Rite-Aid

Charging $ 0.1 for a plastic bag, on top of high prices, & poor treatment of employees. Will not go back.

Entered the pharmacy. Was the only one in line, waiting to go to the counter. It was 1:29. The customer in front of us left and the cashier informed us that they have lunch from 1:30 - 2:00. "Can we come back at 2:00?" I feel since we were in line for at least 2 minutes, we should have been waited on.

Your horrible establishment kicked out a small feeble orphan child. Never setting foot in your stores again.

I went to Rite Aide Pharmacy on 12 Mile I could not believe how friendly the staff was at my previous pharmacy the people were not only rude but racist. I am so happy my insurance company thought that they would be a good fit. The Pharmacy Manager Nameer Sarsam was extremely helpful in guiding though what I needed to get for a up coming procedure. Not only did Nameer and Mariah help in getting the things needed they were professional and extremely nice. They were so nice in fact I asked why where they're being so nice. They explained they were just being them. I explained at the other store I was going to they were never nice to me. I must say this is refreshing being treated like special person. Thank you guy for being so nice to me. Also on my way out the lady at the front said have a nice day. Wow keep up the good work!

I bought a roblox gift card and this $#*! dont work, i have been trying for hours still no $#*!ing input, before you $#*!ers stay to activate it help me out cuz this $#*! aint $#*!ing work its bull$#*!.

We just relocated to this area and in the process of enrolling our 6 yr old daughter into school, we needed to get her a few shots. One was a MMR (for short).

We are currently not on a medical insurance plan and RITE AID wanted to charge us $1,000. Dollars for this shot!

Luckily we were able to go to a Cou ty hospital for assistance! I will never do business with this company and hope others follow suit!

This Rite aide sucks they never have pain relief for my son. Always only a 160 ml for two weeks,maybe longer.why.THIS IS SO UNACCEPTABLE. IT'S NOT A NARCOTIC IT'S JUST ACETAMINOPHEN. BACK ORDER BACK ORDER THAT'S ALL THEY EVER SAY WHEN THEY GIVE US ONE LITTLE BOTTLE IT'S SUPPOSED TO LAST HIM 2 WEEKS..

Rite-Aid began going WAY down hill just prior to COVID. The purpose of a pharmacy is to fill needed prescriptions when needed by those in need. Why have the store open when the pharmacy is not? People no longer have needs for prescriptions after 6 PM on a Saturday until 10 AM on a Sunday? We had an emergency, and had to wait all this time in order to pick up a script that was called in. How about 24 hour pharmacies within certain distances. Our Rite-Aid couldn't even name one of their 24 hour pharmacies anywhere in the area. Pharmacy quality here has gone way down hill. I'm going elsewhere. Rite Aid obviously could care less about their customers.

Second worst pharmacy ever. They send texts meds are ready yet they never are upon arrival. The website doesnt allow updates of profile information nor records of payments/visits. It seems to only concentrate on retail, in which case they should make pharmacy secondary. The customer srevice phone number is almost fully automated and kicks you off before determining if the issue is resolved. Switching soon

Rite Aide 15 th and State Street. Boise Idaho. Don't bother going to this store! The drive thru has been closed for a year. Pharmacists keep quitting. The techs Do Not know what they are doing! I waited 30 days for my sleep meds that they kept saying would be ready! And over two weeks for my antidepressant! It threw my body in a tail spin downward! My doctor can't get them to answer the phone! And they Do Not answer the phone to their customers! I've came here for over ten years! They are completely incompetent! You can't request a refill unless you get in your car and drive down there! Then it's a two hour or more mandatory wait! That's what the very unprofessional sign says as soon as you get to their counter?! Very unprofessional! Answer your phones! What a joke this place has turned in too! I switched all my meds to a different pharmacy, because I have had enough! Almost 2,000 dollars a month in prescriptions - You lost my business! Beware! Unfriendly staff and very incompetent! Just close your doors! Because you are offering a service to our community - that YOU CANNOT PROVIDE! IM SO ANGRY! No one should have to go without your meds!

