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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

We monitor reviews for authenticity

Germany
1 review
1 helpful vote
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Fun Game
March 4, 2020

It rly fun adults just dont get it its rly fun you can play this on summer break or a break it's a brain game

Date of experience: March 3, 2020
Latvia
1 review
4 helpful votes
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I ban
February 29, 2020

Rablx ban for no reson in ester day... ok but roblox just wants money also it doesn't make sense cuz if i say for example ''Gay'' i get banned and roblox is a dating platfom and gay is also dating. Right? But still a fun game but hate how roblox wants money. And roblox gets money because of oders... roblox likes how kids know porn/hub and ya child will learn inappropriate stuff... so roblox is only for dam teens and adults not for kids or toddlers

Date of experience: February 29, 2020
Maryland
1 review
4 helpful votes
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To everyone who says Roblox is a bad game. You are so wrong! This game is a good place. The people who you say "Oders should be banned from Roblox now!" You do realize that they could just be joking or kidding. I don't think there's any way that people can find true love on here. Also if you spend money on this game. You do know if you find out that your child or a hacker spent money on your card do these: 1. If you find out your child spent money you should (This applies if they put your email in) You can stop the confirmation and they will ban their account. Or you can talk to them, and tell them that if they behave they can get some Robux or some membership.

Date of experience: February 28, 2020
India
1 review
3 helpful votes
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It very fun to play. I would recommend this. But remember never to enter you password into it. And noob is not a bad thing. It is your fault if you forget your password. If you say roblox is greedy for having item you can only buy with irl money they need it so they website doesn't shut down. And if you don't think what a person is doing is inappropriate report them. And roblox doesn't make the games so don't blame them what you see ingame. You just have to be smart if you want a nice experience

Date of experience: February 15, 2020
Washington
2 reviews
12 helpful votes
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Very enjoyable
February 11, 2020

It is very enjoyable when you know what to do. FUN FUN FUN FUN my user name is avery******* please friend. Thank you!

Date of experience: February 10, 2020
Indonesia
1 review
20 helpful votes
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Roblox is cool
February 11, 2020

I really like roblox plus its not a trojan anyway so enjoy it while you can before you quit after the shutdown rumor is revealed thanks

Date of experience: February 9, 2020
Australia
1 review
1 helpful vote
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Roblox is a massive multiplayer online video game and game creation system that allows users to design their own games and play a wide variety of different types of games created by other users.

This is what comes up when you search ROBLOX. However there is more to it. I have enjoyed this game for 6 years and want to help you make a decision to buy this game or not (it's free).

Starting out!

In ROBLOX you start as a normal player with a small amount of items and accessories to customise your character, recently, these hats, shirts, pants etc have gotten better. Such as the new free headphones and drone that you can get in the catalog, which brings me to...

The Catalog:

The Catalog is not required for a fun game experience, it has clothing items for your character that cost ROBUX, you have to pay to get ROBUX, but again it is not required for a fun experience.

Games:

There are a wide variety of different games you can play in ROBLOX, such as lighter games like: Tycoons and Simulators where you can develop your base or player and fight other players if you want.

Or medium games such as: Roleplay and Combat, in combat you fight other players but some people on there may be toxic but ROBLOX censors a lot for under 13s. Roleplay involves no combat but is prone to having people who troll and prank along with inappropriate roleplayers, I recommend you make a choice on whether you want your child to play this.

Heavier games are: Horror and inappropriate games that don't belong on the site. Horror includes heavier themes that I recommend for 13 and up and inappropriate games are taken off the site very quickly and will never be on the front page.

Chatting with other people:

For under 13s, chatting is censored a lot, numbers, swears and individual letters are tagged. For over 13s only swears are tagged. You can disable chat in settings so your child cannot talk to people and see the chat.

That is my conclusive review on the basics of ROBLOX. If you want to learn more, the ROBLOX help page can guide you to make sure your child is safe, that is all, goodbye.

Date of experience: February 5, 2020
Canada
1 review
2 helpful votes
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Roblox isn't fair.
January 31, 2020

K so i play alot of games and watch youtubers i noticed that they get what they want AND I DON'T I HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE ROBLOX SO MUCH IT ISN'T FAIR AND WHEN I TRYED TO QUIT BUT GOT BORED AND CAME BACK, ROBLOX TREATED ME LIKE S@#! SO I HATE ROBLOX SO MUCH I HOPE IS DIES IN A F###ING HOLE NEVER AGAIN SHALL I PLAY IT THATS A PROMISE IT DIES WITH ME.

Date of experience: January 30, 2020
GB
1 review
42 helpful votes
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Im giving this a one star so people can see i actually really like the game i would give 5 star normally :). I see people here complaining that the games on Roblox are too violent or/and sexual. Roblox does not make these games. As soon as moderation sees they'll delete it. Don't enter ur password into anything come on.;/

Date of experience: January 27, 2020
South Carolina
1 review
26 helpful votes
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Hi I bought a 30,000 robux item that is $300 I got double traded scammed that is a type of scam. I emailed support they took days to respond and they would not give me my item back. I knew it was my fault but they should at least care about their customers. I mean it's $300 that is a big chunk of change I showed them enough evidence. But then I realized that if your account gets compromised you get your items back, total bull$#*!. Then I reported the guy who scammed me 7 times and nothing he still has all his scammed items and everything. $#*! you roblox

Date of experience: January 25, 2020
Pennsylvania
1 review
8 helpful votes
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The one start explores
January 24, 2020

