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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

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Minnesota
1 review
1 helpful vote
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ROBLOX is a game I've been playing for 2 years, it is very enjoyable. A lot of people are complaining about the "toxic community" which my be true in some ways, they are some inappropriate people, if you ask me it is very easy to avoid these people, if you want a game where your son/daughter can have fun with other people without having to worry about predators here is what you should do.
1. Limit the friends they add
2. Tell them if anyone asks them something personal to tell you. (Your kid also needs to know what is personal and what is not)
3. Tell your kid that if someone if bothering or bullying them then block them.

ROBLOX can be non-kid friendly, Examples: Bypassed audios (songs with bad words in them) these usually get taken down by roblox by a week or less, Games on the platform that are very inappropriate. Usually these get taken down if you report them. Don't leave yet and say no to roblox just listen

It is very easy to turn roblox into a very kid friendly game first of all you can disable chatting with other players and even people who are added to your kid not able to join them or talk to them, maybe go through their chats if you're gonna keep them on like once a week.

If your kid is mature and you think he can handle any swearing bypassed things you can let him in without worrying, but the steps above will get rid of these inappropriate things that can get into roblox from the steps up above.

Your child should at least be (in my opinion) 7 or older

Date of experience: September 21, 2019
South Carolina
1 review
9 helpful votes
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As a child I usually played this game on my mom's laptop, for example I realize how bad that every player that I met become super toxic, immature, in fact that I hate the "bear mask" trend people who really pisses people off for being a complete $#*! and acts like they are really "cool" or "gangster" whatever you prefer, I don't care, i hate the graphics, i hate the physics, i hate the YOUTUBERS, i hate toxic kids, i hate online daters, i hate everything that is related to roblox!

Date of experience: September 17, 2019
Washington
1 review
1 helpful vote
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Roblox my robux got stolen by a group called ba something and they said I spent 750 on a Gucci crop top that costed only 14 robux and plus I didn't even buy it and I can prove it and now all my robux is gone!

Date of experience: September 8, 2019
Florida
2 reviews
7 helpful votes
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This game is REALLY good.
September 9, 2019

The game has an unlimited number of games, its a game of games! You can make alot of freinds and make ACTUAL money from roblox! You can learn to code, you can build really good on roblox and its the best!

Date of experience: September 8, 2019
New York
2 reviews
4 helpful votes
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A very fun game
August 30, 2019

I have never seen anything bad so stop hating roblox it is the #1 game I play, so stop hating on it.

Date of experience: August 28, 2019
Poland
1 review
4 helpful votes
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Good game
August 26, 2019

Ignore the bullies, hackers, online daters, their unstopable until ban ip what roblox dont do. Don't tell you informationd and will be good

Date of experience: August 24, 2019
GB
1 review
2 helpful votes
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Great Site!
August 19, 2019

This site is amazing! You can meet other players and make new friends. The only bad thing that comes out of it is that most of the players are immature and under-aged so they will be super toxic (Rude) to you. But that is covered up by all the good stuff they have!

Their service is great, the average player base for this game is about 11 so you won't be seeing most under-aged kids on, AND you will always find someone who wants to be friends!: D

So any parents seeing this, let your kids play I am sure they will love it!

Date of experience: August 18, 2019
Canada
1 review
2 helpful votes
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This game is so fun and I can play it on hours and hours on end! People only think of ROBLOX when they remember the bad moments, but theres more pros than cons! :D

Date of experience: August 16, 2019
Illinois
14 reviews
22 helpful votes
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Good site
August 3, 2019

Is a great site. You can make your own game or you can play other peoples games. You can. Make new friends. You can friend only friends or you could anyone. Although there is a limit. This site has almost anything you want.

Date of experience: August 2, 2019
Tennessee
1 review
2 helpful votes
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Entertaining and Fun.
August 2, 2019

I started playing Roblox in Mid-2017. I liked the game then but now its one of my favorite games of all time. I has lots of fun and entertaining games. Plus you can make your own games and script with LUA. I can never stop playing this game, and if that wasn't enough, you can also chat with people and make friends! Along with this game there is also a bunch of funny and entertaining youtubers! Like Denis, Flamingo, Jayingee and much more! This game is great for kids and people who wanna make games!

Date of experience: August 1, 2019
Georgia
1 review
1 helpful vote
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I'm a 11 year old kid who enjoys playing Roblox on a everyday basis. I think Roblox is a good place for kids who understand what wrong with online dating and don't do it. Also, Roblox is a place where kids can make their imagination come to video games just like Minecraft. But there are some down sides, Like people black mailing kids or frickin just exploiting the game and putting $#*!s everywhere.

Date of experience: July 28, 2019
GB
1 review
6 helpful votes
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My son was really excited to join Roblox builders club until he found that it's broken and he can't do anything with it.
I've reported this bug and for over 40 days so far got 6 useless replies that they are looking in to this.
I was never dealing with so disgraceful support, in their first message they told me that I should be checking their webiste from time to time to find out if this is fixed or not. Too much effort for them to notify someone who reports a bug

Date of experience: July 28, 2019
Australia
1 review
3 helpful votes
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This "online business" is completely horrible! My reasons? It's bad, it even gives me social anxiety and exquisite agony every day. Because everyone in the game is absolute 'toxic' and poor, they've been bullying people in the game. So in my personal opinion, I would absolutely not allow under 12 yo's to play this game. But, it is an alright game to play.

