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Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.4 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Pleased with response time after submitting request for quote online. Everything went very good. It was delayed in picking it up but early on delivery so everything worked out. I guess I was lucky that I had someone at pick up location that was flexible on time. It may have been different if I had to use vacation and fly out there.
Great service, quick and timely. I would recommend you guys in heartbeat.
Great Driver! Very complete. Called ahead of picking up the vehicle in Ca from myself and was so quick to get it to my daughter in AL. Made perfectly easy arrangements for a student to get car between classes. Great guy! I also asked him to check on the battery along the way and he did that too. So kind.
The Guy on Sales Colin Petrik was rude because he did not hear what he wanted, he did not take the time to explain how the service works, just focused on justifying why the website gave me a quote for 680$ and then he changed it to 795$, they have to understand that many of us are not in the transportation services and we feel that this type of treatment generates doubts and discomfort. He thinks he is a winner because he answered me back saying that he disagrees with me and he thinks he did a good job. Well, I guess his career is not promising because I went with someone else.
No problem
Stole $135 from us - "cancellation fee." Had scheduled transport of car. Carrier had not yet been assigned, & cancellation was made more than 30 days out. Had to sell said car due to COVID -19. No service provided to us, yet they still took $135 that we need for food & rent. We are disputing charge. What a racket/scam. Employee "Jenna" was a real peach on the phone - NOT.
Love the vet owned business. The drive team was prompt and courteous. We had a nice conversation and they were off. Highly recommend your services Thank you very much.
Nick Raymundo has been very thorough and helpful.
Returning customer! Happy to use your services again! Unfortunately, my lights were left on at some point in the many transfers and my battery rendered useless. The man jump started my car twice trying to get it off his truck and insisted that this is normal and my battery was bad. It was less than 6 months old and transport was a mere 3 days. When the customer service person called to ensure I received my vehicle, I let her know about the issue and she said someone would follow up since I paid out of pocket for a new battery. No one ever called back.
Driver was great and flexible with pick up and drop off. Super friendly and set up of the car transportation was very easy.
Completely Satisfied
Quick and easy with reasonable pricing!
I looked everywhere for a reliable transport for my vehicle. Road Runner Transport saved me. Couldn't be more happy.
Broke the emergency brake on my VW and its less of a hassle to fix myself than to submit the claim.
Thank you for the wonderful service in bringing my car to Dallas. I expect the same great treatment in returning to New Jersey. Best experience!
Unsatisfactory
The service was good. Final charges were a bit higher than originally quoted but the difference wasn't too bad. The driver was awesome. Perfect 10. He communicated real expectations for delivery and was very professional. 5 Star service.
Good service
Excellentooo!
Great and cheap
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members