Ok i love this game i just gave it 1 star to tell people that the one stars here are mostley people complain about roblox not being able to do something or bullies of things OTHER PEOPLE did so ye I love the game I just wanted to say this

Date of experience: January 23, 2020
Philippines
1 review
56 helpful votes
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I LOVE PLAYING ROBLOX!
January 22, 2020

I love playin roblox! There are a lot of fun games! Only some people like get scammed from free robux games BUT! Its not Roblox's fault its the hacker's fault (aka the free robux game creator)! Only some people online date, bully, and other violent things because they dont care about roblox's terms of service. And some people say that its so hard to make a t-shirt then well... just watch yt vids how! Until you understand! No need to hate roblox! Roblox is kid-friendly. Thanks for understanding! :D

Date of experience: January 20, 2020
Ohio
1 review
14 helpful votes
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Alright game
January 15, 2020

Used to like this game a lot but roblox started removing a lot of features that I enjoyed and games on roblox just seem to get boring after playing for a while (I mainly play fps's so I maybe that's why) still a good game, just wish it was more like the old roblox and if it was more teen related rather than making it very kid-friendly.

Date of experience: January 14, 2020
New York
5 reviews
13 helpful votes
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I LOVE ROBLOX!
January 12, 2020

Alright, Listen up there is a bunch of people saying that Roblox is bad. It is an Amazing website for your kids, Mainly because of Roblox Studio. Where you can build and code your own games! But just like any platform, there is some stuff you may need to know before letting your child access. Number one, Chat. The chat feature on Roblox is for users who want to talk with there friends on a virtual platform. The chat has some goods and some bads! Mainly goods, now if you are worried about people swearing in the chat don't worry! Roblox has a feature called "Hashtags" it cuts out swears in whatever sentence you are saying. The next thing I need to tell you is about the "Games" section of Roblox. There are over millions of games, but Roblox is for all ages. So I would make sure you check with your child on what games they are playing. Thats mainly it! I enjoy Roblox and I hope you have fun too. (Oh and Roblox has some in game purchases where users can spend Real Life Money for specific games. (Not all) If you would like your child to not specifically buy these, You can make sure that they dont click anything that costs money. And if they accidently click it do not worry! Just click cancel.

Date of experience: January 11, 2020
Bangladesh
1 review
4 helpful votes
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You know, i just had a short trip from the 1* rating reviews, they were just pretty much pointless, basically, these were the comments i saw, scam bots, like, you have to be more smart to not fall for these because roblox has other things to worry about, they're trying their best. Another thing, pLaIn And SwiMpWL Items, well duh every game has a spirit, and these are original roblox items, also recently UGC Was released, it contains of a lot of cool accessories, and also if you think that roblox has that many problems then just leave the game?! Just write a review about that but with less sarcasm and stupid Quotes on Quotes. Also stop comparing fortnite with roblox because they're entirely two different platforms, although roblox has some problems like Oding and other things like filter bypassing then, the community is trying it's best, and another thing, THIS ONE GOT ME FURIOUS, LIKE MOMMY (This and this guy) BULLY ME! Like duh, learn to stand up for yourself.

Date of experience: January 2, 2020
Johna C.
Texas
1 review
10 helpful votes
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Untagthe numbers
December 30, 2019

If you want to enjoy this game even more, untag the numbers. The numbers could look like the tags. I.e. if you say 1000, in roblox you say ####. Maybe if you could just untag the numbers math would be more fun in roblox.

Date of experience: December 29, 2019
GB
1 review
1 helpful vote
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I love this game, I joined June 2014, but the updates are horrible, they have these things called "RTHRO" which is weird creepy animal things that are humans it makes me miss the human figures alot i like games like bad buisness because its a shooting game and i like shooting also i met my favorite youtuber here, KonekoKitten i love it!

Date of experience: December 29, 2019
Florida
1 review
1 helpful vote
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Could Be Better
December 28, 2019

I started playing Roblox near 2013. I cannot remember specific details since I was relatively young during then. Though, I definitely can say things within the community have changed. Roblox can be fun and enjoyable depending on what game you play. However, on games like Meepcity and Club Iris, (and many other games as well), there are crazy amounts of online daters, people who do inappropriate things, bully/tease others, and who bypass the chat filter. In my opinion, the moderation system on Roblox is awful. It is terribly easy to say inappropriate phrases and swear words. They really don't care about your child's safety or what they are doing on Roblox. Even if you trust your child, I really recommend you see what they are up to on their account. You never know who they could be talking to and what they are up to. Although Roblox is directed towards players who are 10+, there are players of all ages (I'd say mostly teens and young adults). It is incredibly easy to lie about your age when registering for an account. If your child is under thirteen, Roblox will set your account to -13 (means you're under thirteen). It really doesn't do much other than blocking certain things you chat (which if blocked will show up as hashtags). Please make sure your child is careful on this game; especially with what games they play and who they chat with.

Thanks for reading and stay safe.

Date of experience: December 27, 2019
Pennsylvania
1 review
4 helpful votes
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Overall good
December 28, 2019

Good Game. What would get it 5 stars if the report system worked, have over 1000+ friends, allow you to make accounts with 2 and maybe 1 letter, and have spaces, dashes and periods. Overall it's a good game

Date of experience: December 27, 2019
Michigan
1 review
3 helpful votes
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Amazing game!
December 28, 2019

I love this game so much it's so fun to go on. Except for the fact that it bans people for absolutely no reason. Other than that it's a fun game to play on.

Date of experience: December 26, 2019