Rite-Aid

If I use my medical card I get the wrong meds and if I pay for them then I get the right meds nurse practitioner Janet zeedyk from Antwerp Ohio Regional center tells Rite aid in Paulding Ohio to give me meds that makes me vary sick. My name is Cheryl Pratt *******720

My Rite Aid experiences at the West State St., Alliance, Ohio store have all been good to outstanding! Amy in the pharmacy department should get a medal for the effort she puts into her job! I might pay a little more, but it is WELL worth it for the service and friendliness iIexperience every time I'm there!

There was a mix up in my medicare coverage of diabetic supplies. My pharmacist Gail at Rite Aid worked diligently for weeks and making numerous phone calls until this situation was was corrected, She found the reason for the problem and got it rectified while others said there was nothing they could do. I am so very grateful to her or I do not know what I would have done.

The pharmacists at the store on 19th in Rancho Cucamonga care always helpful and friendly. Hopefully corporate will read and listen to this next part. The blinking lights in the makeup and other areas in that section make me dizzy. It`s horrible and you have to look at the floor to walk through that area. I know the employees care but what about the people in charge? Do you really want to sell anything?

So before the old manager (DAL) retired, he was getting in the meds I need to take which are the little small 30 mg oxycodone tablets for me because I cannot take Rhoads pharmaceuticals.which are trash and I have the right to refuse those tablets I'm paying for them and I choose not to pay for that trash. Plus they do not work! They are filled with filler.that make me violently sick to my stomach. So because of that I have to drive 45 mins away to go to another rite aid pharmacy which get in the little small, oxycodone tablets in with no problem! Shocking! Because the pharmacist in Waynesboro Rite Aid lied straight through her teeth to my face about it and said they have a 5 year contract with Rhodes pharmaceuticals which may be true but that remains to be seen as they CAN order in other oxycodone 30 mg tablets because IF ONE STORE CAN ORDER THEM IN THEN WHY CANT SHE ORDER THEM IN AT THE WAYNSEBORO PA. RITE AID … because I'm now seeing it is a PERSONAL CHOICE of the black pharmacist that works there at the waynesboro pa. Rite Aid. It's all up to the pharmacist! How sorry $#*! is that! SO SHE LIES RIGHT THROUGH HER TEETH AND STRAIGHT TO YOUR FACE SO SHE DOESN'T LOOK LIKE THE COMMON BLACK $#*!ING $#*! THAT SHE IS! Which she is a stupid $#*!ing $#*!! Which pisses me off that I'm forced to drive 45 mins away to get the meds I need when I'm only 10 mins away from the waynesboro rite aid … how $#*!ed up is that! I hope you (the black $#*! pharmacist/pharmacy manager see's this review tooo! How shameful shameful shameful is it that the Rite Aid pharmacy in Waynesboro is not open on the weekends which I find that disturbing as every other Rite Aid pharmacy is open on the weekends. How disgusting is it that the people in Waynesboro pa have to be subjected to this kind of picking and choosing who and how they service people in this town. Just goes to show how $#*!ed up this retail chain pharmacy is run the new manager there SHOULD NOT BE A MANAGER. THATS FOR SURE! Oh and you have to make sure you pick up your meds Monday thur Friday because if you do not or can not pick them up during the week and you fail to do so you will be with out your meds over the weekend and an extra day because they are so slow at filling prescriptions there. It takes them all day to fill one prescription I in my life time have never seen any pharmacy run this way in my 60 years ever! And no one that works in that pharmacy ever greets you with a smile they all don't even look up when your standing at the counter for 5 mins waiting for them to even recognize that you're standing there, they always look like they're so uncaring, uninviting, and down right out rude rude rude! Especially the long haired blonde chick with the dark $#*!ing lipstick that scary when you go in there she always cuts her eyes at you like just because your on opioid medication's you should drop dead. I just wish so much pain on people like that that pass judgment before they even know someone or know what someone deal's with on a daily basis in their life with never ending pain so yes call me the mean me for wishing that on someone else but judgmental people that work inn pharmacies should not be working there and should be fired as far as I'm concerned! Including the pharmacy manager that lies to your face when you're supposed to be able to trust your local pharmacist! RITE AID YOU REALLY NEED TO TAKE A GOOD HARD LOOK AT THE WAYNESBORO PA. PHARMACY AS THE PEOPLE YOU HAVE HIRED TO WORK THERE DO NOT CARE ABOUT THE Community or the people that live in the community that have to access Rite Aid Pharmacy for their prescriptions because they completely $#*!ing suck! $#*! $#*! $#*! them all fire them all!

I visit This Rite Aid just about everyday. There's few people that don't do anything when you request for help. I needed something from behind the locked showcase. I needed for someone to open it. I waited and waited so I just gave up. There's also been incidences where customer service happened very rude. I think they're overworked...I don't know but they have a serious attitude.

First, we got the wrong product. There was no return label in the box so I had to call customer service. Returned product the next day and had tracking of being received at Rite Aid. Called CS 3 times and got the run-around on when I'll get a refund. Last cs rep said it will take a month to refund the money. So, they charge your card as soon as you place the order but then take an interest free loan from their customer by not refunding the money for a whole month! That is so unacceptable. I notified my bank about this practice. I'll also let all my friends, relatives, work mates, and my church members know about it. Will never shop at Rite Aid again! Would give -star if possible.

