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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow Alan H.
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BEST GAME EVER!
March 1, 2018

Better than minecraft and brickplanet, BOOGA BOOGA BEST GAME IN ROBLOX BEATING JAIL BREAK, GONNA BE THE NUMBER ONE GAME today is February 28,2018!

Date of experience: February 28, 2018
Arizona
15 reviews
51 helpful votes
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I like Roblox because it's free, but you can also build your own games and get paid with upgrades or signups. There are a lot of games that people have built that are entertaining and fun.

Date of experience: February 24, 2018
Missouri
1 review
0 helpful votes
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Crap
February 23, 2018

All yall 11 year olds are gay as crap. Oof oof oof oof oof oof oof oof oof oof oof oof oof oof oof oof oof oof

Date of experience: February 23, 2018
New York
1 review
2 helpful votes
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I am 11 years old and i really have to thank the devolepers for getting my account unhacked. I reccomend people to play this. Thats all

Date of experience: February 22, 2018
California
2 reviews
9 helpful votes
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Wasn't That Bad
February 23, 2018

Personly I think the game is ok. It isn't the best online website that I have been on but it's passable due to other online websites that were questionable. The community is a problem the because they are mostly children who don't abide by the rules that the moderates and staff present to them. Other then that if you want to create some "ok" basic 3d games I would recommend this because of the in-game catalog that has thousands of clothing and models that you can use in your very own 3d game.

Date of experience: February 22, 2018
Indiana
1 review
5 helpful votes
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GAME IS A SCAM!
February 22, 2018

My son's account was stolen somehow, and the developers expect me to be able to give them the numbers from a card that was redeemed months ago. Definitely do not let your kids talk you into purchasing Builders Club for them. The acvount will be stolen and the developers will do nothing.

Date of experience: February 22, 2018
Arizona
1 review
11 helpful votes
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I got scammed and hacked
February 20, 2018

Hi, I am 10 years old and I was playing roblox when I saw a game that said it would give me free robux and it asked for my password so I put it in and awhile later I couldn't enter my password and I knew I was scammed and hacked

Date of experience: February 20, 2018
District of Columbia
1 review
3 helpful votes
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AWESOMEEEEEEEEE
February 19, 2018

Ok so. I love roblox more than almost everything. Did u know my game Race 2:2 Player got 500 visits in like 1 month? Amazing right! Also I wish lifetime and tix were back!

Ok so my username is Ethangamerfan5555

And my other is eagr2.

But make OBC cheaper and TBC Cheaper! I really want OBC for my bday!

Ok so. Pls play roblox.

Now peace out yo!

Date of experience: February 17, 2018
Texas
1 review
2 helpful votes
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Earlier today i tried to play some games on ROBLOX... the next thing i know when i hit play, it has me do the usual, and then my game won't even load?!?!?!? WHAT EVEN IS THIS BS... i think this game needs to fix some BUGS!

Date of experience: January 30, 2018
New Jersey
3 reviews
4 helpful votes
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I do not recommend it
January 29, 2018

It is honestly fine. ROBLOX should not be advertised for kids. People on ROBLOX are bullies sometimes, and ROBLOX honestly isnt good. People call names and do things that kids should see. Yes, on an online game.

Date of experience: January 28, 2018
Texas
5 reviews
17 helpful votes
Follow e r.
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The rules state NO ONLINE DATING OR A BAN WILL HAPPEN

They don't care they just support ice arm online d8ers because they buy robux
To look good

EDIT:
I watched koneko kittens video about Roblox reviews and saw mine, XD, to be honest, I was little at the time and believed stuff like this was true.

Date of experience: January 25, 2018
FM
1 review
2 helpful votes
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A terrible game
January 22, 2018

This game is an online dating game that teaches kids to spend money on invaluable things. The game is a pay 2 win game that will make kids ask for Robux to buy things that are not valuable. Roblox sells Robux to earn money. But if some kids don't have Robux they would be cyberbullied due to the number of kids calls poor players noobs.

