Rite-Aid

Rite Aid should close it's doors. Service is totally unacceptable. If I call a med in for refill - nine out of 10 times I get the same message. We didn't receive your call. I show them my phone as proof and only then will they refill it. The doctor called in antibiotics for me at 1pm today. It's still not filled. When your sick and need meds you don't need the additional aggravation. Let alone drive back out for it when they feel they will fill it

Rite aid on route 9 in wappingers falls ny has gone way downhill. With my blood pressure medication which was renewed by my MD; rite aid said, "It is on back order" two weeks ago. I went back today and rite aid said, "It needs to be renewed." "I faxed your doctor." They don't know what they are doing. They claim short staff and that is the reason for the long lines. They closed down the drive up window. They make you wait instead of hiring people to work. We left Rite aid and went to walgreens where they have no problem filling scripts. AVOID RITE AID AT ALL COSTS!

So our lovely governor makes it to where we need a covid test to go to any events look is thence look into it to see we need a rapid covid test ride aid shows online you can schedule an appointment get results back in 2 to 3 days. Schedule an appointment go into Friday's for appointment to find out they don't do rapid testing at the facility. What is the point of rite aids showing they do rapid testing online it's in online if they are not gonna follow through with the testing to just miss leave the customer and leave them stranded? Will never walk into another rite aids again. Thank you Walgreens for understanding are situation and squeezing us in for an appointment!

Today at 3:00pm 9/16/2021, I went to the Rite Aid located ******* Wyoming St Detroit, MI. The purpose of my visit was to get a Covid 19 test. As I pulled up to the window, an employee my the name of DESTINY, said in a very disrespectful manner, " Did you push the call button"? I informed DESTINY, that I did not know about the call button and that I am here for a Covid test. As this employee walked away from the window, she gave me the middle finger. I immediately asked another employee to speak to the manage. Needless to say the manager did nothing to address my concerns.
I advise everyone, never to use Rite Aid again. PS, I have contacted Rite AId HQ to voice my displeasure. Worse drug store chain in the USA.

Rite aid doesnot properly verify the pharmacists they hired.'Worked there in 2013.
They need to improve their business practices and policies tell their pharmacy staff to work on their professionals and help.

My doctor called in a script of Ivermectin to RiteAid Pharmacy. Been going there for 8 years. They refused to fill this since they said it is not FDA approved. However they give people an experimental vaccine that is Not FDA approved so they dont follow their own policy. They are pathetic to refuse to give me medicine that my doctor prescribed. Shame on them.

Seriously, what's not to love? A tried and true company with a wealth of experience in offering everyday items we use on a continual basis. I've ordered many times from their online store and have had zero issues. Packaged well, decent shipping times and unused, un-touched items.

I mean, need I say more? This company has a dedicated customer and I'll keep coming back as long as they offer free shipping and I never receive a used or opened product. :)

DO NOT PAY ONLINE FOR ANY RITE AID TRANSACTIONS! DO SO AT YOUR OWN RISK! Had a horrendous experience at STORE 2771 in Rochdale Village Mall in NY.

I love this riteaid *******, the store is so clean that I feel comfortable in the store.and the manager help me out with everything I was looking and very nice and cool.

The people running this company are some of the most incompetent fools you could possibly find. Between marketing decisions, the way they treat both employees and customers, and the business decisions they make, you'd little kids were calling the shots. Instead of caring about quality service and making both customers and employees happy, they try to think up any possible thing to do to avoid addressing the issues. They constantly make decisions only to reverse on them in a matter of days. With just a elective business course in high school, I know that if you're making changes to a brand, you have to give some time to see the results, from a couple of months to a few years. Yet the only decisions they stand by and double down on are ones that not only don't make sense from a business standpoint, but they just don't make sense at all. They don't care at all about feedback and only want people to stroke their ego and tell them about how great they are. This company is a sinking ship and will probably be gone within a decade unless they clean house completely at the top and middle, and bring in people that don't belong in a home for crazy people.

I ordered a specific item middle of February. Due to the Covid 19 pandemic there was a shortage on different items and I decided to order from Rite-Aid. Funds were taken out. I NEVER received even a confirmation email with the item or order number. A week later I was able to find the item at a store. I tried calling Rite-aid numerous times unable to get anyone on the line. Then I emailed them and asked them to cancel the item and that I've tried numerous times to contact them. Nothing... At some point the funds were put back, but a month later I received an email that my order was FINALLY being processed. I called a day later and got a hold of someone and they explained that the order had already shipped. Nothing I can do, but return it. I understand the circumstances, but the lack of communication as a company is terrible. I bring a consumer will never order anything from this company again.