They have missed several of my meds I'm in pain 24/7 and on insulin this is life and death for me then when you call and ask not being rude to them but they are to you really do your job right you wouldn't get complaints not happy just as bad as Walmart and it's not a compliment

Be aware the female management will follow you around for "having a big bag" when some simply just have to walk home or take bus so it's easier to hold and manage so my problem with that is they follow you isle by isle giving no personal space and when you have to adress it, it's extremely embarrassing and you feel singled out. Also, some staffing the pharmacy are rude and sarcastic(not all but some) at the Rite aid on 900 Mount royal Blvd Pgh, Pa, *******. I'm sure they get busy but if you call more than once to check status it just seems to irritate them and sometimes gets to the point of waiting all day for a script or even the next day. If you are working and can only grab your script at certain times you may have to transfer. No problems with male staff so far. I have severe anxiety disorder and can only put up with so much. It's the closest one I can manage to get to on foot so I have to now walk in feeling like a nuisance and thief when I am not. I really don't even want to post this but if you have anxiety beware.people truly have lost touch with one another and can be unaware of the customers feelings and void of friendly service. This is everywhere.

I'm on the automatic refill program. Too many times I have to call because they don't bother to fill my prescriptions. Call or email corporate and you never get a response. Now I get emails saying the request I made for a refill can't be done because it is not due yet. I never requested a refill and call and email pharmacy asking who requested the refill and as usual I get no response from the pharmacy or corporate. Plus you also have to go on their schedule because at 1:30 they close down and head to lunch. Then A few times when I went to pick up my prescriptions there is a hand written sign on the door that says they closed early. No notification and people driving 20 miles ask if this is a joke and then have to make another trip. Rite Aid couldn't care less about the customers. I had to go to their pharmacy due to changing insurance. I'll pay more and go back to my previous plan so I can use my tops pharmacy. Never had this problem with Tops. Over 1 year and they can not sync my prescriptions and I have to make 5 or 6 trips a months due to their incompetence. I'm done with them. It's like going through a maze at a clown show, Stay for away because Rite Aid has no customer service and they couldn't care less about you getting your prescriptions. They are a total joke.

I shop at this site all the time and "Brenda" and her staff are wonderful. Good deals weekly and good customer service,plus self service kiosk.

Bought a box of Claritin D and when I expressed surprise that the price increased $5 in 3 weeks, the pharmacist's reply was "Well you don't have to buy it."
Obviously I do have to buy it but I guarantee it won't be from Rite Aid. Why would I do business with a company that tells customers "we don't care about you" right to their face?

I went to Rite Aid to pick up my husband's medicine. I went through the drive-through and my medicine wasn't ready. They asked me to wait in the parking lot and they will text me when it was ready. I never got a text. I went back up to the window And the guy feel the prescription and gave me the wrong prescription. When I went back to the window to get the right one, I was told that I had to either come in or come back tomorrow after 12. The drive-through is always closed they claim because of short staff. I am disabled and used to drive through specifically because it is much more convenient than hauling out my chair or Rollator. This Rite Aid is at ******* Chester Ave. In Cleveland Ohio.

Been coming to the store at 811 Fisher Boulevard in Toms River, NJ for over 6 years and have never been disappointed. Staff is friendly, store is clean and well stocked and the pharmacy & pharmacy staff have been excellent. I wouldn't shop anywhere else.

My doctor sent over a prescription of just ten pills to hold me over until my mail order. They told me they were filling the prescription & I could pick it up the next morning. Actually the pharmacy had to order the pills. After the weekend I received a text telling me that the pills would be arriving the next day on a truck. Meanwhile I am very low on pills. The whole experience is horrible & I still don't know if I will receive the pills before my mail order arrives

You can call 3 days before you run out of a med and it still won't be ready. My doctor called an acute med in on a friday and it wasn't filled until sunday. Unacceptable. They tried to charge me twice for my blood pressure medicine. This is neglegent patient care. I've worked in the medical field 28 years and never seen anything like it. I had to wait 3 1/2 days for my Cymbalta which made me very sick, I gave 2 days notice on my refill. The staff hate their jobs and the parents. Needless to saytoday I switched pharmacies. This pharmacy is going to kill someone

Surgeon called in prescription for pain meds before I left hospital. Hour drive from hospital to Rite Aid. When we arrived, Pharmacist didn't have ready and wouldn't give it to us. Said we had to come back tomorrow. Why couldn't they have contacted me or dr office if product wasn't available? We need pain meds most after surgery. Will NEVER use Rite Aid again.

Danielle Martinsen doesn't deserve the position she holds as the hr manager. She abuses power and create a hostile environment.

Ms. Burr,

From one woman to another, I am reporting to you that a male Hispanic manager was very rude to me today, Saturday, May 27,2023, in the Rite Aid at 220 East Grand Avenue, El Segundo, CA *******.

The manager was ringing up some items at a cash register when I asked if a code is required to use the restroom. He said he would have to open it for me, and I said you're the only cashier with people waiting. The manager proceeded to walk toward the restroom as I asked why customers can't use the restroom on their own which was previously permitted. The manager coldly replied that some people steal, and I asked what using the bathroom has to do with stealing. THE MANAGER REFUSED TO TALK ANYMORE. I commented on his rudeness, and he coldly told me to tell corporate -which I am doing now. Although a middle-aged Hispanic female employee was very nice to today, the younger Hispanic male manager was a jerk to me!

PLEASE DON'T HIRE RUDE RITE AID EMPLOYEES, ESPECIALLY MANAGERS! IF THEY WON'T CHANGE THEIR BEHAVIOR, THEY SHOULD NOT BE ALLOWED TO KEEP WORKING AT RITE AID. SIMPLE AS THAT.

Thank you.

Danielle Martinsen is the most horrible employee ever. She doesn't know how to conduct herself. She is pathetic and has zero morales. She doesn't know a thing about running a Human Resources department. She's nightmare with broken teeth.