Date of experience: January 21, 2018
Aruba
1 review
6 helpful votes
Follow noah p.
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Well i played rblx when i was guest in my moms pc
And i joined a game called redwood prison and ppl started saying like stupid guest 7ucking guest u was like i tried hacking the char but later 8 g9t my own pc and created a acount pls friend me my user 8s benoah04 i aint no swearing and nodoing $#*! em 13 and kid friendly bye problem is there are game like adopt and raise i hare those when i was 12 i was ider too but later notice i dont know them so my mom said: noah no roblox for now "so ya but it was my far favorite game you guys can play but be carefull about oders i accept froen request if you send

Date of experience: January 19, 2018
Michigan
1 review
5 helpful votes
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Roblox is a good good, just many dumb teens raid it. I played roblox since 2017 and i liked it. I finally made an acc, when i played again it was different. There were alot of Illegal (online Illegal) that probably dont know how Illegal is really. They get engaged the they "server Illegal" date. In 2018 they roblox admin being took down robloxian highschool, which is bad for players with. They stopped the cursing because of the censoring, which is terrible. The safechat is for kids <13 & you cant say numbers, misspell, say words like bed. People in the late 2017s then found out how to say numbers, but some bypass the fitler. Plus theres more games a kid couldnt understand like Robloxian Highschool. Its basically a bunch of doofy teens with no life.
You can let your kids play. If you see a troller, they are just trying to be funny or are actually rude. Either way, its best you let them not say anything if theyre young,
Has user Illegal XxasmahanxX queenlexy1461 and justinxvx
They Being Free Model Bedroom and Admin In justinxvx' Place
Her they IDCWPS Making Groups Called i hate lexy fan club

Date of experience: January 17, 2018
New York
1 review
5 helpful votes
Follow Rachael W.
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These people started by double charging my credit card. Then, they started to just charge it for fun. So far, they've made $82.90 worth of unauthorized charges against my account. If you look at their website, there is no way to tell when the purchases were made. I contacted them, and was pretty much told to get bent. So now, I had to pay my bank so that future theft from them will be stopped, and I have to dispute several different transactions and get a new debit card. All because this "company" thinks it's okay to steal.

Date of experience: January 15, 2018
GB
1 review
1 helpful vote
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This game is pain
January 11, 2018

As a old player seeing Roblox from good game to peedos playground.If you try to report they Money $#*!s admins will not read as oders aka peedos and kid peedos buy robux which makes Roblox rich.To be fair and hold a honest argument it teaches early coding and business but it needs to stop removing and start adding good features.

Date of experience: January 11, 2018
Turkiye
1 review
0 helpful votes
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...
January 11, 2018

I hate stupid parents saying like ''This game has gun games" answer of them is its all comunity generated you can report and "this game is not child freindly" They are The comunity of the oders. Oders are probably Pedos or pervs if you report them the money whore called the mods DONT BAN THEM.one time at the forum a guy posted a ILLEGAL LINK and it was on there for 8-7 hours and the post was moderated and roblox removed forums. But the other things are accurate then the cons.

Date of experience: January 10, 2018
Illinois
1 review
1 helpful vote
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No
January 9, 2018

My child was saying stuff after signing up saying "I will kill all the noobs!" and "Noobs should kill them selves!" Also when I viewed my childs pc, there was gun games!

Date of experience: January 8, 2018
Norway
1 review
6 helpful votes
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Innaproporiate
January 5, 2018

The creators of roblox doesn"t care about reports for innaproporiate talking. They are too lazy too fix the problem that people still say bad words

Date of experience: January 5, 2018
New York
1 review
1 helpful vote
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Its not that bad
January 6, 2018

Roblox is a good good, just many dumb teens raid it. I played roblox since 2012 and i liked it. I finally made an acc, when i played again it was different. There were alot of ODers (online daters) that probably dont know how dating is really. They get engaged the 20 mins they date. In 2016 they removed the tix, which is bad for players with no robux. They stopped the cursing because of the censoring, which is terrible. The safechat is for kids <13 & you cant say numbers, misspell, say words like bed. People in the late 2017s then found out how to say numbers, but some bypass the fitler. Plus theres more games a kid couldnt understand like The Condo. Its basically a bunch of doofy teens with no life.
You can let your kids play. If you see a troller, they are just trying to be funny or are actually rude. Either way, its best you let them not say anything if theyre young.

Date of experience: January 4, 2018