I'm eighty years old and magic. It seems the older I get the more invisible I become. This is not so at the Rite Aid on Cherry in Long Beach. I was in considerable pain and walked to Rite Aid for an arm sling and pain medication. It was early in the morning yet still a line. At the counter, Ed, rang up my order. He asked how else he could help me as my pain was obvious. He asked me to step to the side and the next thing I know there was Maly to put on and adjust the sling. I live alone. The customers were taken care of speedily and were smiling when they left. Kudos to whomever hired Ed and Maly. Both were professional, fast, polite and CARING. Invisibilty gone.

I have been getting my senior dogs prescription filled at Rite Aid at 4245 Holland Rd Virginia Beach Va and have had no problems until Jan 20,2023.
I took the prescription from my Vet to the pharmacy as usual explaining to her that the prescription needed to be filled in tablet form as the prescription stated and to please not substitute the liquid form as happened once before. The young lady took the prescription and looked up the account and showed the on duty pharmacist to ensure they had the tablets. After discussing it with the pharmacist she brought the prescription back to me and said they could not fill it because the Vet had not written my address on it and they could not write it on there. All of the prescriptions I have had filled there never had the address written on them so I asked if something had changed from last month when the same exact prescription was filled at the same exact pharmacy. I was not upset and just asked the question, the pharmacist then came to the counter and started telling me that the DEA had strict rules on this medication, to which I asked her if the rules had changed from last month to which she rudely said if you would let me finish and stop jumping down my throat. I told her I was not jumping down her throat but was asking a question. I told her to please proceed and she again stated that the DEA had strict rules on the medication, I again told her I was not questioning the rules but asking if the rules had changed since last month to which she replied no. I then asked if they only enforced the rules sometimes since they had never done it before.
She got upset and told me to leave and never come back. I was a little dumbfounded because I was just asking questions. I asked her for her name which she refused to give so I ten asked for the number to Coporate to which she replied I am sure you can figure it out yourself.
This pharmacist who had a name tag with Lisa on it was very rude and unprofessional and I will never set foot in another Rite Aid for anything and have already transferred all prescription to Walgreens.
On the way to drop the prescription off at Walgreens I did stop by my Vet and told him what just happened, he stated they never write addresses on prescriptions, he did so on mine to avoid any additional problems.

Visited Rite aid pharmacy on W Robb. Last week I went to pick up a prescription. It took them a half hour to ring me up even though it was ready. Yesterday I went to pick up the wife's prescription that was sent in yesterday from the doctor's office. They said it wasn't ready and come back in a hour. Today I waited in line to get the prescription for 20 minutes. Got to the Window and they told me they are closing for lunch. Come back later. They only have 2-3 people working in the pharmacy at any given time. Meijers had 6 people working in the pharmacy last week when I went. I'm done with Rite Aids games.

Prescriptions I always call my prescripyions in I called one in on the recorded device early in the morning asked me what time do I want to pick it up I sai 11am. Went ther was not ready went back at 2pmwas not ready they getting really bad with this I have been going there for years the service is declining thinking abou transferring my prescriptions to a different pharmacy

Despite repeated request rite aid cannot correctly process a prescription
This attitude is the worst I have ever seen and don't care to fix their lack of intelligence

GO ELSE WHERE

My family has been to different rite aids and we all have different last names and addresses. They round our money up without our knowledge and when we question the total they tell us that someone must have signed us up for a program. None of us did. Headquarters was going to give my mom a 10 dollar credit the next time she used her card and promised to remove the program that rounds your money up -neither happened. Rite aids at different locations have told us that we signed up for this and none of us have

Rumors are the store in our Battery Park City neighborhood will be closed. It is so essential to our community. The pharmacy, management, and staff are #1. Please keep them open.
Resident Gateway Plaza NYC