Rocket LawyerReviews 2,907

I asked to have my trial membership terminated. Kristina was informative and helpful. We completed the process quickly and efficiently.

I had a question about planning a document. Kristina, who answered the phone, took such good care of me. My questions were difficult, but she went above and beyond to get my answers. I will definitely use Rocket Lawyer again

I need a tech support help with the lawyer website system, and Maddie answered promptly was extremely personable patient and helpful

We enlisted the help of RocketLawyer to help us with our new business and it's been a delight to work with them. It's not just a self-service tool, they have taken a personal interest in our success, been super attentive, and walked us through a bunch of things we didn't understand. We didn't want to be a fly-by-night company, with RocketLawyer we feel super confident we are doing things right.

I found the specific docs for Alaska, very well done and complete.

I had an issue and the agent took care of my concern. I am very pleased and would recommend Rocket Lawyer.

I signed up for the free trial fully expecting to cancel before I was charged. However, I did not cancel in time, and the customer service representative assisted me with cancellation even issued a courtesy refund. But the most impressive aspect of the experience is her upbeat, positive, and pleasant demeanor through out the entire call. One of the best experiences I've ever encountered.

Super friendly and understanding (of my mistakes.) Fixed my account and issues a refund. Would recommend your website to anyone needing help and will use again myself (if I need it) in the future. Thank you!

I was able to get my personal affairs in order quickly and easily. And Justina M. Was very responsive
When I asked for help from the Chat Room.

Very helpful and friendly they really helped me out a lot.

She helped me with my request and took that extra step to make sure my question was addressed. Thank you!

Representative was very patient, thorough, honest
and knowledgeable. Recommended the best plan according to my business needs. I was extremely satisfied.

I contacted the customer service and spoke with Justina. She was very understanding, offered the right solution swiftly, while also being professional in her offerings and friendly in communication.

Had a hard time printing form. Anna was so patient and helpful. I was able to print.

I called in to cancel my service Ediana assisted me. She was quite the pleasure to speak to. She quick and efficient even though I was a lil moody at the beginning of the call because I couldn't remember which of the 7 emails I used.

Produced photographer's agreement in less than thirty minutes, including several edits. Downloaded pdf's & MS Word docs without incident. Highly recommend. Followed up with CS Rep, Ellis, who immediately understood my need, and addressed it quickly, professionally and comprehensively with no need to hand me off to someone else. One call & i was done. Sweet.

The agent was unable to tell me why money was taken out of my checking account. Then she was eager to sell me additional services.

Jo Jo was the young lady who helped me. She took the time to explain my options with Rocket.
My questions were about them helping me file for Chapter 7 bankruptcy the cheapest way.
I highly recommend this lady for help.
Thank you Jo Jo!