Date of experience: July 15, 2019
New Jersey
1 review
1 helpful vote
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BAD
July 8, 2019

I was on ROBLOX one time and I was playing JailBreak. There was this guy with 1 million money and I asked for monee and he said no and he said suck my $#*! $#*! $#*! $#*! and made me upset so this game is really mean and unfair!

Date of experience: July 7, 2019
Poland
1 review
3 helpful votes
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HORRIBLE!
July 4, 2019

I Played this game for about 6 years, And realized how horrible it was. It's ABSOLUTE GARBAGE! Whenever i roleplay, Or just join a game that people roleplay in, There HAS to be a person that is saying ''who wants a girl / boy''. There's a lot of bullies, Exploiters, Scammers and online daters. When i beat a kid in a game, They started to threaten me with stuff like ''I'LL KILL YOUR FAMILY'', Or say other hurtful things. The ROBLOX community doesn't care about your child being harrassed. I Tried reporting several oders and bullies. When i was playing a roleplay game ( Royale High), People were having sex and saying ''ohh yeahhh ;)' ', other stuff. I Got some people to help me, We reported them both, And guess what? Yeah. They didn't get banned. If you want to protect your child, Check the games he/she's playing, Or make an account and friend them, so you can check what he/she was playing in the friends activity. STAY SAFE, PEOPLE!

Date of experience: July 4, 2019
NL
1 review
3 helpful votes
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IT SUCKS
June 30, 2019

From a 11 year old me I would say it $#*!IN SUCKS
It censors nearly half of the words in THE ENGISH LANGUAGE
It SUCKS DONKEY ANUS
EVEN If u were to play it you'll just be teamed up with some 5-7year olds

MY conclusion is that its COMPLETE GARBAGE!

Date of experience: June 30, 2019
Oregon
1 review
2 helpful votes
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It's a ok platform
July 1, 2019

Roblox is not a bad game. And you can make stop-motion Animations too

And Yes There are downsides.

Date of experience: June 29, 2019
Pennsylvania
1 review
4 helpful votes
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$#*!ing hell
June 26, 2019

Boy ive been playing since 2015, why the hell YOU KNOW THERE IS A CHAT FILTER YOU MOTHER$#*!ING PARENTS! WHY THE HELL DO YOU THINK THIS IS BAD FOR YOUR $#*!ING KIDS? IF YOU USE CREDIT CARDS ON GOOGLE CHROME IT SAVES IT YOU MOTHER $#*!ING PARENTS?!?!?!

Date of experience: June 24, 2019
Germany
1 review
1 helpful vote
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Absolute Garbage
June 23, 2019

Parents need to know that if your child enjoys games with high ping and incredibly low frame rates, they will love roblox. For the majority of us, who prefer low ping and high frame rates, roblox is absolutely garbage. Recently, they have forced roblox game developers to add a new graphics system called "Shadow Map" into their game. Shadow map is an amazing feature to have in your game if you like everything to look incredibly ugly, and you like having incredibly low frame rates and very high ping. This has essentially ruined roblox for me, and I have no interest in playing it anymore. If you have an i9, 20, 000 dollar gaming computer, however, I'm sure it will run fine. Overall, I think it is ridiculous for a computer which is of decent quality to be lagging on a platform which has games that are made out of legos.

Date of experience: June 23, 2019
Michigan
2 reviews
11 helpful votes
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Ive been playing roblox since 2013, its a pretty neat game. Theres many children on here giving the game bad reviews, some because they fall into the pit of a youtuber called "greenlegocats123", who only uses scare tactics to get kids to spread lies. Anyways, the games very fun to play with friends. Many games to play on the site, some are good, some i dont like. Many people say these bulls** lies about "OnLiNe DAtErS" which sounds bad until you realize its just little kids wanting virtual girlfriends to seem cool. There is people on the game who take it seriously, with something called "roleplaying" (like acting in a play but in a virtual game/other platform with other people). I recommend monitoring your kid on the site to see what they are doing, thats the number one flaw with parents and this site, they dont bother to monitor their kids to see if what they are playing/doing on the site is good. There isnt really blood and gore, its a kids game but some games can be a lil violent but nothing should be mature rating on a video game type experience. There are annoying people, but you can block them or mute them in chat by doing "/mute [insert username here]". There are scams on this website like "GET FREE ROBUX" (robux being the currency used on the site), they ask you for your password or they ask you to go on a suspicious website, dont let your kid fall for these, its an easy way to get your account stolen. Sometimes you may come into contact with people called "Exploiters" or "Hackers", these people use cheating engines to put custom code into the game, sometimes harmful, sometimes just giving them an unfair advantage. They are being cracked down on nowadays. Moderation has always been an issue on the site, with a big playerbase you cant have 24/7 moderation for a huge site like roblox, dont expect fast replies from the costumer service.

Date of experience: June 19, 2019