Unfortunately I myself am not an attorney, so I am unable to answer your question as to how difficult it will be to file for a divorce on your own. At Rocket Lawyer, we do provide a Divorce Settlement Agreement and a Divorce Worksheet, which can help with this process, but it will not be the only documentation you will need. You may need to obtain documents from your local county clerk's office, I'd recommend giving them a call or visiting them in person. If you're in a membership with Rocket Lawyer, you're more than welcome to get a consultation set up with an attorney to discuss your situation at no extra cost. If you aren't in a membership and would like to find out more about what we have to offer, please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).


Hello Kirsten,
Thanks so much for leaving us a review, we greatly appreciate it!