Rite-Aid

[Rite Aid at 2310 Homestead Rd in Los Altos] This pharmacy specializes in frustrating customers. In fact, I wonder if they know what a customer is! Months ago, I tried to fill a prescription there; there was a line of 3 people. The clerk told me that it would take an hour and half for my turn to just drop off the prescription. I went to Walgreens a few blocks down and get my prescription filled within an hour. Today I went to the same Right Aid store wanting to get a Covid booster shot as their website invitingly says that they do "walk-ins". When I arrived there was no other customer in the store, but the pharmacist insisted that I had to make an appointment. I wish they go out of business soon and let another operator come in to set up something more customer-friendly.

I am in love with the rewards and the short time it takes to fill the rewards needed to actually collect something from it. I have over 16,000 points so far from last week. That's about 16 dollars. Kits amazing that the store gives back

Unbelievable! Just got home from breast cancer surgery. Sent my boyfriend to Rite Aid for my pain killer prescription as that is my normal pharmacy. Pharmacy was open. The pharmacist said he was behind and couldn't fill my prescription until tomorrow? He also said he had filled to many narcotics for the day. Really? Tomorrow?. Will never go to Rite Aid again! Should be negative stars!

They don't have respect for people who have done time and their SSA money direct deposit goes on their release card rite_aid will discrimabate against them please know that your card can be used everywhere but rite-aid.

The 7th April 22 I went into Rite Aide pharmacy at 231st White Plains Rd. I went over to the cashier and said "excuse me, do you have a flash drive?' she said "good morning," I looked at her and she repeated the "good morning." I still did not answer. Then she asked me, "what did you say?" I asked, do you have a flash drive?" Her answer was, "yes we have flash drives, they are in that case over there but it cannot open, the key is lost." To my surprise even when I walked away I could still hear this woman argueing and saying she don't know why people can't say "good morning." Rite Aide, Is it apart of the store policy that customers must say good morning before they can service there?

V. L

The staff at Rite Aide at 1331 Wilshire are always friendly and helpful even when I am not picking up a prescription. However, when I do the pharmacist Pouya Fakheri, is very helpful and makes sure that I understand the prescription I am about to receive. In addition he has a phenomenal memory at recalling what prescriptions I have received and allergies I had to insure there is no adverse reactions. He has reminded me on occasion that a doctor has prescribed a prescription that may interfere with other medications. I am grateful for his thoroughness. Irate him and Pharmacy Staff
Sincerely,
Phillip Sheppard
The Specialist

My son went to the urgent care and has a fever and ear infection, they gave him medicine and sent it to these guys. This lady said I can't pay cash because they may drop his insurance. IDGAF at this point he is in pain. I would do anything for my kids and he is hurting really bad, that's thier answer…. IDK they just made me so mad…

Have had to call 4 times just to find out where my ORDED IS, WHAT HAPPENED TO IT?. FED X does not Deliver to P O Boxes, Which RITE AID KNOWS. They got it ( the Order) Back on the 7th. They have my phone #, E-mail address, YET No contact at ALL. I SUGEST SHOP AT YOUR OWN RISK. SHOPPER BEWARE. THIS MITE BE OUT OF SOMEONES GARAGE. WHO KNOW'S. O BY THE WAY IT IS NOW THE 12TH AND I HAD TO CALL THEM TO FIND OUT THAT SOME DAY I WILL GET A REFUND!

I live next door 2 Rite Aid & go daily for necessities. & have done so for more than 10 years! Everything from cleaning items, dog food, coffee, paper towels the list is endless. I have had the 20% discount for quite a while. To find out a company that makes billions in revenue took a discount membership is utterly disgusting. How many elderly people really rely on that small discount! Some don't have the 20% & we had to spend a certain amount to obtain that higher discount rate. It's sad! I will never buy anything again there. I'm transferring my medication to another pharmacy. I hope Rite Aid is proud of itself. I just watched a little elderly lady who also wasn't aware of the change. Almost burst into tears! Because she now couldn't afford her cat food! Way to go! I gladly offered she refused & said she'd go down the street. Wow. Just wow!

Not only the first time when I had someone stop to get my mother's prescription did they not give it to her so I had to find someone else to go get her prescription and they closed early and failed to mention that so now my mom goes without the prescription thanks for letting us down rite aid Holiday Park plum on William Penn highway PA

I NEVER meant to order for items to be "shipped"... but do a store pick-up. It seems the items weren't available for store pickup so I went with it as I needed the items and the system said 3-5 business days. 8 business days later the package is sitting in a facility in midwest with NO estimated DELIVERY. I will pay more from Amazon to get a timely package rather than to be waiting for something I need.

If you are legally blind, or have a disability that prevents you from driving, do not go to the Rite Aid at 5210 Oaklawn Blvd. Hopewell, VA *******; or potentially any other Rite Aid. I went to this Rite Aid in order to be tested for COVID-19. I had an appointment, but they refused to test me because I was not in a car, but instead was on a bicycle. I am legally blind and therefore cannot drive a car. I live by myself, and the only way I can get around is by biking, walking, or taking a taxi/Lyft/Uber. There is a chance that I have COVID, so, in an attempt to not spread it to anyone else, I decided to be tested. I selected the closest testing site to where I live and made an appointment. When I arrived, however, I was told that they would not test me because I was not in a car. I told them that I was legally blind, and therefore could not drive. Since I did not want to take the chance of getting anyone else sick, I could not take a taxi, Lyft, or Uber. They still refused to test me.

Apparently since I have a disability that prevents me from driving a car, I do not have the same rights as everyone else who can drive. I do not have the right to be tested for COVID. I do not have the right to keep other people safe and not be a speeder of COVID. Ever since going legally blind in my late-20s, I have struggled with accepting my new limitations, but I never thought that I would be denied the right to be healthy or to keep others safe from a virus that has killed millions because of it.

The Ambler PA location store is very old, drab and outdated. In addition this location is always short- staffed, Their employees are stressed with the working conditions and putting them in harms way with the frequent shoplifters. The prices are expensive. I don't know why anyone would shop here if it wasn't for convenience.

Gave covid test sunday 1/2/2022 almost more than 4 day no response or customer care explains why delay in results. If capacity is more dont give appointments and even none representative gives solutions or correct answer

I have reached out to the pharmacy as well as the main store. They contacted me looking for additional information so I called back again. 6 x and NO ONE answers the phone. Called corporate on hold for 20 minutes so far