Rocket LawyerReviews 2,907

Kristina helped in getting me a refund and canceling the account. I really appreciate her kindness and her professionalism

Randy was very pleasant and efficient! Great customer service!

In speaking with Kristina, my mind was set at ease because she was never hesitant to answer my question, didn't place me on hold to find anything. She was both professional and personable during our interaction and that was greatly appreciated.

I only wanted a trial subscription for $5.00; however, when I cancelled the subscription, it was not processed by the system and I was charged 2 additional months of fees. Kristina listened to my concern and was able to research the issue, get it corrected and request a refund for me. She was kind and courteous, did not take additional unnecessary time trying to sell me on a subscription and I appreciated that.

I chatted with Kristina on line and she was so willing and knowledgeable to help me. I asked a lot of questions and she had no problem answering. She is the greatest.

Consult took care of what I needed to get done. I was pleased with my experience.

Easy to Use Legal Forms that assist one with filling out information and looks extremely professional. Phone call to Rocket Lawyer is answered by a human being that is both knowledgeable and polite.

My experience was a lot easier than anticipated helped relieve some stress around the reason for reaching out

Talked with Kristina about a billing issue and she successful solved the issue for me. She is detailed and very knowledgeable and solved the problem, in minutes.

This was my first experience with Rocket Lawyer. I needed help with electronically signing a document. Sarah was very knowledgeable about the new process that is still being implemented and was very patient with all my questions.

It was a great first experience.

Randy completed my request and offered additional options for me. Very professional.

I called and spoke with Linda Balanos today regarding a charge for your service that I didn't realize I had signed up for. She was very professional, helpful and kind. Great job!

Lauren was quick and solved my issue and cancelled my subscription.

Marly, my customer service representative, was very helpful and patient in assisting me with the resubmission of a document. She illustrated what true care and concern for the satisfaction of members of is all about. Based on my experience, I will recommend Rocket Lawyer to anyone seeking any legal assistance.

Kristina was very pleasurable to speak with. She did a great job of handling my concern. The call was short and to the point.

We used this for a month for a few documents and forgot to cancel the membership. Kristina was cool and refunded the unneeded months. Nice to see a company not argue about an unneeded subscription. We'll be back.

Needed to cancel recurring fee. Lauren was a great help in assisting me with a downgrade.

Called to cancel continuous service. Polite efficient service from Colton.

Kristina was a delight and I would love to give her a great review. She was understanding, friendly, and very fast to handle my problem accordingly. Thank you again Kristina.